I don't play the music loud at our store, but I have a pretty eclectic selection of music to choose from and sometimes I get tired of playing well written folk/rock music.
Once I put on Nina Simone, a singer who gets classified as jazz, but is near unclassifiable (bluesy, r&b-ish, jazz-like) and the best cover artist besides Patti Smith.
This one woman had a near meltdown; covering her ears and proclaiming, "This is awful!" She was whining loudly so that every other patron could hear, all the while trying to catch my eyes for sympathy even though I was the one who chose the CD out of a store half-filled with CDs.
It was a complete overreaction. Nina Simone is not offensive in anyway. AT ALL.
It's such a faux pas to complain about the music being played at an independent music store, but it happens every so often. Even once when I was playing Dylan. Not even mumbling late Dylan, just-gone-electric Dylan. If you want to hear drivel, please go to a store where they have designed their music to be as inoffensive and nondescript as possible, which, to the workers, is generally the most offensive music of all.
Also, just because we sell Beiber and Cyrus, does not mean we've listened to it, or have studied the lyrics in detail. It also does not mean that we don't fear for the next generation (like every other generation has done since the beginning of time/music) and hope that this isn't the level of taste that they are going to bring into the future.