Reddit: It's just not time to expect more yet, I guess.
Greetings Curious Scroller,
If you've never landed in this part of cyber space before, you have taken a hard, fast plunge into the fiery depths of work hell. RHU is dedicated to giving the service worker a voice. If you are an angry customer, a corporate suite, a homophobic race-hater, and you don't like skull masks or swear words, this blog isn't for you. Click away now, before your ears bleed and your eyes explode.
I'm Freddy, Crypt Keeper of Retail Hell Underground RHU -- a place for service slaves to have a voice, tell their story, support each other, or just have a chuckle about the insanity of working in the 10th Circle of Hell! I'm also the author of "Retail Hell," the funny memoir about life as a handbag sales associate at an upscale department store! The sequel, "Return To The Big Fancy," has just been released in hardcover and e-reader and is available wherever books are sold!
Reddit: It's just not time to expect more yet, I guess.
Will be interesting to see what happens with the restaurant after their investigation. Who do you think is not telling the truth here?
From NY Post:
A gay server at a New Jersey restaurant who made headlines when she claimed a couple did not tip her because of her lesbian lifestyle may have some explaining to do.
A couple came forward to say they were the ones who Danya Morales waited on at the Gallop Asian Bistro in Bridgewater, and they produced a receipt and credit card statement showing that they in fact did leave a tip – about 20 percent of their bill before taxes, New York’s WNBC-TV reported.
Morales, a former Marine, posted a photo on Facebook that showed a bill with a line drawn through the space for a tip and a hand-written note that said, “I’m sorry but I cannot tip because I do not agree with your lifestyle.”
The Facebook post – since removed, along with most of the rest of her timeline – generated a media firestorm and prompted sympathizers to send donations to Morales, who claimed she would donate some of the cash to The Wounded Warriors project.
But the husband and wife showed NBC 4 a copy of what appeared to be the same receipt – for the same amount at the same time on the same day – that showed them leaving an $18 tip on the $93.55 bill, including tax.
They also produced a credit card statement showing they had been billed for the full amount of the bill plus the tip.
“We’ve never not left a tip when someone gave good service, and we would never leave a note like that,” the wife told the TV station.
The husband even said he didn’t vote for Gov. Chris Christie because he didn’t support gay marriage.
“Never would a message like that come from us,” he told NBC 4.
Morales, meanwhile, was sticking to her story – sort of.
“I don’t know, all I know is what I’ve been saying,” she told the station.
The restaurant said it was aware of the couple’s claim but had no comment.
Morales didn’t immediately respond to a Facebook message left by The Post.
From Huff Po:
Getting your legs waxed is already a fairly unpleasant endeavor. But a London salon has reportedly made it that much more unbearable by imposing a so-called "fat tax" on its curvier customers.
The Sun reports that MM Bubbles, a salon in South Kensington that offers manicures, pedicures, waxing and body wraps, is charging customers size 12 and larger a fee of £5 (around $8) for a 45-minute leg wax. Women even larger (a size 18 and up) could be charged £10 more.
A British size 12 (equivalent to an American size 8) is actually smaller than the average UK woman's size, the Sun notes, which is actually a size 16 (an American size 12). So the Sun sent a size 22-24 woman to MM Bubbles for a waxing treatment. When being charged for her visit, she was reportedly told by the salon owner, "I know maybe for you it is not very nice but I use more stuff."
As insulting as the concept of a "fat tax" sounds, it's not a foreign concept. Legislation proposed in Nevada this year would impose a 5-cent tax on fast food containing over 500 calories; this month, Mexico's national Congress passed a one-peso-per-liter tax on soda and an 8 percent tax on junk food.
Airlines have debated higher fees for heavier passengers for some time now, reasoning that heavier cargo results in more fuel and CO2 emissions. "Charging according to weight and space is a universally accepted principle, not only in transportation, but also in other services," an economics professor told CNN earlier this year.
Fuel and CO2 emissions is one thing; wax and cotton waxing strips are another. Do you find it justifiable to charge larger customers more money for a leg waxing job?
We've reached out to MM Bubbles for comment and will update should we hear back. Read more at TheSun.co.uk.
HEMPSTEAD, N.Y. (AP) -- A Long Island deli owner and his son were charged Saturday with scamming a customer out of a $1 million lottery ticket.
Nassau County police say a 34-year-old man who doesn't speak English bought the ticket Thursday at the Peninsula Deli & Grocery in Hempstead.
