Thanks to Slate for making this video, it's too bad the people that really need to see it and learn from it won't be watching or caring because they are cybernetic drone organisms sent by the Borg Queen to assimilate us into the collective. They have no compassion for their employees livelihood or even life for that matter.
Sent to RHU from Hiedi:
Via MSN Money:
Two former McDonald’s Corp. store managers, assisting with a campaign to raise pay for fast-food workers, said they helped withhold employees’ wages at the restaurant chain after facing pressure to keep labor costs down.
The ex-managers, who came forward as part of an effort backed by worker advocacy group Fast Food Forward, said they engaged in tactics such as asking employees to continue working after they clocked out or adding unpaid breaks to time sheets. They took the steps to avoid exceeding a store’s strict goals for wage expenses, said Lakia Williams, a former assistant manager at a McDonald’s in Charleston, South Carolina.
“There was so much pressure,” she said in an interview. “It’s not only the franchisees group and the general managers, it is corporate. It’s something internal, it’s something deeper, and it’s something that has been going on for years.”
Williams said she would ask employees to work for an hour or two after they clocked out. She needed them to help clean up after a busy day and would usually give them $20 of her own money to compensate, Williams said. Kwanza Brooks, a manager who worked at McDonald’s stores in North Carolina and Maryland, said she amended time sheets to keep labor costs down.
In response to the ex-managers’ comments, McDonald’s said it takes action to resolve pay concerns in its company-owned restaurants and trusts its franchisees to do the same.
“McDonald’s and our independent owner-operators share a concern and commitment to the well-being and fair treatment of all people who work in McDonald’s restaurants,” Heather Oldani, a spokeswoman for the Oak Brook, Illinois-based company, said in an e-mailed statement. “Whether employed by McDonald’s or by our independent owner-operators, employees should be paid correctly.”
McDonald’s shares fell 0.3 percent to $97.59 at the close in New York. They have risen 0.6 percent this year, trailing the 2.3 percent gain for the Standard & Poor’s 500 Index.
How the Minimum Wage Affects Prosperity
The new allegations follow a wave of lawsuits in March claiming that McDonald’s workers were being idled without pay for minutes and hours at work during slow periods, in violation of U.S. and state labor laws. Some workers also allege that McDonald’s requires them to pay for their uniforms, driving their pay below legal minimums. On the day the lawsuits were filed, McDonald’s said it was reviewing the allegations and would take necessary actions.
Contact information for the two managers was provided by BerlinRosen, a public-relations firm that is managing the media effort for Fast Food Forward. The advocacy group, which has received funding from the Service Employees International Union, also commissioned a survey on fast-food wages as part of the campaign.
Williams and Brooks are just two former managers at a chain with 14,200 U.S. locations, and almost 90 percent of those restaurants are owned by franchisees, meaning McDonald’s itself has less control over them.
“McDonald’s and our owner-operators employ separately but in total over 750,000 workers in the United States, and we caution against drawing broad conclusions based on a small, random informal sampling,” Oldani said in her statement.
Still, the problem of workers getting their wages squeezed is widespread, said Nelson Lichtenstein, director of the Center for the Study of Work, Labor, and Democracy at the University of California, Santa Barbara. While most costs are contractual, such as food expenses and rent, labor is one area that can and does get cut, he said.
“Wage theft is endemic in this whole retail, restaurant world,” Lichtenstein said in an interview. “It’s built into the system.”
In the study commissioned by Fast Food Forward, about 89 percent of current and recent fast-food workers said they had their wages stolen. That included employees at McDonald’s, Burger King Worldwide Inc. and Wendy’s Co., the three largest U.S. burger chains. The survey, conducted by Washington-based Hart Research Associates, polled 1,088 people who had worked in fast food within the past three months.
Alix Salyers, a spokeswoman for Miami-based Burger King, said her company hasn’t reviewed the survey. Moreover, Burger King doesn’t make scheduling or wage decisions for its franchisees, who own and operate almost all of the company’s restaurants, she said. Bob Bertini, a spokesman for Dublin, Ohio-based Wendy’s, declined to comment.
