From wuverul Tales From Retail:
So, today I was working at [pharmacy/retail chain] on the register. I actually got out of there less than an hour ago before posting this. A gentleman walks up somewhat angrily, probably in his mid to late 40s. He's carrying one of those 20 oz tumblers you see people carry around. Suddenly, it's inches from my face.
Customer: THIS IS NOT A TOASTER!!
Me: Yes, sir, you are correct. That is indeed not a toaster. That is a tumbler. A reusable one, at that.
C: But you guys told me this was a toaster!
Me: No, sir. No one would have told you that this was a toaster. The toasters, however, are a fe-
C: That woman over there said this was a toaster!
Me: I understand, sir. Look 3 shelves down and a few spots to the right.
C: Oh.. Ok.
Me: Cool, you found it alright. rings up items Your total will be $xx.xx, sir.
C: But the sign said that it was $x.xx
Me: You're right. That's the price. But there's also the tumbler.
C: I didn't grab a damn tum- (He looks down at the bag at this point) Right. I grabbed a cup. I guess I'll take it.
The rest of the transaction continues like normal. I clock out for my break and have some food like you do when you have the chance. When I return the toaster was on the counter. He couldn't figure out how to get it to work and returned it.
About 5 minutes later another customer comes up asking about hoodie sizes and colors. I answer very plainly that all of the hoodies that we have in stock are currently on display. There is no inventory left in the back room for any clothing items. She grabs the only one we have in her size and proceeds to buy it while complaining constantly about the color. She calls a cab to head home. The cab pulls in when she realizes she just used her cab money on the hoodie. She threw out the slip. She goes to a coworker to return the item. The first thing out of her mouth was "I NEED MY CASH BACK NOW", which she kept repeating over and over and over again as the response to everything (with slightly different wording sometimes). She eventually got it.. with 3 managers and 2 cashiers trying to get her out of the store while I tended to the rest of the line.
What's weirder about this though is that before I could even say much of anything customers were apologizing to me for having to deal with individuals like her.
So there's that.