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Arella

That woman is full of it. I used to be a teller and there is no possible way to remember all your customers' accounts. I wonder if that woman could have thought of anything dumber to say.

janitorgirl

at the 'bullseye' the custy would go to the nearest coworker and say "well clearly the first person i talked to is full of shit- do YOU know if you have the book? "

Bored at the Bookstore

When our going out of business bag sale (fill a bag with books - $5 the first week, then $3) was at its height and literally thousands of books were flying out the door daily, I STILL had clueless people coming in, saying, "Where can I find a copy of "Grapes of Wrath"?" Or "Poetry by Wordsworth?" Or, best of all, Game of Thrones series. New ones, please.

I just smiled and said, "Darned if I know anymore. If I do, it will be in *that* section, about three shelves down, unless someone moved it." And they always, always looked shocked that I didn't know my stock!

Toward the end, as we compressed the sections and shifted books to empty the bookcases, I couldn't even keep up with where which genres went without a walk-around.

TechTyger

Janitorgirl: "I dunno, let me ask the person in the book department." (finds the same person)

My boss in AOhelL used to do that when I had someone bitchy who refused to talk to me and wanted a manager. He'd let them piss and moan till they ran down, then tell them "I actually don't know anything about the program, I just make sure people show up on time and get their paychecks. Let me transfer you to our senior tech." (back to me)

BookBitch

I have to admit it, I had most of the genres, a decent hunk of fiction, most of teen, a good chunk of middle grade and whatever non-fiction I happened to be interested in memorized back in the day. Of course, I'm also eidetic, which helps. :-P Mostly it was just a party trick, but during the three weeks of flaming hell that was a ginormous server malfunction, it actually came in pretty handy. With that having been said, I didn't know jack about sports, business, or religion, and when customers were being particularly annoying I'd tell them I needed to look something up even when I knew perfectly well we had 6 of them and they were all sitting in the new fiction bay because I'd just put them there. ;-)

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