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Comments

foxgirltori

Somebody sure woke up on the wrong side of the bed.

Hellraiser

I always try to be nice to cashiers, as I know how difficult the job can be. I always say hello, even when the cashier seems to be having a bad day and doesn't address me. I do most of the things you said without even thinking, it's common courtesy after all. But I will still be using my canvas bags. They're perfectly clean, they help the environment, and you can get much more in them. I've never had a cashier say they were a problem before, or even so much as non-verbally seem to think they were.

Sammmm

How do cashiers "automatically" know who is on food stamps? I am and cashiers ALWAYS press the credit/debit option and then I have to tell them that I am using EBT. They never expect me to be on food stamps because I am not the defined stereotype you are rudely implying. Way to be close minded.

The Singing Library Clerk

Some cities have outlawed plastic and paper bags, sadly. I think we're going to find that reusable bags are just like the "green" light bulbs and low flow toilets - WORSE for the environment in the long term.

As for putting money on the counter, some people are germaphobes, some are bound by their religion to not touch people they're not married to unless it's a medical emergency that could cost a person their life. Get over it.

Though throwing is bad. That should be consider assault, especially if it hits you in the face.

Dhamp

I see your points, and raise you a "fuck off".

I appreciate how horrific some bags must get. Mine don't. Fuck off telling me not to use them.

Just GTFO with the ageism crap, technophobes come in all ages.

I will pay in change rather than break a note, fuck you. Doesn't mean I'll pay in pennies.

You *do* have time to count change, its your fucking job just like any other part of your job is.

You are also the obvious point of contact between client and management. Suck it up, and redirect them to the correct place.

chris

Sounds like the passive-aggressive person here is Ilia.

1. Most stores pay significantly different fees on credit versus debit transactions. Credit is usually more expensive (depending on merchant agreement and sale amount, it can be anywhere from a few pennies to twenty times as much), but big merchants can negotiate this. No, for most banks, the customer is NOT giving you any power over their finances; they are, however, giving you power to determine how much money your store makes on the sale. A good cashier learns which method is most profitable to the store and decides based on that; a poor cashier complains about having to decide.

2. Reusable bags take a little more care to pack, but if you are just throwing groceries in the plastic bags to keep up on items per hour, you are not doing your customers any favors. Store plastic bags are also frequently flimsy; your IPH does not make up for the customer dumping their groceries all over the parking lot when the bag splits out.

3. In addition to the religious scruples identified above, putting money on the counter is also seen as a form of protection: it gives security cameras a better look at the bills. As a manager, if I had an employee who insisted on the money being placed in her hand, I would be suspicious that she intended to pocket some bills and wanted to minimize exposure to the cameras. YMMV.

Chubby McSteamy

Wow...such meanness in the comments, and you wonder why the OP had to write her post...you're the people who are the problem!

Why are you all so offended unless you're part of the problem. Good for you if you actually wash your reusable bags, but guess what...you're not the only speshul schowflake who uses reusable bags. You probably ARE the only one who actually washes them. At least 9 out of 10 bags are filthy and yes, people want their edibles packaged into that filth. So...if you wash your bags, that does not apply to you.

If you know how to use your debit card, wonderful. The post was not about you. You are NOT the only person who uses debit cards. However if you do not know how to use your debit card, pay cash until you learn how to use your debit card, don't be a douche and hold up the line while you swipe the card in every direction except the right one, then rifle through your bag for the tiny slip of paper you wrote your PIN on because you can't remember what it was.

You're at a grocery store, not a bank. Do your banking at a bank. Trade in your pennies at a bank. Break your big bills at a bank. You still are not the only one on the planet and holding up the rest of the line because you're too lazy to do your banking at a bank is just being a douche. And...no, they do not have time to count your myriad of coinage. Any delay in scanning items counts against the cashier when it comes to review and raise time. Chances are if you're the douche who lost the cashier her much needed raise, you'll get even worse service the next time you bring your douche self into the checkout line.

You obviously do not work in retail, maybe you should before telling cashiers how to do their jobs...douche.

Bored at the Bookstore

Speaking of change and breaking bills, I would far rather take $5 in coin than break a fifty for a $4.99 sale, thankyouverymuch. I would rather count change than tell a customer, "I can't take your debit card for a fifteen-cent lollipop."

Someday I hope someone will explain to me why people think it's okay to go into a tiny shop and break a bill ($20, $50, even $100) for a less-than-a-dollar purchase. like the guy who came in the second I unlocked the door one morning, chose a seventy-five-cent bargain book, waited until I rang it up, then tendered a hundred dollar bill... "You don't changing this for me, do you?" "Yes, yes I do mind, sir. You know you're my first customer of the day. I can't break this for you. There's an actual bank a mile down the road - ask them." Then I canceled the sale and stood there smiling until he left. Always wondered if it was a counterfeit....

