This story was originally posted on: September 23, 2011
Hello RHU! Ever had that newbie hire that made you go WHERE DID THEY FIND THESE PEOPLE?
A co-slave related this story to me when she was at the grocery store recently and was saying this to herself while waiting in line to pay. Here is how the story goes.
Co-slave was waiting as the fourth person in line at the local grocers when she spotted the newbie cashier ringing people up. How did she know she was a newbie? Well, let’s look at the evidence.
Exhibit A: Her line starts to get longer. Newbie goes on the speaker system and announces the following.
“Ummm…uhhhhh…I like need help or something. I like need another another person at the register…to ring up and stuff…Thanks.”
Immediately, co-slave does a double take. Did she just announce that to the world? However, her questions are answered as newbie decides to make another announcement in the most professional behavior.
“Ummm…uhhh…like I said I like need another cashier or whatever. Also, can anyone ring up like a coupon or something?”
Co-slave decides to suck it up, ignore this little teenybopper’s attitude and pay for her stuff. That is when she notices the next shocking thing by the newbie.
Exhibit B: Newbie is ringing up two custys head of co-slave. Newbie is caught up in her own conversation that she is literally ringing up the same product more than once and not realizing it even after it is beeping in front of her.
“Yeah I love this thing…blah blah blah…(beep) and he said blah blah (beep)…and to like top it off blah blah blah (beep)…why isn’t this thing not scanning blah blah blah (beep)…I hate how it tastes…blah blah blah (beep) and I don’t know why there is not price on this blah blah (beep). That’ll be $60.15!”
“$60.15 for one jar of pickles?” The shocked custy says. “I only wanted one $3.00 jar of pickles!”
Newbie gets on the speaker.
“Um…uh….can like someone come over and void out a sale?”
Meanwhile, co-slave is banging her head against the candy aisle hoping the torture is over. Luckily, another cashier steps in and speeds through the line telling the newbie to take a break.
Anyone have similar experiences with a newbie?
The thing with most fast food places (Mcdonalds etc.) the server isn't the one making the food, even when it is punched in properly by the cashier.
There may be stupid idiots in the kitchen that cannot make the burger properly, or don't read the grill slip so when the server gives the food to the customer. But if its not correctly made then it's the server/cashier that gets bitched at.
I had a lady one time who ordered a burger without lettuce. I went to get her burger and the grill slip said 'no lettuce' so I assumed no lettuce (as you cannot unwrap the packaging to look, and it was rather busy).
I handed her the burger, turned around to make a drink and when I turned back to the cashier the lady THREW the burger at me, it hit me, then screamed! "THIS. HAS! LETTUCE!" Then muttered about ME being an idiot... uugh.
Mothers working in the fast-food industry sure have it rough. Last week The New York Times exposed Starbucks’ erratic scheduling policy, which made it difficult for a low-income single mom to raise her child. Now a new lawsuit claims that Del Taco fired an employee just for being a mother.
Claudia Melesio-Rojas is suing the fast-food company for $242,000, claiming that the Gresham, Ore., Del Taco restaurant for which she worked fired her for being pregnant. She had been with the company since 2005, most recently earning $10.55 an hour as a “shift lead.” The Oregonian reported that according to the lawsuit, last fall managers said that shift leads weren’t permitted to become pregnant because “they needed to be present and available at any time in order to perform their duties.”
That fall, Melesio-Rojas became pregnant. By January, she was showing. On Feb. 1, 2014, she was terminated after a customer complained about not receiving his entire order.
“This was…used as an excuse to terminate her because of her pregnancy,” reads the lawsuit.
Federal antidiscrimination laws prohibit the firing of employees for being pregnant or for any medical condition associated with pregnancy or childbirth. The Family and Medical Leave Act entitles employees to take up to 12 weeks off to care for a baby.
“This case is really about how this employer was trying to enforce antifamily policies on its employees,” Quinn Kuranz, the lawyer representing Melesio-Rojas, told The Oregonian.
For years the fast-food industry has come under fire for not paying employees enough and for malfeasance such as wage theft. This lawsuit, if Melesio-Rojas wins, would further prove how badly fast-food workers and mothers in this country have it. Oregon isn’t even on the list of states that treat moms the worst.
Okay, this past week can bite my beer-stained white ass.
I've been stuck doing cash register for about a week now (despite the fact that I'm hired as a cook), and fuck me, I already want to disembowel someone.
My supervisor S asked my to work an ice cream stand in the middle of the park due to that area being understaffed. S is awesome, so I said yes. Now, I was unaware that this stand would have 25 MINUTE LINES THE ENTIRE DAY. Those lines were even with another ice cream stand not even 100 feet away. Fucking lazy people.
