I am a Macy's associate. Macy's holiday hours suck!
The only people (not customers) after hours are tire-kickers and those who only try on many, many clothes and leave them in the fitting room.
They are sloppy looking and sloppy dressing, and looking to chisel illegally for the lowest price. The quality of the customer is at the lowest level ever.
I am looking to quit Macy's at the earliest opportunity. We have the shittiest customers of any retail store except Wal-Mart.
--Macy's Pissed-Off Employee