I've got a list of pet peeves and annoyances for you. I work in a coffee shop in the City of Brotherly Love.
"Just do it like Starbucks!@!@!!#ONE!"
UGH I had these asshats a LOT. "You want Starbucks, GO THERE!" I wanted to say that all the time.
Then there was this dude who seemed to latch onto me at work. He would always wax poetic about how Fox News wasn't biased, and Rush Limbaugh wasn't really that terrible, and people on welfare were leeches, and I shouldn't be a big evil lib'rul, etc.
I would give him my best blank "fuck off already" stare, cut him off to help the next person in line, and do my best to move him along. Apparently this was too subtle, as he kept doing it. I finally told the manager that I was no longer going to serve him and that either the manager booted him calmly, or I would boot him at the top of my lungs.
The next day, his buddy shows up. How do I know this was his buddy?
He comes straight to me and goes: "[Dude's name] thinks you were the one,and he is really sorry for being an ass. Would you please talk to him?"
I laughed in his face. Then told him that his buddy had never so much as dated me so he didn't even know me, much less form a real attachment to me. Finally I told him I had no intentions of dating a jerk who kept tying up my lines and interfering with my job. "Tell [Dude's Name] that being paid to be nice to people does NOT make me interested in him."
I got another sanctimonious prick months later. I was having a rough time in my personal life; most of which were completely out of my control; and although I was putting on a polite facade, I was looking a little ragged.
The sanctimonious prick orders his drink, then looks me in the eye and goes, "You look like you're going through a tough time, so here's a 10% tip and some lovely advice to make up the other 10%!! You'll make better choices next time!" [huge ass smug grin]
Being frazzled as I was from personal issues, this backhanded way of telling me my personal problems were all my own fault due to choices I had made tripped a small switch. I gave him the most dead eyed, soulless stare I could muster (to this day I wonder how terrifying this must have looked with the bags under my eyes, because his smile vanished and he actually took a step back from me), put his drink down with dainty precision, and keeping that dead eyed stare on him said politely, 'Here's your coffee, sir," in a voice I'm pretty sure would have given the devil goosebumps.
I was told to restock the bathrooms and then take my half. While i'm waiting for the person in one of the bathrooms to come out so I can stock, a man walks up and says to me:
Man: "Since you're just standing here, can you make my coffee? Medium size medium roast."
I look over to the POS and there is no one in line and the partner is ready to serve the next guest.
Me: "The person at the register will be more than happy to help yo-"
He starts shaking his head, "No, no. Can YOU make my coffee? Thanks."
"Um? no sir I'm not on the floor right now. The person at the register is capable of pouring you a coffee."
"No. No he's not. He never does it right."
Keep in mind this man is not a regular at our store and this is the green bean who is less than a week old who has already proven himself to be a strong partner.
Additionally, it's just... putting the already made coffee. In a cup. And taking the money. But oh wait, you know what? He'd also have to deal with your entitled ass so actually you're right, he probably can't do it. And neither can I.
I'm not your personal coffee servant and you're not special.
I work in a coffee shop, and one day a couple of weeks ago, I'm on till, when an older gentleman approaches the till. He starts out pleasant enough, but... Well here's the exchange:
ME: Hi, welcome to [SHOP]. What can I get for you?
HIM: [List of stuff]... and a hot chocolate, with cream, please?
ME: Sure, no problem.
HIM: Can I get that hot chocolate in a to-go cup.
ME: Yeah, of course.
HIM: Leave the lid off it.
ME: Sorry sir, I can't do that.
[Cue the shitstorm]
HIM: But if you were giving me a glass, you wouldn't put a lid on it, would you? He then stands there with a huge, shit-eating grin on his face, like he thinks he's just backed me into a corner.
ME:... No. I wouldn't.
[At this stage, I am completely beyond trying to help the guy. He was so snarky and smug, I just didn't want to help him at all]
HIM: Then why do you need to put a lid on the take-away cup. I'm not taking it out of the shop, I just want it in a take-out cup because it stays warmer for longer.
ME: It's a health and safety issue. We have to give you a lid.
HIM: Can you make an exception for me?
HIM: calling to his wife He won't give it to me without a lid!
WIFE: calling to me They do that for us in [other location], so just do as your told!
ME: Well, they really shouldn't give it to you without a lid, as that's a health and safety risk.
HIM: But --
ME: cutting him off Look, I can't make an exception. If you like to talk to one of my team leaders, I'd be happy to see if one of them are free.
[So I get my team leader (TL).]
TL: Yes, I'm afraid that Samyueru is right. We can't give you a take-away cup without putting a lid on it first. You're welcome to take the lid off right after, we just have to cover ourselves.
HIM: But the lid will push the cream down into the hot chocolate, and ruin the drink!
TL: We apologise sir, but rules are rules, and we can not make an exception.
HIM: So, are you going to give me my drink the way I want it or not?
ME: Without a lid? No, I'm afraid I can't. It violates health and safety.
HIM: But there's no inspection going on right now, so just do it!
ME: I'm sorry, sir. I can't. As my team leader said, there can be no exceptions. I can get my manager for you, but he'll tell you the same thing that you've already been told twice before.
HIM: Alright, forget about the hot chocolate then, and just give me this stuff.
ME: Alright. Would you like a glass of ice with your bottle of water?
HIM: in a smug, "fuck you" kind of tone No, I don't. In case health and safety get involved in that, too.
After that, I got another member of staff to finish the transaction, since I was already thinking of how I could get away with murdering him with so many witnesses around, and my manager took me outside for a few cigarettes so I could calm down.