I’m a long time lurker, occasional commenter. Only fleeting experience in retail, but thanks to this site, and Notalwaysright, I have made a point to be extra super nice to people in retail when I’m a customer.
Point being, after almost a year unemployed, I landed a job completely out of my experience zone. (Picture cube IT worker) Now, on my feet, shifting plants from the delivery to the display. We aren’t store employees, we’re contractors, and our vests are vastly different from store employee vests.
After two days, I’ve learned this: It doesn’t matter what your uniform is (I’m talking to the “I don’t work here” folks) all they see is an uniform, and me and that means I work here. I work here, but I don’t work FOR here. So no, I don’t know if we have a tree that grows a kind of a long white flower in the summer months. (It was blue and on Oprah last week!)
And yes, I’m “just” a vendor, so I can’t engage with you in a debate about why there isn’t any mulch that is dye free.
And shoppers are pathologically incapable of putting anything they pick up back where they found it. Not sure what you want? Walk about. It’s free. No Touching Needed.
In only 48 hours, I’ve been yelled at by two older women. “WHERE ARE YOUR BASKETS?” and “WHERE ARE THOSE PATIO FIRE THINGS? THEY WERE JUST OUT HERE! I SAW THEM, NOW THEY’RE GONE!”
The patio “fire things” are inside the store, and I only know that because I just walked by them. Don’t yell at me, and don’t call me useless while I process your bellowed demand.