Add to that people are fucking idiots, and you have for a day full of magical fun, unicorns, and fucking rainbows. *sarcastic statement is sarcastic*
The sizes are displayed on the front of my stand, as are the menu and prices. 20 people in a row asked me about all 3 of those things, with my personal favorite going like this:
Custy: "Are you out of anything?"
Damien: "Yeah, we ran out of cookie dough and banana split."
Custy: "Okay, I'll take a large cookie dough."
Damien: "I'm sorry, we actually ran out of that."
Custy: "What about banana split?"
That exchange took place 3 times.
I was pouring some customers a beer, and I thought I'd been doing a damn good job, due to numerous people telling me that I should be a bartender. My department head had a different idea. He walked by as I was pouring, and he noticed that *gasp* A LITTLE BIT OF BEER SPILLED!!!!
He bitched at me for ten minutes for "wasting money," because apparently spilling a bit of beer is a capital offense.
So for the next beer sale, I did things his way, and, lo and behold, the customer bitched at me for doing my job wrong.
* * * *
Our park has wristbands you can purchase that can be loaded with money. The incentive to use them is you get 10% discounts on everything but alcohol when you use them.
Now, I had one guy come up with one, and I said it would be a minute, because I needed to grab a supervisor to do the discount. (We have to have supervisors authorize all discounts with a password on the registers).
His response: No you don't. Everyone else can do it. You're just incompetent.
Wait, wait, what? You're being a douche to the guy responsible for pouring your drink and getting your food? That's smart.
He continued to insult me all the while I was yelling to the back for my Supervisor P. When P got to the front, the guy complained about my "incompetence."
Luckily P knows me, so he was just like, "Yeah. okay. I'll deal with it."
So I gave the dude a drink with a TON of fizz, and the oldest pretzel we had left >:D
Victory in my mind.
And I work consecutive shifts until next Friday. Fuck me with a rake.
I hate when credit/debit randomly goes dies, or our piece of shit POS will just reboot in the middle of a transaction.
Custys then get very huffy and blame the slaves.
Speaking of custys cleaning up, the other day I accidentally tossed my trash into a bin that clearly didn't have a liner.
The slaves working there stared at me for a moment and my BF was all "Hahaha. FAIL."
I still cleaned up, but that was embarrassing.
This morning I came in expecting to count out the till from the previous day. The guy who closed doesn't? isn't allowed? to count out. Whatever, I figure it will take 15-20 minutes like usual. I open the till and it's *packed* full of change. I immediately can see the scene playing out in my head as I've seen it in person and had it happen to me before.
Super proud kid walks up with a piggy bank or jar or ziplock bag FULL of change. Saved it all themselves - every last penny found on the sidewalk - and they're going to buy a plush with their money, not mom's. Pick out plush that comes to $54.11 after tax (jumbo sized yoshi). They pull out a few dollar bills and then dump out the change and count it out, quarter by quarter, dime by dime, nickel by nickel, penny by penny. Their eyes brighten as the register opens and they get a receipt of THEIR purchase with THEIR money. They hug the plush and leave the store happy.
Great, right? Happy custy. But now we have a virtual fuck-ton of loose coins. And then, instead of bagging the coins, the person working dumps it all in the till drawer.
So this morning I open the till and count out and bag all the change. We had $27.25 in quarters, $13.30 in dimes, $8.50 in nickels, $1.90 in pennies shoved, overflowing, in the drawer.
That's nowhere near as bad as the time I was at Toys"R"Us and some kid checking out directly in front of me wanted to buy a Xbox 360 with all change. The cashier looked like he wanted to cry. Anyway.
Not only that, but I (and other leads) keep a tidy till. All the money faces the same way in the drawer, ones are bundled to $25 and kept under the loose ones, fives are bundled to $125 and kept under the loose fives. The $41 in ones and $155 in fives I counted out were facing every which way and were not bundled. Seems petty, I know, but after counting out and bagging up eight bags worth of loose change, I really wasn't in the mood to turn, flip and bundle the cash. But I did and now my till is beautiful.
PSA: Take your kid to the bank or a fucking Coinstar and get that shit changed into paper money. It is not cute. It is not adorable. It is a pain in the ass for everyone involved. It's a pain for the cashier to watch as your precious snowflake s.....l......o......w.......l......y.... counts out his money. It's a pain for the kid who has to think really, really hard about how many pennies equal a dime. It's a pain for mom and dad who just want to leave. It's a pain for the siblings who keep messing with shit and get told to leave it all alone (or else). It's a pain for the next customer in line who wants one fucking item that they plan on swiping their credit card for so they can get the hell out of there. It's a pain for the person who has to count out at the end of the night/morning. GO TO THE BANK FIRST. Then go to the mall.
Where's my coffee? Ogod, it's just barely noon... and it's tax free weekend. /cry