As for the stereotypical "You can tell who uses food stamps", "Your filthy bags are sooo disgusting", and "Greet me, but don't say anything good-natured or funny" (sometimes a person standing at an inactive register ISN'T ready for a customer just now), or "Don't mess up my IPH - I'm busy throwing your canned goods on top of your bananas on top of the bread"... Gee. Wear a sign, willya, so I can go to a different register and not disturb Your Highness???

Bored at the Bookstore

Oops. Fast-fingers error admission.

"You don't changing this for me, do you?"

should be

"You don't mind changing this for me, do you?"

Sorry.

Dhamp

@chubby - or maybe some of us realise that a service job isn't about making our lives as easy as possible.

Professionalism, yo.

Z

As a cashier myself, I like most reusable bags. Reusable bags that are big enough for a 5 year old to fit in are a bit annoying, as are the really filthy ones (I once had a spider crawl out of a bag, and I'm a bit phobic about spiders, had to get the customer to smash it for me). But over all, I can get more stuff into them and it saves me from having to go grab more paper or plastic bags when I run out.

lena

dear cashiers-
you are my heroes. i got pulled from my cushy cleaning job to do cashiering for 4 hours. i was emotionally drained.

needless to say "sorry" was my word of the day.

"sorry i tore the bag"
"sorry i can't open the security tag"
"sorry i hit you child with a swifter mop handle while trying to put in it the bag"-- seriously.

for those of you who do cashier for s living I salute you.

Mnubetcha

A few people have good reasons for putting money on the counter; the vast majority who do are just assholes. Fuck 'em.

I, for one, am glad to know about the reusable bags bit--if I happen to have them with me, I can go to a self-bagging lane instead. Fuck all the commenters claiming the cashier's efficiency isn't important; it's not the cashier's fault Management are scientific-managing assholes. That fellow retail workers care to know such things is one of this blog's basic premises, surely? Also, mine ARE filthy, so fair enough.

Nice Kat

While I do agree that custys can be utter assholes, you gotta remember that you are at a job and therefore still do have to work. If someone hands you less than $5 in change, yes, you have to count it. If it's over that, why yes, ask if they have a bill they can use. If not, grumble later, but it's still your job, even though it sucks at times.

I'll also agree that no one should throw money at you. However, laying it on the counter is as acceptable as just giving it to you. There's actually many countries (Germany one of them) where it's considered rude to touch someone you don't know. The places I shopped there actually had little dishes for this - you put your money in, they take it from the dish, and give your change in the dish. Religious customs may not allow accidental touch as well. Or I just don't want to touch the same hands that have been handling money and who knows what else all day (nothing personal, but a lot of money's germ-ridden). Or the cashier's not paying attention and I'm not going to stand there like an idiot waving money in their face, I'll put it on the counter and put my wallet away. I have that happen quite a bit at grocery stores for some reason... But if they're throwing it down, yeah, that's an asshole move.

People don't clean their reusable bags to put food in? That's disgusting. I will say that my reusable bags just mean that I nearly always go through the self-checkouts. Takes less time, my stuff's properly bagged (I hate squashed bread. So much), and I rarely have to wait very long for a register.

ClockworkKid

I don't work cashier, but I do have to exchange money at the library I work at due to fines. So I want to address that part. When we are making change for fines we always keep the original bill out since it is all mental calculations. We actually have to make change for both the fine envelope (students can't change fine records) and the patron. Leaving the bills on the counter while counting allows us to have some protection from patrons claiming they gave us more than they actually did since the entire handling is visible.

Undecided

I'm a (almost former) cashier, one of the fastest at my store. Reusable bags rarely slow me down. There are some things I hate about them, though.
1) When a customer hands them to me AFTER I've started ringing their stuff and expects me to rebag what I've already done.
2) The bag carousal isn't designed to nicely fit reusables.
3) The biggish or really big reusable bags that hold tons of stuff, but the customer doesn't want them too heavy and that's all they have(waste of space, in my opinion. buy smaller bags if you don't want them heavy.)

The other grievances aired either don't phase me, or I've developed a system that makes them easier/less irritable.

Poster with a Conscience

I was going to read this post all the way through, considering I've been a cashier myself for the past three years, but the comment on food stamps completely turned me off. Who the hell are you to judge another? You don't know the circumstances of those who shop at your store. Give me a break. I truly hope your customers continue to treat you like shit--frankly, you don't make a case for yourself to be treated otherwise.

xCWolf

Generally I say "it doesn't matter" on credit or debit because as a company your getting charged to use credit and debit. The charges are different from store to store and card company to card company. So when I say it doesn't matter to me I'm not letting you make my decision, I'm trying to help keep down the cost of product and helping keep money in retail workers pockets. So, your welcome.

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