Janitorgirl here on forced cashier duty. Not sure when I will see my beloved trash cans and mops again because I have 35-40 hours a week for the next 2 week as a cashier. and I am more then a little terrified.
I used to think of the cashiers as the face of the store; they were always happy and sweet sitting at their registers listening to the mostly awesome in store music.
Now I know better. Staying happy and sweet for 8 hours is DIFFICULT especially with certain situations.
Here top 10 things I hate about cashiering (sorry if it's too long, I needed to vent)
10. Store credit cards.
I have gotten 1 per shift for the past 2 shifts, and each time the person was going to get it anyway- no need for a script.
But god help you if you have a manager watching and you don't attempt the script; "Save 5%! Free shipping online! Extra days to return items!"
By my 6th hour I was so exhausted the words were not coming out coherently. At one point I think I said all the bullet points on top of each other.
9. "If you have time to lean you have time to clean"- is what one manager said when I tried to relax at my register. OK, I will go clean in the intimidate area. Guess what happens? Unless you face your resister at all times people will put their stuff down, and you will not be there and they will get pissed.
8. No I cannot process returns on a cash register.
7. I can fix any price BEFORE THE RECEIPT PRINTS. I'm very sorry, you don't want the item anymore (see #8)
6. Stop telling me how horrible the prices are; I am allowed to price match ANY PRICE. 3 DIFFERENT TIMES, when I actually changed the price, the custy was so shocked (or maybe upset that they were no longer allowed to be angry?) they stomped off. WTF?
5. You have to keep a cheerleader level of energy for your entire shift- it is physically exhausting.
4. People getting pissed when I forget to give them their receipt. (my bad- see #5)
3. People getting pissed when I don't magically acknowledge coupons. Either put it near the item or hand it to me. I have many scripts but, "Do you have any coupons today?" is not one I was told to ask.
Once I tell you your total that should be a clue that I ASSUME you have no coupons.
2. I can't even hear the in store music from my place next to the exit.
1. Even though I am doing much less walking compared to a janitor shift, my feet hurt MORE.
God bless those who can make it as a cashier; you are truly saints.