Outcry over fast-food pay has led thousands of restaurant workers to protest in cities across the U.S., demanding wages of $15 an hour and the right to form a union.
The U.S. federal minimum wage is $7.25 an hour, and President Barack Obama has asked Congress to raise that to $10.10. Some states require higher pay than the current national minimum. Fast-food workers in America make about $9 an hour, or $18,720 a year, if they work full time, according to data from the Bureau of Labor Statistics.
Williams, who made $8.50 an hour at McDonald’s, said she quit in July 2012 after seeing her own wages get squeezed. She had to work off the clock about three or four hours a week, Williams said. The 30-year-old is now at Hardee’s, where she earns $9.75 an hour and has more flexibility t
From Reddit: Went to Wendy's and realized I forgot my wallet at the window. Rafael here paid out of his own pocket for me and when I thanked him he said "good samaritans still exist"
Of course one of the commenters on Reddit went straight to the gutter with this hilarious comment: He's giving you the "this good samaritan gets off at 11:00 and wants a blowjob in the parking lot by the dumpster" look.
Regardless, the low-paid drive-thru cashier did a nice thing! RHU salutes him!
We recently posted this viral pic of a note written by a pissed off Gas Station cashier who waited for over an hour past his scheduled time because the manager was a no show. He was recently interviewed about why he wrote the note and quit. Do you think he did the right thing? The manager and coworkers claimed he never called when it was apparent no one was arriving to relieve him. And he claims it had been building up and that this happened all the time. I hope he finds a great position where he is respected.
Sent to RHU from Hiedi:
TACOMA, Wash. -- A Walmart cashier charged with stealing more than $2,000 from the store's register over the course of a month told detectives he had a lot of debt and Walmart was not giving him enough hours to make ends meet, according to charging documents filed Wednesday with the Pierce County Superior Court.
According to those documents, an asset protection manager at the Tacoma Walmart, with the help of security cameras, caught 21-year-old Michael Phillips stealing a total of $2,374.34 from his till on 19 occasions between Feb. 11 and March 22.
Phillips would take $50 or $100 bills from the till and hide them in a box of returned items, where he would later recover them from, according to the charging documents.
On one occasion, Phillips reportedly hid cash in a garbage can and recovered it when he took the garbage out. That's when the asset protection manager became suspicious.
Following his arrest, Phillips admitted to stealing cash from the till but said he only took money 10 times totaling approximately $1,000, according to the charging documents.
He reportedly told detectives he was under a lot of debt and was not getting enough hours.
Phillips has been charged with theft.
Fifty-year-old Glenn Johnson is paid about $14,000 a year working at a Miami-area Burger King, just minutes away from the fast food company's corporate headquarters. The company recently reported a 37 percent increase in its quarterly profit.
Johnson has worked at Burger King since last year, cleaning and stocking the customer area. Nationwide, activists are seeking a $15 wage for fast food workers like Johnson. This is his story.
I first got into the fast food industry in 1983. So I know lots about fast food, short order, prep cook, cook, all that. So many places, they don’t want to pay anything. If I could get the right salary, I’d be glad to get back into just cooking. Those opportunities are slim to none.
A typical day is like hell. Pure hell.
I’m running backwards and forwards all day in that lobby, opening the door for the bathroom, the men’s and the women’s, then I’m making sure the table’s cleaned, and you’ve got people in there that leave their stuff on the table, paper stuff scattered everywhere, you’ve got someone wasting soda, then I have to check the garbage, then I’m trying to fill the ice machine, and here comes somebody coming in and they want to use the restroom.
Sometimes, I get home and I’m so tired, I eat dinner, take a shower, lay down to watch TV, and I’m going to sleep. Next morning comes. I’m tired, but I'm trying to make it.
If I don’t take a day off, I probably get around 35 hours a week. I would like anywhere from 40 to 50 hours a week. There are no benefits. I’m getting ready to come up on a vacation. You don’t get paid for vacation, so I might as well just work it.
I don’t have health insurance because I don’t have enough money to get health insurance.
If I’ve got a cold or something, I go get some cold medicine, or some Tylenol or something. Take that, and just go on to work. I don’t have money for a hospital. You go to the hospital, they type you up on that computer, and that’s $1,000 right there. Then what? They bill you. I can’t do it. I get some Cold-Eeze or some kind of Tylenol Cold or something. I’ve got that Vicks VapoRub, I use that and go about my business.
