From Reddit: Passive aggressive company sending me a letter after I gave them feedback on rotten chicken. Just for clarification I bought and opened the chicken two days before the "SELL BY" date. Tempted to send them another letter.
I'm okay with each separate employee asking me the default, "Can I help you" question once per visit.
I am not, however, okay with the way they are at the RadioShack near my house…
On entry I'm asked by one of the three employees, all relatively near each other, and I explain that I'm just looking around. Walk maybe ten feet to a display, look for a bit, then walk to another display and on my way, stopped by one of the employees. I'm asked if they can help me, a different one this time.
Between the first and second employee I found myself asked over a dozen times in fifteen minutes.
Apparently the last time I was asked it must have been clear this was off putting, as said employee felt the need to explain he was ‘just doing his job.'
I understand from experience you are meant to ask once, but I also understand that if you are following me around and asking me every two minutes, it is because you think I am gonna steal shit.
If she worked in retail there would probably be thousands dead...
From Huff Po:
A nurse in Italy is accused of killing 38 patients because she thought they were “annoying.”
Daniela Poggiali was arrested Friday on murder charges, Italian newspaper Corriere di Bologna reports. The 42-year-old nurse caught the attention of authorities after the April death of 78-year-old Rosa Calderoni, according to the Independent’s translation of Italian newspaper Libero Quotidiano.
Calderoni was admitted to a hospital in the town of Lugo with a diabetes-related ailment, and died from what officials believe was a fatal injection of potassium chloride. Prosecutors say that their investigation is more difficult because potassium chloride fades from the bloodstream within a couple days, making it hard to detect.
Calderoni’s death occurred while Poggiali was on duty, and the resulting investigation found that 37 other patients also died mysteriously on her watch. Authorities now suspect that Poggiali may have killed them all because she thought that they or their families were irritating.
Police say the nurse’s cell phone included a photo of her making the thumbs-up sign next to a patient’s corpse, according to the New York Post. She may face additional charges for disrespecting the dead.
For today’s dose of schadenfreude, we turn to Kansas City, Missouri, where an irate Yelper (self-identifying only as “Sonal B”) is downright steamed that local eatery Voltairerefused to break its no-takeout rule for her.
The nerve! But, because the Internet is a beautiful place, our friends at Eater have the restaurant’s epic response.
Here’s a snippet of the very public tête-à-tête:
Sonal B: "The manager, Jamie, said, ‘our food is plated beautifully, and we can’t put it in a ‘to go’ container.’ So thanks, Jamie, we’ll just starve. … When my husband said that he was going to post a Yelp review about the way the restaurant was treating us, the manager questioned, ‘Are you a grown man and an adult?’"
Voltaire: "If you were actually starving, as in a life threatening condition requiring nutritional sustenance, we would be happy to assist you..we do make exceptions for emergency situations. … I can assure you that we don’t offer "take-out" food because we feel we are "too good" for our customers; we just prefer to have our guests dine with us, allowing for the proper presentation (and temperature) of their fare that has been skillfully prepared by our kitchen."
So far, reader comments on Eater have been all over the map, with about 75 percent taking the eatery’s side. Some think the restaurant’s smackdown was justified, such as UmamiJedi, who writes: “If you don’t like what the restaurant offers, DON’T GO THERE. Your fellow diners seriously hate you as much as the restaurant staff.”
Others, including tualbertnyc, aren’t as tickled by Voltaire’s comic stylings: “The restaurant manager probably feels really good about himself but as a business operator in the hospitality industry, he made the wrong decision. Restaurants, after all, are in the business of feeding people; successful restaurants maintain and grow the number of people the feed. Besides pride, what would it have cost to find a solution?”
But perhaps burgerdogboy sums it up best: “Apparently all sorts of immature people (on both sides of the street) in KC.”
UPDATE: Yahoo Food received an email from Voltaire owner Wes Gartner, who wished to clarify that, while he does not allow take-out orders for reasons he explained on Eater, he will package leftovers for restaurant diners. Many readers, he wrote, “thought we were refusing to pack up their food after they had dined with us—which couldn’t be anything farther from the truth.”