The man scratched off his card, saw that he was a winner and handed it to 26-year-old Karim Jaghab to get his winnings, police said.
The ticket was worth $1 million, but Jaghab gave the man $1,000 in cash and kept the ticket, police said.
The customer became suspicious and went back Friday, police said. They say Jaghab and his 57-year-old father, Nabil Jaghab, the owner of the deli, tried to give him $10,000 and told him not to go to the police, authorities said.
The customer went to police, who determined that he had won the $1 million jackpot.
The Jaghabs, of East Meadow, were arraigned Saturday on grand larceny charges. Each was ordered held on $7,500 bond. According to Newsday, their attorney said it was a simple mistake on a payout on a lottery machine.
A similar case unfolded in Suffolk County this year when two Riverhead gas station clerks and the brother of one of the clerks were charged with scamming a customer out of a $74,892 prize.
In that case, police said the clerks gave the man $774 in cash. As with the Nassau case, the victim was an immigrant who speaks no English.
In another case in Syracuse, two brothers who claimed a $5 million lottery ticket sold at their family's store were charged with scamming the winning ticket from a customer in 2006. One brother was sentenced this year to up to 25 years in prison for possessing the stolen ticket; both brothers were acquitted of conspiracy charges.
Reddit: Went to McDonald's for an annual McRib, was not let down by their attention to detail...
From Huff Po:
Abercrombie & Fitch Co. shares fell Friday after the retailer reported disappointing third-quarter revenue and said weak sales would continue.
The teen retailer expects a low double-digit percentage decline in fourth-quarter sales at stores open at least a year. This is considered a key indicator of financial performance as it strips away the impact of recently opened and closed stores.
Stifel analyst Richard Jaffe said that lackluster merchandise and weak traffic weighed on the retailer. While the company is trimming expenses and closing underperforming stores, the analyst said in a research note that Abercrombie's aesthetic of an "aspirational, New England prep-inspired teenager" is no longer relevant and he expects the company will continue to struggle.
Susquehanna Financial Group analyst Thomas Filandro said that the quarter's performance and holiday outlook don't show that the retailer has made a fundamental turn in its recovery. But he said in a research note that he is encouraged by management's heightened focus on change and kept a positive rating on the stock.
For the quarter that ended on Nov. 2, Abercrombie said Thursday that it earned 52 cents per share, excluding one-time costs, while revenue fell 12 percent to $1.03 billion. Analysts predicted earnings of 44 cents per share on revenue of $1.04 billion, according to FactSet.
The company kept its outlook for adjusted earnings of $1.40 to $1.50 per share for the current quarter. Analysts had predicted earnings of $1.55 per share.
Shares fell 82 cents, or 2.3 percent, to close at $34.15 Friday. The stock has lost 29 percent of its value this year.
The company has been slammed by many consumers and youth advocacy groups ever since CEO Mike Jeffries said in a 2006 interview that its clothes were more for "cool" and "good-looking" people.
Several customers applauded the retailer's move to be more inclusive.
"It's good to have some change," said Isaiah Castillo, 24, who was shopping at an Abercrombie & Fitch ( store on Fifth Avenue in New York last week. "It will definitely attract more customers. You will have a variety of people." )
Shopping at the same store, Karen Black, who was visiting New York from the United Kingdom, said she felt frustrated sometimes when she failed to find her size at A&F stores back home.
"I think it's a good idea they are doing that," she said. "Half of the clothes are too small for me. It's stupid."
Currently, Abercrombie & Fitch does not carry sizes above a 10 for women's clothes. Michael Scheiner, the company's director of marketing and public relations, would not to go into details about exactly what size options the company will be offering and when the new sizes will be available. He also would not say if the plus sizes will ever be offered in the stores themselves.
"We continue monitoring customers' demands and preferences," said Scheiner. "We will make decisions based on that."
But it's clear that Abercrombie & Fitch needs to do a better job of catering to once loyal customers and also find some new ones. Sales, earnings and profit margins have been sinking lately. The stock is down more than 25% this year. Abercrombie & Fitch will release its latest quarterly results on Thursday morning. The retailer has already warned that those numbers are not likely to be good.
"It is clear that we have to win back and reengage lapsed customers, particularly on the female side of the business," said Jonathan Ramsden, the company's chief financial officer, in an analyst meeting earlier this month.
Jeffries apologized for his 2006 comments in May of this year after the original interview on Salon resurfaced and made waves. But some consumers were still angry.