I make $7.93 per hour. I haven’t gotten a raise yet.
The stuff I have to go through and deal with every day, the attitudes and all, I figure the money they’re paying me, with the customers -- what they’re saying and what they’re calling me -- it’s not worth it.
[The managers] are young and they’re good at cursing you out ... I think the youngest one is about maybe 18. The oldest, 26. In management! I have to let them know, "I ain’t no child. You’re old enough to be my child. You aren’t going to talk to me like a little child. You talk to me like an adult, and we can get along just fine." I tell them that all the time.
My rent is $765 a month. Rent takes up three weeks plus [in pay]. It’s real tight; there’s not much left over. I have to put gas in the car to go to work. I figure if I can’t [afford something], I just have to do without until I can find a better job, a better pay.
I don’t have a computer [to look for jobs]. If I’m out on a Saturday and I see something, maybe I’ll get their phone number or something like that. Sunday, we’re in church.
I would love to see the wages get raised. But man, they’re so cheap. That’s a multimillion-dollar corporation, Burger King, and they’re so cheap. They’re real cheap.
A lady came in [to Burger King] – she’s from church, her husband’s a pastor -- she came in there with another lady and was talking about [a $15 minimum wage]. And I had heard about it on the TV … and I said, "Yeah I like that, if I can get it. That’ll be good for me." That’ll take me off the borderline and I could see my way through paying my rent -- and I have a light bill, I have cable, I have two cars out there that need gas. It’s tight. I tell my wife she might want a new dress or something.
Everything’s going up but the wages. You go in the store and get one tomato; that’s damn near almost 2 dollars. Gas is going up, the groceries are going up. They just went up on the lights, what, 5 percent? People around here are struggling; it’s hard. It’s really hard.
If the CEO of Burger King was sitting here right now, I’d tell him I need a raise. More money, more hours. Simple as that. Because with the little hours I get, and that little pay I get, and I’m dealing with those customers all day coming in there, it’s really not worth it.
But I just keep on pushing. I just keep on. I know it’s hard, but I’ve got to do it.
As told to Janie Campbell. Glenn's story has been edited for length and clarity.
In response to Glenn's story, Burger King said in an emailed statement that the company "provides an entry point into the workforce for millions of Americans." The company did not respond to questions concerning their benefits and scheduling policies.
This is a cashiering story I MUST share.
I'm still Janitorgirl, though I am forced on cashiering for god knows how much longer despite the fact that I am not good at getting credit cards, and I tend to mess up ALOT.
But maybe the managers see that I have a soft spot for customer service. I hate to see people get frustrated.
Here is what happened (my husband said he's surprised I wasn't put back on janitorial duties on the spot)- a brand of boxed vacuums had security spiders (those circles with cords that wrap around the whole box several times.)
Earlier in the day someone tried to buy one, and the spider was stuck (usually it's pretty easy to get these off.) Solution?
Make the customer wait as -
1. The janitor on duty (who also has to pull carts from all 4 parking lots), is called.
2. The manager tells him to take the box back (all the way across the store), put it back on the shelf and bring the customer as new one.
This takes about 15 minutes total, but it feels like hours.
But that stuck with me. Why can I cut it off? No one ever told me why so I assumed the answer was "because we said so."
2 hours before closing it happened again. This time ALL cashiers had 5-10 people in their lines and the only manager was on a different floor. So I took matters in to my own hands and hacked it off with a box cutter.
BLEEP BLEEP BLEEP BLEEP BLEEP BLEEP (etc)
I kicked it in to my trash can like a dead animal, finished the transaction, then said "excuse me for a sec" to the next customer. I took it and ran to the out door trash can, setting off EVERY door security alarm along the way.
No one said anything (and the door alarms stopped on their own.)
The next day I came in and was told "get on lane 5 right away! the line is terrible" (and that was all.)
My only guess is that the higher-ups know that I give good customer service so if I am a little stupid at times it's ok.
Still hope to be cleaning floors and toilets someday.