My first clue to immediately going home came at Overpriced Makeup Store. I've grabbed coffee and baked goods for Rainbow (adorable gay slave with multicolored hair and Ke$ha makeup) and the girls. I'm making my way through the crowd when suddenly the woman at the register to be known as Discount Rat Bitch 1 or DRB1, starts throwing every piece of make up in front of her at Rainbow while screaming at the top of her lungs. She then ran out still screaming.
Rainbow's Manager, aka RM, let Rainbow step away to clean up and while dropping off goodies I managed to find out that DRB1 had lost her shit because Rainbow refused to break policy and sell her over the limit of OMS's $10 specials. DRB1 felt that because she was second tier customer program member that the rules for limited items suddenly didn't apply.
Rainbow and the others thanked me for the liquid gold and I hot footed it to Blue Electronic store.
...I really should have gone home.
Instead I go and price check a DJ deck I've had my eye on, grab and soda and a fresh pack of batteries and then got in my friend BBSlave's line. In front of me is DRB2. Once she gets to checking out it starts off like normal until she drops this gem, "And since you ran out of two hot ticket items I came for I expect insanely steep discount on the rest of this."
I'll give BBSlave credit for not laughing in this woman's face, because I would have. Instead, very politely BBSlave explains that he cannot do that. Now anyone who's been at BES during Black Friday knows that hot ticket items are limited and if you didn't get a slip/ticket for one while outside odds are slim on you getting one, once the frenzy has begun.
I don't have to turn around to know there are 10-20 people behind me ready to just toss her out of the store headfirst.
"Ma'am, as I said I cannot really authorize something like that. Everyone knew in advance we would have only so many of X and Y ticket items and that they needed to make sure to have slips for them, to ensure they got one."
BBSlave is one of those retail slaves who can present bad news in such a way you really can't argue too much with him over it. He's giving DRB2 every ounce of charm he has and thankfully it works. She pays for her things, while muttering about how BES doesn't give a damn about their customers.
Thinking that the end of things I step up, hand over my two items and set BBSlave's coffee card on the counter.
BBSlave: "You didn't."
Me: "Do you think I came out for my health? Well that and I needed to know how much I am gonna blow on Tuesday when I get paid."
BBSlave: "Well I do owe you a birthday gift so come in after my shift and we can use my discount."
And that's when all hell broke loose. DRB2 heard the magic word and came charging the register, shoved me out of the way (and into the second register) and threw the something at BBSlave's head (later found out it was a GPS unit).
DRB2: "WHY IS THAT SOMALI BI*** GETTING A DISCOUNT?! SHE'S JUST BUYING SODA AND BATTERIES. WHY IS SHE SO SPECIAL?!"
As she's ranting the couple behind me are helping me up and the cashier on the other register checks on BBSlave who is now bleeding from the head.
Me: "Lady you need to shut the hell up and leave now."
DRB2: "I'm not leaving until I get my discount. If you get one, I get one."
BBSlave: "You just committed assault on two people in front of 20 or so witnesses. All you're getting is an escort out of this store and the mall."
DRB2: "You can't talk to me like that I demand to speak to a manager RIGHT NOW!"
Manager LJ was just coming back from the store bathroom when this happened, so there is no explanation needed.
LJ: "Ma'am you need to leave the store immediately. You can leave on your own power or I can have security drag you out."
DRB2 opened her mouth to lay into LJ, but he just raised his hand, and said the best thing I have ever heard from any manager ever, "If you say one more thing abut a discount after what you just did, I will drag you out the other entrance and throw you at the police officers sitting in the parking lot. Get your stuff and get the hell out of my store."
You'd have thought the retail gods were after her, with the way she moved. LJ took over for BBSlave so he could go take care of himself and after giving BBSlave the rest of the coffee cards to hand out to the BES crew I got the hell away from the mall.
My shoulder was killing me, but it was worth it.
Beware of shit slinging custys,