"Dear Abercrombie and Fitch, my children will never wear clothes from your store," wrote Jennifer Lauer on Abercrombie & Fitch's Facebook page earlier this year. "Not because I will forbid them to, but because I will teach them that morals are more important than clothes."
Still, could the move to offer plus sizes backfire? Russell Winer, a marketing professor at New York University, expressed concerns that offering larger sizes may alienate some current customers. He said some "may stop shopping at Abercrombie and go to some other competitors."
Winer conceded it is likely that the retailer's new strategy will bring in more revenues in the short run. But in the long run, whether or not the company will stage a comeback remains to be seen.
"It all comes down to what is the value of Abercrombie and what is the meaning of the brand," Winer said. "The brand equity in Abercrombie has always been around style and young, edgy people."
But Castillo, one of the shoppers at Abercrombie, didn't see how the retailer could lose by making its clothes available for more people.
"No matter you are big or thin, everybody should be able to wear whatever they want," he said.
This is a pretty new T-Fal toaster I bought because of it's stainless steel and cool futuristic design. After buying this I understand why toasters have been designed the same way for years. This is a great toaster if you like to eat toast off the floor.
From Chickasha News:
A local man said he was asked by a janitor to leave the Chickasha Walmart around midnight Wednesday because of his sexual orientation.
Jonathan Pacheco said he and his boyfriend were shopping when a Walmart employee approached him and asked him a series of questions about homosexuality before he asked him to leave the premises.
"He told me that I wasn't allowed in his store," said Pacheco.
Spokesperson for Wal-Mart Stores Inc. Kayla Whaling confirmed the company is investigating the incident.
"We are still in the process of talking to all who were involved," she said. "As soon as we are finished we will take the appropriate measures."
Pacheco said the employee told him prior to asking him to leave that in his Bible, "it is Adam and Eve, not Adam and Steve."
"I just walked away," said Pacheco. "I wasn't looking for any kind of fight and we weren't acting inappropriately. I just wanted to buy some cookies."
Pacheco said he spoke to two store managers, but no information was taken.
"They didn't write anything down. They just kind of sent me away," he said. "I was so taken aback at what happened, I couldn't do anything but laugh all the way home."
Pacheco said the incident left him feeling conflicted about where he can go to shop in Chickasha.
"I feel like I can't go anywhere now," he said. "Out of all the stores I go to, Walmart is the one that is prejudiced against someone's sexual orientation. I mean, come on."
From Huff Po:
A legally blind man was kicked off a US Airways flight Wednesday night after crew members grew upset over his seeing eye dog, Doxy. Also given the boot? About 30 other passengers, who effectively mutinied over the man's treatment, causing the flight to be canceled.
In an interview with ABC Philadelphia, Albert Rizzi explained that after the flight took more than an hour to take off, his dog became restless and moved out from under the seat in front of him to curl up under his legs. At that, he says a flight attendant instructed him to move the dog, which he attempted to do.
"[The flight attendant] came back and said to him, 'You've got about a minute to get this straightened out,'" one passenger recalled to ABC New York. "And he tried to do whatever he could, and she went back to the front of the plane. We were taxiing like we were going to take off. And at that point in time, we're about to take off, and all the sudden the captain gets on the PA and says we have to head back to the terminal."
The airline told NBC Philadelphia that Doxy had walked into the aisle, a statement Rizzi denies. Either way, the plane returned to the terminal, where Rizzi and his guide dog were escorted off.
Once other passengers realized Rizzi was getting kicked off, however, they started to voice their disagreement.
"When we, the passengers, realized what was going on, we were, like, 'Why is this happening? He's not a problem. What is going on?'" passenger Frank Ohlhorst told ABC Philadelphia. "And we all kind of raised our voices and said, 'This is a real problem.' The captain came out of the cockpit and he basically asked us all to leave the aircraft."
The flight was subsequently canceled, and many passengers traveled from Philadelphia to Long Island, N.Y., their intended destination, via a bus paid for by US Airways.
In an emailed statement to The Huffington Post, US Airways says Rizzi "became disruptive and refused to comply with crew member instructions when the flight attendant asked him to secure his service dog at his feet. As a result of his disruptive behavior, the crew returned to the gate and removed Mr. Rizzi and his service dog from the flight."
As for Rizzi, he says he's grateful for the support of other passengers.
"These people, all of them, got on a bus and drove 3 and a half hours from Philadelphia," he told ABC Philadelphia. "They could have stayed on the plane, but they chose not to. I'm so humbled."
