From leafsplz, Tales From Retail:
I work in cell phone retail. A lady comes in who will be referred to as "L:". I'd like to note that she seemed very moody right from hello.
L: Do you have any Blackberries? I don't see any.
Me: We do have one. It's the Blackberry Priv. Here it is.
L: That's not the one I was looking for. Do you have the Dtek50 on display?
Me: No, unfortunately we don't but if you want to see it you can visit our other store not far away. I can call them and ask if they have it if you'd like.
L: Okay...I just drove from the city to see it and you're telling me to go back?
Me: I'm sorry. We just don't have it on display and we don't have any in stock right now. Once again, I can call them to make sure they have it on display.
L: Are they even going to be able to help me?
Me: Of course they can, they're a cellphone store.
L: You're a cellphone store and you couldn't help me.
As she leaves she starts complaining loudly. "Way to go 'company name's. Winning customers one day at a time."
Did she want me to just make one appear out of nowhere? She could have called ahead and asked if we had it on display. Instead she came in with a bitchy attitude and despite my efforts of keeping the conversation on topic, she complains about something I have no control over.