I work for an Australian university book store, so call me Bookboy. Just keep in mind our school year is reversed from the US - starting in Jan/Feb, and finishing in Nov/Dec. Crazy talk, right?
Anyhow, I've been working there for the last three years now as a casual - no guaranteed hours, but between the start of semester rush and the lulls in between, I earn enough to get by. All the staff get along, pull their own weight, we have a great manager, and even buy a cake to share and pass around a card to sign whenever someone has a birthday. Most of the year, work goes by like a charm - and then someone goes and pulls this shit on us.
We're in our second semester lull before exams, packing up excess books to send to the warehouse which serves as a centre for about eight different campuses spread across the city, making room for courses running over summer/Christmas. It also helps that with stock take coming up soon, we'll have less inventory to count.
Out of the blue however, it turns out the books we're sending back have been flagged to be used at the start of first semester next year, so they've just slapped new labels on the boxes and sent them straight back to us. We're not supposed to be getting this sort of stock until January, and we've got nowhere to store them - we only have an old office fitted with shelves as a small storeroom, and that's already filled with uniforms, uni branded clothing and stationary. We figure they're pulling this shit because they don't want as much to have to count during stock take either.
Next issue is how our POS system works with summer school. Normally we can look up what books a student needs by entering in the number or the number code for whatever units they're studying, but we can only search by the units running in 2014. Summer school however, is classified as 2015 so won't show up on our lists. We can scan in a book to see what it's used for, but if you can't find out what book to look up in the first place... In other words, it sucks to be students who are taking the initiative to find out their textbooks in advance to get a head start studying before the summer courses actually begin.
And finally there's the coup de grâce all within a two day period. Thursday, the head honcho of the company waltzes into the store with a bunch of other people. They're investors or something, I don't know, and someone taking photos all around the store to document it's layout or the like. Nobody has any idea why they're here, and nobody is game enough to ask. It's not a busy day and they're not in the way, but my first thought when they walked in was 'Here's trouble.'
Then Friday, we find out what the fuss was all about: out of the blue, they're deciding to dismantle all our current shelving which was less than two years old, rearrange the store, and put up new shelving. They're removing an entire row in the process, cutting back our available shelving by around 1/5th to 1/4th.
First semester is always the craziest time of year, and we have enough trouble fitting all the books on shelf as-is, and now they want to somehow fit the same volume of books into a smaller area. The kicker is however, they're dropping this bombshell on us to happen this very next week, and the manager had Thursday/Friday off, so won't even find out about this until Monday morning.
Given our lack of storage space to begin with, I have no idea where all the books currently on the shelves are going to go (not counting the extra they keep sending us. I can guarantee they'll all be mixed up in a giant mess by the time they're finished. The current timetable for the week is going to be shot to shit, so whilst I was looking forward to a nice relaxing four day weekend at the end of next week to catch up on my own study, that's all tossed out the window. I can guarantee that half the staff will be called in for extra shifts to help clean up this clusterfuck we've been handed.