We were about to close and had a last minute customer. While I was helping others, I see two associates come out of the fitting room in absolute tears. Apparently there was an outraged client complaining about the company, the product, and our service. My manager's solution was to send me in to dissolve the situation.
After talking with her and hearing her complaints, it came out she was just having a horrible day...of yelling at other clerks in other stores.
Okay. Fine. I get her to calm down, and we start to have a nice time.
I help her pick out outfits, she shows me her cat, etc etc. Good times.
I go back to her fitting room and it's a MESS, clothes on the floor, inside out, thrown over the door, and so on.
Thinking I would help, I cleared up the room, folded everything, hung the matching outfits together we had chosen, and even swept up some dust.
She goes back to her room and I hear her scream bloody murder.
She storms out, pushes me, and begins yelling in my face about my utter disrespect for her, screams at my manager for my incompetence, and storms out buying nothing.
Fast forward 3 months later.
I'm working at a new store. Somehow, she finds this out and comes up to visit me.
She acted as though this had NEVER happened and proceeds to hug me and tell me all about her cat for a good hour before complaining about THIS store, and leaving.
I'm still in shock and shutter every time I see her come in.