I went to Gadzooks (does anyone remember that store!?) with a pocket full of cash one day back when that store was more "alternative."
Anyway. I went in, hadn't touched a thing and one of the employees came up and said, "Don't unfold anything unless you're going to buy it."
I was so pissed off I turned around and left. Other people had told me the same thing happened to them.
I never have been one to make a mess, my mom is super anal about that and taught me never to do that when I was growing up (she was a manager for express in the 80's and went to school for fashion merchandising. She's one of the good ones.)
...Then I got a job at Hollister.
Damn, wow. I can't even explain how much folding sucks.
Made it impossible for me to ever work in a clothing store again. I won't ever, ever do it.
The thrift store I worked at had some confusing... For instance, we had cardigans and sweaters as separate sections (for women), which was fairly straight forward, but we also had short sleeve knits, short sleeve blouses, sleeveless tops, and a tank-top plus tee shirt section. Then we'd do a sale on "short sleeve tops" that included all of those (except sleeveless tops, but including tank tops because they were tagged the same way as tee shirts) but not short sleeve active wear.
It's frustrating when a customer gets mad because they thought the sale on women's jeans applied to men's dress pants, but holy crap can this stuff be confusing.
Plus, as a guy, I'd never had any reason to know what a blouse was other than "pretty much a shirt," or the difference between a Cardigan or a sweater, or between a dress and a skirt...
Having had someone explain things to me (after one of the managers found me putting tops with no sleeves in the section labeled "sleeveless tops," she and another manager had an impromptu training session that pulled in a few other employees.