A Report from Sector 52, Cell Block D.
About a year ago I quit my job at Weeds Farmers Mart to work for a huge seemingly wonderful company called Priceco. Don't fall for it! It's a trap! My bank account is happy, but I haven't stopped kicking myself since. Here are a few of the things that are slowly driving me to madness:
For a company that prides itself on low turnover, it's a real problem at the 52. Out of the original starting dept employees including a manager, only three of us remain employed at the warehouse, of the three only two are still the same department. Before the transfer of the former manager I partially witnessed an event between him and the store manager. I was in a side room at the time. Needless to say, it greatly diminished my respect for PriceCo. Any discussion involving continued employment should occur in the office in the presence of an assistant, instead it was carried out near the sales floor in a vindictive and extremely unprofessional manner. Control through threats and humiliation seem to be the overarching theme with PriceCo management.
Our new manager is very good with manipulating sales, and has a lot of experience with the company. However he has poor leadership, and communication skills when it comes to his workers. I personally find him to be one of the most miserable people I’ve ever had the misfortune of meeting, but that’s just me- and this is about the facts.
Our department has no trust nor team ethic. Everyone is micromanaged. I have experienced very little respect and therefore have none of my own to offer the 52 anymore. We’re neither trained nor trusted to make any decisions. Blatant favoritism, and targeted counseling notices are used to push people out of the department. Individuals with no department experience are chosen to train for supervisory positions over competent department employees. Due to the manager having a past working history with the store manager, and one of the assistant store managers having a parent on the board of directors the open door policy is rendered completely useless unless one wants to make their work life even more miserable than it already is in this warehouse.
Information isn’t shared with employees across the board. We have limited communication not only between shifts, but also departments. When we asked for a whiteboard, we were told that it wasn’t in the budget. A magnetic dry erase board is out Priceco’s budget? How stupid do you really think your employees are?
We are not given assessments on how to better perform our jobs, only told that we are constant disappointments. We’re not informed about product changes until the day of. No one is trained to use the monster of a computer system, HAL. No one in the ancillary departments has a walkie-talkie to communicate with other departments. It’s difficult to answer customer questions when we’re not kept in the loop, and have no way of contacting the appropriate departments in a timely manner.
The schedule is not posted on time, and not in the appropriate place. I’ve had to call the store the day before a shift to know when I was working. The handbook states that schedules will be posted no later than the previous Monday. That all revised schedules will be posted in the break room, and that employees will be notified by management within 24hr of a schedule change. Our schedule changes anywhere from 1-3 times after posting. Many of our revised schedules never get posted, and I have had two incidences nearly involving write-ups for following a posted schedule instead of one hidden on a clipboard somewhere back in the department that I was never informed about. Seniority is taken into consideration capriciously when deciding shifts.
Broken equipment is not fixed nor replaced in a timely manner. The dept and a neighbor share a floor foamer. Each department is supposed to have their own unit. This slows down closing procedures by 30-45 minutes every night. I’ve found bits of old raw meat on the foamer that I’m wheeling around a room for cooked food. Delicious! Our sink has been leaking for four months. It took three months for “maintenance” (one guy with a sears tool box… again we must consider “the budget!”) to be notified. Our water hose has been leaking since opening. As of the writing of this rant both are still leaking. We’ve been told that our hot water was plumbed in such a way that all the water handles in the department must be turned off for hot water to get to the other departments We have been threatened that any failure to keep all of the handles twisted to the off position will result in everyone present in the department receiving a write up. We have 10 handles across three rooms run by seven employees who serve hundreds of people every day, and I’m supposed to trust you to tell me what’s reasonable?
I'm counting the days to transfer out of the 52, eventually Priceco altogether. Maybe it will be the same. Time will tell.