As a current librarian who spent years working in clothing stores, I cannot help but shelve and straighten behind people.
I still can’t walk into a clothing store without automatically fixing hangers and refolding jeans.
Bookstores are slightly less problematic because it’s not as obvious when something is out of place, but I do reshelve anything I see is in the wrong area.
Now I have an answer for when my friends laugh at me.
I can’t help it; I have Reflexive Recovery Syndrome!
I work in a university bookshop, and due to the fact that the majority of our sales happens around the start of semesters, we hire a bunch of rush casuals to do all the heavy lifting and for the lack of a better expression, bitch jobs.
The interviews for the job were held in another building on campus (not in our store) so on the day a few misguided hopeful employees came in for the interviews. And this is where the incident happened.
Me: sitting at my computer, scanning books.
Guy: waltzes in confidently I'm here for the 2.30 interview.
Me: "Hey uhh, actually those aren't here, they're happening in building 501"
Guy, sourly: "And where the hell is that?"
(Campus is huge and complicated so it wasn't worth trying to explain directions to him.)
Me: "There's a campus map over at the main checkout, I'm sure one of the girls over there will be able to help you out."
Guy: "UGH! As if that will be any help!" *flounces out*
It's worth noting that I laughingly told my boss the next day, and after I described him ,she recognised him and crossed him off her list of successful interviewees, and told me that the applicants received a pdf of the campus map with their email about the interview details.
I felt kinda bad but at the same time it's probably not a wise idea to be rude and dismissive of people that you could possibly end up working with.
Store lines are long enough already without having to wait for people to sign up for the stupid store card.
A lot of it IS crap, but sometimes you get a nice rewards program if you really do shop there often.
But too often, it’s useless because you don’t shop there often enough, or it’s a crappy credit card. Maybe, if more stores offered QUALITY reasons to sign up, people would complain about it a lot less–AND they’d get people to sign up.
Of course, that’s probably way too much to ask for…
Hoarders had a really good membership card (NOT a credit card) when it first rolled it out; 5% of every purchase became Hoarders bucks that you could apply toward a purchase. I think it only lasted a single holiday season though.
See, it was a good deal. The card was completely free, and you got money just for buying from the store like you would do anyway.
The PROBLEM came when the holiday season rolled around. Savvy customers hoarded (no pun intended) their Hoarders Bucks all year. Come Christmas, they would blow $400+ in free money on Christmas presents. Between Black Friday and Christmas, that's a lot of not-actual-money being spent in lieu of cash or credit.
Hoarders freaked the fuck out when they moved massive amounts of product, but not a lot of actual cash was being spent. That very same New Year, the company completely revamped their card so that your Hoarders Bucks expired within a month or two if you didn't spend them. Fastest corporate policy change ever.
Signups for the card plummeted. So corporate mandated that if you didn't hold a custy at gunpoint and MAKE them sign up for enough, you were terminated. (Corporate logic: We made a good thing suck, then we punish everybody else for failing to make it work.)
Corporate-isms drifted through the air like confetti, only more obnoxious and harder to get rid of.
"In the first six months of our card, we got more people signed up for our Hoarders Card than Noble Barnes has in ALL of its years with THEIR membership card." (Well yeah, it was good. But then you made it suck. Now nobody wants it.)
"Our Hoarders Card is free, so there's no reason to refuse it! It's not a credit card, therefore you just need to sell it harder." (Ooooh, so the corporate plan is to "sell harder." Glory be! What mad geniuses these Corporate Guttersnipes are!)
"All you have to do is put an application in their shopping bag with their books if they refuse it three times!" (Thrognar save me, I'm not a fucking Amway salesperson. If they say 'No,' I'm not risking getting my teeth punched out because they really don't fucking want this shit.)
Their business decisions only got worse from there on out, and when the recession hit, Hoarders sank like the Titanic.
I laughed, because they screwed me over four years before.
The Westboro Baptist Church probably wishes they had access to an invisibility cloak right about now.
J.K. Rowling, the author behind the “Harry Potter” book series, took the hate group to task when they criticized a tweet Rowling posted about Gandalf and Dumbledore now being able to marry in Ireland.
A Twitter account associated with the WBC posted a reply featuring the group’s trademark “God Hates Fags” slogan and saying it would picket the wedding ceremony between the two fictional characters.
See photos: Gay Hollywood: 26 Out and Proud LGBT Stars
Here is Rowling’s reply:
At the time of this publishing, the tweet has been retweeted almost 4,000 times and favorited almost 8,000 times. Rowling has been a longtime supporter of marriage equality and posted several tweets in favor of the recent vote in Ireland to legalize gay marriage.
Life at the uni book store as of late has certainly been a mixed bag over the years, but circumstances have turned it into the good, the bad and the ugly.
The Good: Once the start of semester rush died off, things were actually looking pretty good at our book store. All but one of the temp workers ended up staying on as permanent casuals, as they've proven to be more competent than past temp staff. More people to split shifts between, but it evens out now we've been told to always have three people on at once, up from a minimum of two.
Scheduling has been rather crazy as of late - the last 2-3 weeks now, I've only worked on day as the scheduled hours - the rest of the time I've been shuffled about from morning to evening, swapping shifts with someone else, or called in to open for a sick manager or the like. I generally get at least a day's notice and have nothing better to do than help out and earn some more money, so I'm find it more amusing than anything, especially given I still get my weekends off regardless of what happens.
The Bad: Corporate has decided to get us returning half of our remaining titles in a bunch of textbook claims back to the suppliers so as to make their finances showing a cash flow of incoming money.