In 2009, Jen Palmer’s husband bought her some Christmas gifts from KlearGear.com. When the merchandise still hadn’t arrived a month later, PayPal closed the transaction and refunded her money.
Palmer tried to contact the company to inquire about the order, but couldn't get in touch with anyone. Frustrated, she wrote a critical review of the company on RipoffReport.com and moved on.
But as KUTV reports, KlearGear.com resurfaced three years later and has turned Palmer’s life upside down, slapping her with a $3,500 fine and reporting her to the nation’s three major credit agencies.
"This is fraud," Palmer told the station. "They're blackmailing us for telling the truth."
Here’s what happened. Tucked away in the agreement language almost no one ever reads, was a clause stating that anyone who buys something from the website agrees to never publicly criticize the website.
The exact language reads:
"In an effort to ensure fair and honest public feedback, and to prevent the publishing of libelous content in any form, your acceptance of this sales contract prohibits you from taking any action that negatively impacts kleargear.com, its reputation, products, services, management or employees."
However, on some review sites individuals claim that the clause only went into effect in 2013, meaning that Palmer should be exempt from the fine policy. Interestingly, review sites also contain a number of mixed to negative customer reviews but only this one mention of the company actually issuing a fine to a customer.
And the actual language from the clause has since been removed from Kleargear's website.
In fact, the company may be facing some heat for bragging about it's own reviews. The Better Business Bureau has issued an alert against KlearGear saying the company has falsely claimed to have received an A+ rating from the BBB. "As of November 28, 2012, the BBB became aware that the company's website is displaying a BBB Accredited Business logo and BBB Rating A+," reads a statement on the BBB website. "However, the company is not an accredited BBB business and the BBB rating is not A+."As of November 28, 2012, the BBB became aware that the company's website is displaying a BBB Accredited Business logo and BBB Rating A+; however, the comapny is not a BBB accredited business and the BBB rating is not A+. - See more at: http://www.bbb.org/western-michigan/business-reviews/novelties-retail/kleargear-in-grandville-mi-38143064#sthash.w85vkPeA.dpufAs of November 28, 2012, the BBB became aware that the company's website is displaying a BBB Accredited Business logo and BBB Rating A+; however, the comapny is not a BBB accredited business and the BBB rating is not A+.
Still, someone from the company contacted Palmer’s husband via email and told him he had 72 hours to remove her critical review from the site Ripoff Report, or face the $3,500 fine. Her review read in part, "There is absolutely no way to get in touch with a physical human being" at the site, adding that they have, "horrible customer service practices."
Naturally, Palmer refused to pay the fee. Then, she found out that not only had Klear Gear imposed its arbitrary fine, but they had reported the “failure to pay” status to the major credit bureaus.
And the credit bureaus haven’t been helpful either, refusing to remove the mark from her husband's credit score. Jen Palmer says that she and her husband are now receiving rejection letters from lenders as a result of the negative mark on their credit score.
So, the Palmers now find themselves at the mercy of three unresponsive entities: the website that fined them for exercising their First Amendment rights, the review site that refuses to remove her post and the credit bureaus, which are taking the side of the website over a customer who may be the victim of corporate fraud. In the meantime, KUTV has put the Palmers in contact with a media relations representative at Experian, in an attempt to resolve the situation.
"I have the right to tell somebody else these guys ripped me off," Palmer said.
I know we've all heard ridiculous complaints from a custy or Crusty. But this is NOT one of those stories.
The business doesn't have a leg to stand on even IF their so called clause HAD been in effect:
Libel: defamation by written or printed words, pictures, or in any form other than by spoken words or gestures.
Defamation: false or unjustified injury of the good reputation of another
Her complaints are neither false, nor unjustified. Her complaints are legitimate about the poor services done by the business. By their going after her, she has full grounds to sue the everloving fuck out of that company.
And now that this story has hit social media, this company is going to suffer a hell of a lot at the hands of very angry consumers.
Chip Wilson, founder of Lululemon issued an apology for a backhanded statement he made about women's bodies and I gotta say it doesn't appear sincere at all. For me he looks like just another big-mouth corporate executive who said something dumb (like the douche from Abercrombie) and is trying to save his compmany from losing sales.
Try again Chip.
And do it this time from the heart.