A man says Comcast contacted his employer and got him fired after he called to complain about the company's service.
The Consumerist reports that a man known as Conal complained to Comcast after he was billed for services he didn't actually have. After Conal's complaint, the company promised him extra television channels as a make-good but instead sent him a variety of equipment he didn't need.
Conal complained to Comcast again after he was billed $1,820 for the surplus hardware. This is where things get interesting. Conal, who says he works for a large American accountancy firm, compiled a spreadsheet showing every erroneous charge he had received from Comcast, which he sent to the company.
Comcast then apparently refused to reverse the error, so in February 2014, Conal decided to try something else. Being an accountant, Conal contacted Comcast's comptroller, the office that looks after the company accounts. He said he repeatedly called them about his bill, telling them that Comcast should be investigated by the Public Company Accounting Oversight Board.
The Consumerist says that after this, Comcast got in touch with Conal's employer.
At some point shortly after that call, someone from Comcast contacted a partner at the firm to discuss Conal. This led to an ethics investigation and Conal’s subsequent dismissal from his job; a job where he says he’d only received positive feedback and reviews for his work.
Business Insider reached out to Comcast for comment on this story, and we will update this article when we hear back.
After Conal's termination, his employer, the accounting company, said it had received an email from Comcast summarizing their conversations.
It's alleged that Conal used the name of his employer during his calls with Comcast, a claim Conal denies. Instead, he says, someone working for Comcast researched him and discovered where he works. To make matters even more complicated, it's reported that the company Conal works for provides consulting services to Comcast.
The "lousy customer service from Comcast" story is becoming something of a media meme. Previously, one customer showed in a video that Comcast put him on hold when he called to try to cancel his account, leaving him on hold for so long that the company's office closed for the day. Ryan Block's audio recording of a Comcast rep refusing to close his account is infamous. And earlier this year it was discovered that the only surefire way to get a refund from Comcast is to record your customer service call yourself.
Proof that Restaurant Hell can freeze over...
The Iowa woman whose Facebook post about leaving a generous tip for awful service has gone viral says she hopes her example will encourage others to have more compassion and smile more.
“If we all could do that, imagine what a beautiful world it would be,” Makenzie Schultz, 27, told ABC News.
Schultz was out do dinner in Cedar Rapids Saturday night with her husband, Steven, to celebrate their sixth wedding anniversary when they found themselves waiting 20 minutes just for their drinks alone in an understaffed restaurant with “pretty terrible” service.
“We could hear the other tables around us making negative comments about the service,” Schultz said. “One table walked out and another stood up and told a group of people waiting for a table to leave.”
“For a while we sat back and got that negativity too,” said Schulz, who met her husband eight years ago while both worked at a restaurant and who now owns a local barbeque restaurant with her husband.
“I finally said to my husband, ‘Well, we have nowhere to be and everything is usually so rushed in our lives that this is kind of nice,” Schultz recalled.
“We tried to be as nice to him as possible and he was so nice to us,” Schultz said of the single waiter who was handling nearly the entire restaurant.
At the end of the evening, the couple left a $100 tip on their $66 tab. When they arrived home,Schultz posted a photo of the receipt on her Facebook page, along with an explanation of why they left the tip.
“I just thought people give generous tips all the time and you see it on Facebook, but I wanted to post it because we had poor service and usually people will post about it, complaining. And I thought, let’s do the opposite,” Schultz said.
By the time Schultz checked her Facebook page the next day,Sunday, her post had thousands of likes and she had received hundreds of of messages from people around the world.
“I posted it thinking my family and friends would get something out of it, but it just kept getting shared and more comments and more likes,” Schultz said. “I couldn’t believe the response, but it made me realize even more that people are relating to that post.”
“People can put themselves in our shoes and say, ‘I have been there before and I have not tipped because of bad service,’” she said.
Schultz said the story of a 16-year-old boy who took his girlfriend to dinner and doubled the tip after seeing her post stuck out to her, as well as a message from another complete stranger.
“One message said, ‘A little love goes a long way,’” Schultz said. “Obviously this post went a long way.”