At this point in the year, we've already sent back our excess stock, and only hold onto about half a dozen of each textbook at most, but try finding enough small boxes to fit 1-6 books in, for at least a hundred or so individual claims that have to be packaged separately. God forbid our stock is out, lest we get hounded for our missing copies that are probably miscounted at the warehouse or another store. The whole thing feels completely pointless when we're just going to get most of them back again for next semester, so why even bother?
Worse yet, it's not the end of semester, so I pity the students who either left buying their textbooks too late, lost or had them stolen, or found out it's an open book exam and there's not enough copies in the library. If they want them, we have to place an order with the publishers, then sit back and wait a couple weeks for them to arrive, of which they invariably need them by the end of the week.
The Ugly: Nursing student uniforms. Well, they don't look ugly, but they're proving to be one giant clusterfuck.
It's the time of year that all the nursing students are taking these practical classes, and they're required to purchase a uni branded uniform from our store, consisting of a combination of choice from pants/skirt and polo/shirt.
Shirts/polo tops are about $30 and not too bad, but pants/skirts sting a bit at $70 a pair - and the students automatically fail if they're not wearing the correct uniform, including if they attempt to buy an otherwise identical pair from a department store for half the price, just without said uni branding on it.
Of course, that means our uniform displays are often a mess with clothes and hangers strewn about everywhere, sizes and styles all mixed up and clothing that doesn't fit left in piles around the change rooms, but that's just the usual behaviour to be expected that comes with the territory.
The ugly side is that we've had an utter failure to get the most popular sizes even ordered before the rush began, so we're running out of everything in the smaller sizes, particularly in the ladies. We've next to no stock in ladies pants sizes 4-14 which everyone is after, and whilst we're taking payments and orders for when they finally arrive, we can't guarantee they'll arrive before they have to attend their classes. It sucks even more for females who can't wear shorter skirts for religious/cultural reasons, so have even less choice in what to wear.
It's coming to a point where people are just going to have to buy something that isn't in their size - or gender - to avoid getting instantly failed. Plus, I foresee a whole bunch of angry students looking for refunds on orders that didn't arrive in time, even though we've been as honest as possible when taking them down, saying that they could take up to several weeks for the right sizes to arrive.
And that's not to mention all the bags of orders that have come in and are sitting behind the counter waiting to be picked up. We're constantly ringing people up, at least half the time with no answer and leaving messages on multiple occasions. One quarter of the students answer and schedule the uniform to be picked up, one quarter hear the message left and come in to pick them up. Then another quarter don't need their orders any more and fail to let us know, with the final quarter never answering or calling back, only for their uniforms to go to the next person on the waiting list, then come in complaining about it the next week after being marked as a no-show.
On top of all that, we have 2-3 different barcodes for one style of pants/shirts, some of which are discontinued but still in stock, which makes ordering the right one even more problematic, all the while the stores at each of our campuses are squabbling over what little stock we have left of the popular sizes, a combination of hoarding/begging for whatever we can get our hands on. All the different sizes/styles start to blur together after a while, and it's been the first time I've developed an actual headache on the job as a result of trying to wrap my head around the whole ordeal and keep it straight as to what we have, what we don't have, what we know is coming and what we have no idea will come in.
At this point, I think that I'd rather handle some stupid/annoying crusties rather than deal with this whole mess - at least once they're out the door, they're out of sight and out of mind rather than this ongoing scenario I'm dealing with every single shift now.
Sorry for the length - once I get started trying to vent, things start to snowball out of control just like the situation at work!
At Hoarders, we would get little notices in our employee mailboxes if we failed to do something while at registers. Usually this means not having a phone number on a check or some other minor detail. We would just initial it to show we saw it and then turn it in and that would be the end of it.
Well I was at registers a LOT, and so I knew the stuff we needed to look for. I didn't get a paper notice very often, so imagine my surprise when I found one in my mailbox after months of having a clean record. I open it, look at the details and am immediately confused. I don't recognize the transaction.
I call out to the manager, who happens to be in the back room with me, around the corner, "'Terry', this notice is in the wrong Inbox."
Terry: Ilia, just initial it and turn it in.
Me: Uhh, no thank you. It's not my mistake.
Terry: Ilia, is your number 1234? Yes or no?
Terry: Then initial it.
Me: No. This has employee number 4567 on it. It's not mine.
Terry comes storming around the corner and yanks it out of my hand: Did you, or did you not work at the registers on this date?
Me: No. It was my day off.
Me: And that's employee number 4567. Now I don't know the name that goes with that number, but it is obviously not mine. So please put it in the correct mailbox.
I walk away as she angrily shoves the notice into the correct mailbox.
The next day, I find another notice in my inbox.
Me: Terry... This notice isn't mine.
Terry: You were here yesterday, Ilia.
Me: Yes, but I was at the Info Desk from 2-4. This transaction happened at 2:45. And the employee number is 7890.
Terry snatches it out of my hand, glares at it, and then shoves it in the correct mailbox.
The next day....
Terry: Ilia for fuck's sake just sign it!
Me: No. This is Employee number 9876, at register 3. I was at register 1 the entire day. Furthermore, this happened during a rush when every register was manned by a different person. I'm not signing for mistakes that aren't mine.
This time another manager overheard and came to talk to me. When I told him about getting several wrong notices and about her trying to order me to sign them, he goes and has a talk with Terry.
Coincidentally, I had been working for the company for four years without a problem. After another manager chastised Terry for getting employee notices wrong, suddenly instead of notices, I was written up over the course of the next six months for infractions I didn't make, until there were enough "insubordinations," 'customer complaints," and "policy violations" to justify firing me.
Then, even if you never did those things, they can still use them to fire you.
Terry was in each meeting to "talk" to me about my transgressions, and on the day I was fired she loomed over me while I gathered my things, and she testified against me on the dispute hearing for denying me unemployment.
I hope Terry burns in hell.