6 Reasons to Hate Working U-Scan

From an RHUer who is in self-checkout hell:

Observations from working u-scan:

If a machine goes down, needs tape replaced or I have to help someone, there will always be at least three other people that need help at that exact moment.

If the machine is down or still being used, someone will still try to use it and not look at the screen.

If a customer asks me a question and I tell them I don't know, they will always ask again thinking the answer will change.

If the machine tells a customer to do something, the customer must always do the opposite.

If I tell them something, they ignore me and do the opposite.

When the machine is printing their receipt, a customer must ask "where's my receipt?" because apparently in their little world, time exists in a different way and everything happens in nano-seconds. According to customers, it's my fault the laws of physics exist and I have to bend them.

Someone kill me, I'm on day four of a six day week and I've been held over late the past two days.

Getting so close to someone on u-scan, you brush arms with them, like not just arms, arm hair. I swear if one more person refuses to move out of my goddamn way on u-scan I'm pushing them or eating garlic and smoking cigars on my breaks.

--RHUer

 

 

 

Comments

[Madrias]

I apologize to all who work the self-checks. I make the things crash just by lookin' at 'em funny, and so I try to go through real registers.

Problem is, I'm not standing in a 4-cart-deep line for three things, each of which has a barcode on it. If there were real "express" registers still open, and not the dumb little self-check lanes, I'd use those.

Instead, I either have to wait an hour for two things in cans and one bottle of milk because 4 people in front of me just bought a month's worth of groceries and there's only 3 lanes open, each that has 4 carts in them, or I have to bite the bullet and hope I don't break the self checks again.

I do the same to most tablets, too, though. Only thing I've had any luck with is tablets made by Samsung.

[TechTyger]

Hardly their fault you're a walking tech-bane. :)

I love the self checks, and use them for my normal shopping. And I've gone in and out faster than someone with one hand-basket full of stuff. I've had several of the attending cashiers tell me that I ought to give classes in how to use them. I told them that all I do is read the screen...

I do manage to break them occasionally, and it seems to be a common problem with self checkouts, they just go 'derp' once in a while.