It's time for a bookstore story!
One time the phone rang. This was not uncommon, and actually I usually preferred phone people to those actually in the store so I picked up.
Me: "Good morning, Nobble Barnes, how may I help you."
Her: "Yes, hello... I'm looking for a book."
Me: "Well, we have plenty of em, which one is it that you're looking for?"
Her: "Well, I'm not sure exactly of the title."
Me: "Ok, what do you know about the book, I'll try to figure it out."
Her: "Well, I know that it has an author."
Her: "Well, I know that it's blue and it's this big."
Me: "Erhm, how big??"
Her: "This big!"
Me: "You realize I can't SEE you over the phone... right?"
Her: ::embarrassed:: "Oh, I'm sorry." ::Hangs up::