From Huff Po:
Lululemon founder Chip Wilson issued an apology late last week for comments he made during a Tuesday interview on Bloomberg TV’s “Street Smart,” in which he implied that not all women’s bodies are built for his brand's yoga pants.
In a video published Friday on the company’s YouTube account, Wilson took responsibility for the comments and described himself as “really sad.”
“I’m sad for the people at Lululemon who I care so much about, that have really had to face the brunt of my actions,” he said. "I take responsibility for all that has occurred and the impact it has had on you. I’m sorry to have put you all through this.” (You can find a full transcript of the apology at the bottom of this post.)
The company posted the apology to its Facebook page:
Wilson’s apology came just days after he told Bloomberg TV's Trish Regan that “some women's bodies just don't actually work” for yoga pants. The comments led his wife and fellow Lululemon co-founder, Shannon, to shoot him what can only be described as a death glare:
In recent weeks Lululemon has faced a series of new complaints that its $100 yoga pants are see-through and fall apart too easily. The recent controversy comes only months after the company recalled its too-sheer pants, which led to a shareholder lawsuit.
Insiders also told The Huffington Post earlier this year that at least some Lululemon locations shun plus-size shoppers by stashing larger clothing in the back and smaller sizes up front in stores.
From Huff Po:
Home Depot scrambled to delete the tweet, which it called "dumb," and subsequently apologized.
"We have zero tolerance for anything so stupid and offensive," Home Depot tweeted. The company assured customers that both the marketing agency and the individual who posted the tweet have been terminated, though it didn't reveal the name of the agency.
"We’re also closely reviewing our social media procedures to determine how this could have happened, and how to ensure it never happens again," Home Depot spokesman Stephen Holmes said in a statement to The Huffington Post.
As the outrage has ramped up, Home Depot has been on damage control, copy/pasting the same apology to everyone who's talking about the racist tweet:
So, a bit of a reverse retail gripe here.
A few weeks ago, I put some items on lay-away at Walmart. Each weekend, when I do my shopping, I make a payment on it at check-out. Only the first time I did this, did the cashier know how to actually do it.
The second time, the cashier called over a supervisor and had to be shown what to do. (Very simple, as it turns out. Scan the bar code on my lay-away receipt, punch in the amount I want to pay, hit enter.)
The third time I paid, again the cashier didn't have a clue how to do it. I told him what he needed to do, and he started to do it, but got nervous about screwing it up and stopped. Co-worker comes over to help but is saying, "I think you have to do it as a separate transaction." I told them that none of my other payments were separate, and they finally gave in and tried it my way.
Why, oh why, do I have to train all the employees at this store on lay-away payments?! I can't possibly be the only person in this city who is actually making payments on a lay-away account.
From Huff Po:
After a quiet couple months, Amy's Baking Company has returned to the spotlight. And this time, they're taking the offensive.
In an interview with Arizona's Fox 10 News earlier this month, owners Amy and Samy Buzaglo sought to set the record straight about their food and how they run their business. In the process, they also fired a couple shots at the Internet community, singling out Reddit and online reviewing site Yelp.
Speaking about Reddit, Amy told the station, through clenched teeth: "I don't know what to say. Those people are insane. I didn't even know what Reddit was. Reddit is for people that have nothing better to do with their lives."
She later adds: "[Reddit] needs to be closed down. ... I can't say anything that's not filtered and that you won't have to bleep."
Surprisingly, at least some on Reddit seem partially sympathetic. "We are impulsive and culpable for so many things, and together we have hurt numerous people," writes user OscarWildebeests in a thread about the couple's latest interview. "Hell, we continue to do so, as we end up bullying people on this very site."
This Spring, the Scottsdale, Ariz., eatery, propelled by a disastrous showing on "Kitchen Nightmares," drew outrage over allegations of stealing their workers' tips, yelling at customers who complained about food and other unsavory conduct.
When those accusations spilled over onto the restaurant's Facebook page, things quickly devolved into tirades -- some involving curse words -- as the restaurateurs attempted to defend themselves.
"I AM NOT STUPID ALL OF YOU ARE," read one post, which was followed by this gem: "You people are all sh-t. Yelp sh-t, Reddits sh-t. Every sh-t. Come to here, I will f--king show you all."
At the time, The Associated Press described the debacle as a "delight [for] people who love a good internet meltdown, but ultimately "not a best business practice."
Amy's Baking Company has since claimed its social media accounts were hacked.
According to Fox 10, the restaurant is scheduled to appear in an update on the first episode of the new season of "Kitchen Nightmares."