The only Black Friday I've ever worked, it was at K-Mart, and coincidentally the guy that was scheduled to work the electronics section called in "sick" and I was the only other "capable person" (as the manager described me) to take that position.
This was back when Game Boy Advance SPs were still a hot item, and we had a bundle deal with an SP and two games of your choice, for like $40 or something. It was an insane deal.
We only had 8.
The electronics section at this K-Mart, like most retail stores, was at the back of the store, and I should mention that at this point in the day the overhead radio hadn't kicked on yet.
They mentioned over the loudspeaker that they were opening the front doors, and so I got ready to get rid of these of these 8 SP bundles in the next 9 seconds or so.
I shit you not, when I tell you that it was a literal rumbling from the front of the store where people were sprinting back to the electronics section. The first guy I saw started screaming that he wanted an SP, put it on the counter. So I did. It was smooth as could be as he sprinted by, grabbed the SP, and continued on to the sporting goods. The rest of it did not go that smooth.
We had people pounding on the video game cases, I saw a lady get knocked to the ground and shoved out of the way so people could get to radios and CDs. The SPs were gone in a heartbeat and I spent the next couple of hours getting verbally destroyed by parents whose children now had a 'ruined Christmas.'
There was one lady who still sticks out in my head, though. She was so nice and polite, all she wanted from the entire Black Friday sale was that SP, it's the only thing her son had even asked for, she said.
I was heartbroken that she was literally just a couple minutes too late.
She was really, really sad and heartbroken. As she was walking away one of my coworkers came up with an SP in her hand saying the guy's card was rejected at the register, and she handed it back to me.
A few people saw it and started reaching at me to get it. But I got that one lady's attention, told her we just got one back and it was hers if she's ready to check out in the back right now. I shit you not when I tell you that her face got bright with happiness, and you could just tell 1,000 lbs of stress lifted off of her. She came back over to the register, she paid, and I paged one of the big guys to come walk her out so she wouldn't get shiv'd.
The other people that saw probably still have wet dreams of dragging me down a dirt road, but I felt like an awesome person.