Just remembered this gem from Christmas, Lots of grandparents wanting to buy shoes for grandkids. LOTS of not knowing anything about the kid in question.
Grandma (GM): hi, I need these for my granddaughter, do you think she would like them?
me: Sure, I think so, they're simple, and will go with a lot of outfits, and we have a 60 day return policy so if she doesn't like them they can always be exchanged
GM: Okay, this is a picture of her, what size does she wear?
Me: Ma'am, I can't possibly tell someones shoe size from a photo. Could you possibly call her and ask?
GM: No! It has to be a SURPRISE!!!
Me: Okay, well I don't want to take a guess and be completely wrong, and have her feelings get hurt. (This has happened before where a guy has bought his GF shoes and she came in offended because "He thinks I have Fat feet!" )
GM: Well she's 22, and a bit taller than you!
me: Ma'am, that doesnt actually help me at all, I know people 4 inches shorter than me who wear shoes twice my size. Age and height are not relative to foot size.
Gm: Well what am I supposed to do!?
Me: well, as I said, you can call her and ask, or you could always get her a gift card and let her come in herself that way you are 100% sure that she gets exactly what she wants.
Gm: Gift card! thats not a present!
Me: well, If you do a gift card and then put it with some candy she likes, or some accessories, it can be!
GM: oh.... I guess? What kind of candy does she like?
Me: well, I have no idea, because I've never met her.
Gm: right. yeah... yeah.
Repeat this about 500x over the month of december.