I had a pair of darling hellspawn in my store last night.
A woman, her daughter, and two grandsons came into the store. What she really wanted was to return a dress that she bought at another store. Since we're liquidating, we are no longer accepting returns, especially from other stores.
We had the same dress in the size she wanted, so I was going to be kind enough to do an even exchange, but at the price she paid at the other store. If she wanted a price adjustment for our close-out prices, she'd have to buy the dress at my store and return the other one to the store where she bought it.
While she's looking at the dresses, she found one she liked better. Mom and daughter spent at least an hour in the fitting room trying dresses. This entire time the two boys, who looked about 5 and 8 years old were running around the store like animals. The older boy took tops off of the racks, put the hanger around his neck and started running around the store like he was Superman.
My co-worker and I were trying to get him to stop before he tripped over a fixture and hurt himself (as we are down to only about 9 racks of items, everything else is empty and for sale). Older boy takes tops into the fitting room to "show grandma" with the younger one following him around everywhere. Maybe once every ten minutes the daughter would poke her head out and tell the boys to sit down, even once she came out talking to someone on the phone telling them the boys wouldn't sit and behave.
I was really hoping she was having another adult come and get them, but that didn't happen.
In the mean time, younger boy discovered the bins of clearance jewelry and starts playing around, older boy comes over and puts bracelets all over his arms, and even tries to use our earrings to pierce his own ear! Daughter came out of the fitting room just in time to hear my co-worker yell "NO!" and try to grab the earrings.
Thankfully daughter yelled at the boys and not us and tried to make the boys sit down. Unfortunately they sat next to our three-way mirror and proceeded to lick the mirror.
Mom and daughter finally come out of the fitting room, say nothing to the boys licking the mirror, and buy a different dress style than the one they wanted to return, so I refused the return. They had me call the other store to see if they had the dress she tried on (thinking she'll get it cheaper there), then asked me about returning other stuff she bought.
I looked at her receipt, pointed out "Final Sale" at the bottom and said we could not take anything back. The whole time I'm talking to Mom about her dresses, the boys re-discovered the jewelry bins and began playing in them, and daughter just saying, "Get out of there, don't touch. I said don't touch, get out of there. *sigh* Mom, I'm going to take them to the car since they won't listen." (ABOUT DAMN TIME!).
I finish up with the Mom and they're all out of there. Thankfully since we do only have about 8 racks of merchandise left, it didn't take long to find and repair the destruction and put the store to rights again.
Later that evening, my coworker was cleaning the mirrors and said "I should have sprayed them with cleaner before the kids licked them. They wouldn't have licked as much as they did."