I work at a store that is famous for all year around layaway and kick-ASS commercials.
So it was my first day on the job and my first shift was 5:45AM to 3PM on Thanksgiving day. I was hired as an Electronics Associate which is what I wanted to be because I would hang myself being a cashier. Anyway, we have this 10-foot rule which means we have to approach customers and ask if they need any help if we are within 10-feet of them (This was literally the only thing I remember from orientation the night before).
So this man walks up, he's in his mid 50's walking with his cane, we will call him (Cane Man) [CM]. [CM] walks around the department 3 or 4 times holding the store ad clenching it in his hand. [CM] walks past me and abiding by the 10-foot rule I ask [CM]...
Me: Do you need any help?
Cane Man: I see you have these headphones on sale for $19.99 regularly $59.99 I can't seem to find them since your store is such a mess.
Me: I'd be glad to help you, can I see item in the ad you are referring to?
Cane Man: No, you should know what item is on sale since you work here and asked if I needed help.
Me: Sir this is my first day here, I'd be happy to help if you show the item you are referring to.
Cane man throws the ad at me and rustles the to page the item is on. I walk over to headphone isle and look around and see the headphones are not there nor a place for them
Cane Man: Then why do you have it advertised?
Me: Sir it says this item is only available in select stores.
Cane Man: Then why do you have this ad at this store?
Me: It's a national ad...
Cane Man throws the ad at my face and mutters "good riddance" Cane man walks and is yelling at the top of his lungs and demands to speak to a manager. He explains the issue to the manager and yells, "I'm never shopping here again!!"
Manager: Ok... Have a nice Thanksgiving with your family.
Cane Man walks off and I see him in the store a week later. Manager precedes to tell me ill deal with many people like that... and I have.