I work in the deli department of the local big box, so you can call me Deli Doll. I have had my share of unruly customers in my first few months, but the worst so far has been the sample queen, an elderly woman who, judging by her clothing and accessories, can afford to buy things. Every week she comes in to "sample" one of our fried wings, sometimes multiple times a week. This is how it went down.
Me: "Hello, what can I get for you today Ma'am?"
Sample Queen: "I want to try one of those wing things" (Note that she acts like she doesn't know the name for them even though she does this every week.)
Me: "Sure, no problem."
Sample Queen: "Last time I tried one it was ice cold." (At this point I am eye rolling because they are kept in a hot case at 165, and she just admitted to doing it before so its no longer a "sample" as she knows what they taste like.)
I proceed to get her a "sample" and as the policy requires I pick the smallest wing. As I am handing her the wing she begins pointing at the largest piece in the pan and demanding that "That one" be her sample. She now has her sample in her hand.
Me: "Ma'am I'm sorry, but I am required to give the smallest piece as it is a sample."
Sample Queen then THROWS the wing at me (missing me) and yells "Fine!I didn't want your stupid sample anyway!" and storms off.
If she comes up to me again I will redirect her to a coworker because I won't put up with that $h!t twice, even from a little old woman. One of my coworkers was in the back and heard the exchange and says he refuses to give her anymore samples.