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Don't uses of WIC know how strict it can be? No white sugar, white bread and white rice is in the WIC book. She should use a non-WIC payment if she wants the 2% milk. I think this customer should be charged for property destruction!


Yes, they know. This woman just didn't care. People who are doing something wrong and know it always have anger escalate from 0 to 100 in about 1 second. I remind myself of this when they go off at me, it helps me stay calm and laugh at them (internally).


It seems ridiculously arbitrary sometimes, which might be part of it. I dealt with food stamps some when I worked at the first convenience store (neither of the two after that dealt with them)... A frozen burrito? Acceptable. The SAME frozen burrito plus 45 seconds of time in a microwave? UNACCEPTABLE! I used to tell people who nuked it and came to the register something like 'This CLEARLY FROZEN burrito is X amount. Once you've purchased it, feel free to use the microwave over there to heat it up, since even though it's useless in its frozen state to eat, you can't pay for a hot burrito with food stamps.'


When I used to work a register, you couldn't buy food that was ready to eat with food stamps. Frozen burrito - not ready to eat so okay. Heated - ready, therefore ineligible. It was as ridiculous as people could buy fountain drinks with food stamps, as long as they didn't put a straw in the cup until after it was paid for.


I was on assistance for awhile back when the economy crashed, and yes, it is pretty ridiculous and arbitrary. Cold pre cooked chicken at the grocery store: Yes. Cooked from the deli, Nope. Rules is rules, though, and the employee has 0 authority to override. Even managers and their corporate overlords can't override.

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