So our wonderful Store Manager (Chocoholic, as he LOVES CHOCOLATE) has been transferred to another city. The New Manager has come in (from a store that was closed down) and pissed off everyone to the point customers are going to the other store to say they want Chocoholic back.
He may have had the spine of a damp noodle with angry customers, but he genuinely cared about all of us, employee and customer alike. Great sense of humor too (on April Fool's Day I mixed Skittles and M&Ms, and he simply told me 'that was evil' and picked out the M&Ms).
Thus new guy, UGH, I'll call him HighHorse.
He treats us all as if we have no idea how to do our jobs, and messes things up. One lady refused a photo order because HighHorse made it clear he cares more about quantity over quality, and that, "We cannot assume the customer wants their whole head in the picture." WTF. He also will not respond to calls for a manager, and even ignored an employee asking about a customer's lost ID.
Well, he promised not to change scrap drastically. We know how that goes.
I have Asperger's and anxiety, and made sure to let HighHorse know that. I cannot handle rash changes and new, incorrect methods. I overwhelm easily. In the first time in the year I've worked at this pharmacy, I had a meltdown. Lost much of my ability to speak and think fully. Wrote a note to Granbull that I was shutting down, and went to my car and cried.
Called my mom, had her come help calm me, and after 20 minutes, went in to clock out (happened at the tail end of my shift). She met Granbull and Nidorina (assistant store manager) and they promised that things will be better explained to me. They were not happy I wound up in that state because, to them, I am a good worker who is known for being friendly and peppy, and I do the best I can each day.
Things are being documented, and Granbull told me that I am adding leverage: apparently neglecting the special needs of an employee is a bad thing to do.
Till All Are One,