I'm actually here today with some relatively good news. Shocking!
Firstly, I've already mentioned on the Facebook page, but our dealership was Secret Shopped and LE GASP, we did pretty well! One of our planners, our sales over-seer, and a clothing associate were congratulated on a job well done, which I knew. They posted it up by our punch-in clock for everyone to see.
Recently, our pseudo-newsletter went out company wide, through all three stores. I've been offering myself to do little things for everyone under the sun, so our marketing department came to me to ask me to staple these together. Imagine my surprise to read the list of people under 'Outstanding Secret Shop' to see MY name there. I think I stapled that one and put it aside before realizing what I'd seen and scrambling for the next one so I could look again. How about THAT! I'm just the receptionist, but apparently someone really liked me! I was so elated over the find. I think I smiled the rest of the day. It's really cool to know you did a good job, even if it's usually not something that's rewarded for or looked at much.
Secondly, for those familiar with the area, we had a HUGE event. We had food, other companies that sells us parts and helps with service there, music, local rider clubs...it was a pretty big to-do. Originally, I was put as 'Not Available' for this weekend due to a miscommunication over a wedding I was supposed to go to in New York, near Niagara Falls (which I couldn't even go to: I got a really BAD bug), and instead of correcting it, I figured I could use the weekend off. I haven't had a full one in a long time.
The past week, I've come in almost every day. Tuesday was the only exception, as I was supposed to have gone to the wedding. I even came in the day after, Wednesday, while I was dead on my feet with a bad bug...with a change of clothes. Just in case. The point was, I was there covering for our main receptionist. On Friday, I mentioned to anyone who asked that if, for any reason, we needed help this weekend due to the event, I'd come in. I even said I'd wash bikes if they wanted me to.
Saturday rolled in. I was curled up with a book and a glass of ice water, when around 11:30, I got a call from our boss's assistant. I'll call her Pink Can, because her name sounds a bit like a semi-popular pink-label canned drink.
Pink Can: Hey Ashy-Boy! How's your weekend?
Ashy-Boy: Goin' pretty good, Pink Can.
Pink Can: Yeah, so... you know how you said if we needed you, you'd come in?
I knew where this was going the moment she called, but I decided not to drop an 'Aw god damn it' just yet.
Ashy-Boy: Yep. What's up?
Pink Can: The phones are backing up. Bad. We really need someone to answer over-flow calls...I hate to ask you, because I know you're probably enjoying the day, but you're always up to help us when we need you, and trust me when I say we do.
I told her that I'd go in, just to give me a minute to freshen up. I was to be in at one, which wasn't a big deal. I even got in half an hour early. That was about when the routine part of the job left.
Immediately, I went in search of Pink Can to see where I needed to go to answer the other calls. She literally SNAGGED me out of nowhere. Her hair was all out of whack, she was rushed, so I knew things were more then just the crowded parking lot... and store... and just about EVERYWHERE customers could be. We were packed, and that is one of the biggest understatements I've used. We had problems, too, with food. Namely that there was barely any: out of almost provisions for 1000 people, we were nearly through it all, and the employees hadn't eaten yet. Hence why I was grabbed: I was there when the phones weren't ringing, and there was help needed elsewhere. Namely, the starving and harried co-workers.
I was given about 60$ and a list of food, then sent to the nearest McSmuck's for food. I ended up with a box of 30 Double Cheeseburgers, 10 McDoubles, and five orders of fries. About half of it was gone five minutes after I got back.
Not even five minutes after THAT, when I was trying to set my things down, the Marketing Director, D1 (There are three or four girls with the same name there), caught me and immediately said that we were down to nearly NOTHING for the customers...a nd needed to run to Blow Job's down the road for more. Would I go?
Given that I wouldn't have to drive this time, and that I was kind of having a bit of fun by now, I did. I helped gather the items we needed, helped load and unload her car, and was finally able to get back to what I was supposed to do. Talk about running around! It was really sweet, though: I got to see one of my favorite customers from my Shortstop days.
And here's the surprising part: the Boss HIMSELF asked me in person to come back in today to offer help. He doesn't acknowledge me much, and to be honest I'm a bit afraid of him, so I was really shocked. I agreed, and so here I was, back again today, again to answer Overflow calls. I ended up helping make copies of some of the sales' numerous forms. It wasn't as busy today, but that was all right: I was glad to help, and I told my co-workers that, too.
Pink Can was the one, later, who told me it was all right for me to leave, but her orders were from Boss again. She also said he had been really excited to have me in, and glad I'd come in at all this weekend. It was... really cool. I was glad everyone liked my help, even though I don't think I did too much in retrospect. It's REALLY good Boss is impressed... maybe I can talk about getting a raise, since gas is getting so costly now.
It's been an entire year since I started working here. All in all, I'm really glad to be here, and I'm glad they let me help with tasks my job doesn't require, even if they're small and not that important. Even the customer base is great and friendly, and I can honestly say I've had less problems from them here then in my years with Shortstop.
So... I guess what I'm getting to is that I really like it here, everybody, and that there ARE jobs that are enjoyable at this level. Just as well, there ARE higher ups that are cooler and who pay attention to the job you do in the right ways. I hope this isn't me signing off here for the last time... although it might not be a bad thing, in some cases.
Cheers, RHU~ Don't waste your Master Balls!