I work in a shoe store as an assistant manager. I carry a store phone on me so I can answer it wherever I am in the store. Today the phone would not stop ringing. People wanted to know what time we closed, where we were located, and a ton of shoe checks.
So the phone rings and I answer it and it sounds like a little kid. K will be kid.
K: Umm hello do you carry all black high top vans for kids?
Me: Let me check for you really quick. I'm sorry, we only have the low top vans in all black for kids.
K: Okay well I like those too.
Me: What size shoe do you wear?
K: One and a half
Me: Okay so I don't have a one and a half but I do have a size two.
K: Okay that sounds good.
Me: Would you like me to hold it for you?
K: Yes please.
Me: Okay, what is your name?
The phone got really quiet like he was hesitating, then I heard someone in the background, it was his mom;
Mom: Give her your name.
K: Okay thank you. Have a nice day.
Me: Absolutely. You have a nice day too.
He even made sure to ask where we were located. He said it just like that too, "Where are you located?" I was happy to give him (and his mom) that information.
It was the most wholesome phone call I have ever experienced in my four years of retail. I love that his mom had him call and ask about his shoes. Today was a good day ❤️