At my job, if I'm not doing stock I'm cleaning the store. I've been doing this since November so I've gotten used to the fact that even if I'm standing right there, customers will still proceed to just drop the stuff they don't want on the floor.
Well yesterday I was cleaning up the infants section. I saw this man in the infants section holding like 5 men's shirts and a baby blanket.
I finished cleaning the infants section so I went to the men's section. Then I saw that same guy come all the way from the infants section back to the men's section.
We have like 9 different racks for different types of clothes. I've seen 3 different ways people put stuff back.
Most lazy: drop them on the floor
less lazy: hang the shirt over a random clothes rack
even less lazy: put the shirt back on a random clothes rack, but not according to size(large shirt in medium section etc.)
When I saw him come back I figured he was going to hang his shirts over a random clothes rack.
Well he didn't. He went to the right rack and he hung the shirts upaccording to size
This guy came from the infants section all the way to men's, hung his shirts back up on the right clothes rack and even hung them up in the right size sections. I've never seen someone do that before. If someone was in an entirely different section they'd just leave their clothes there. Half of the time I clean infants, most of the mess is women's clothing. No one would ever be bothered to walk to an entirely different section to put their stuff back.
I had to talk to him about it and tell him he literally made my day with that. I work at a retail chain so I asked him if he worked at another location and he said no but he worked retail like 7 years ago so it stuck with him.
So I work at [large clothing chain], and I'm trained in most areas of the store, so I could be in any section of the store on any given day. From cashiering to customer service to folding clothing on the floor to the shoe department... Wherever they need me.
I was a cashier the other day, and part of our job on the registers is to take the clothing that people don't want and placing it in customer service when I go on break so the associates on the floor (which might end up being me) can place it in the right place later.
So I had a customer and her daughter come up to me with a massive pile of clothes. The mother looked mid-30s, daughter was about 17. The daughter piled a massive amount of clothes onto the desk and started working through them, taking some out and piling them togeher, telling me which ones she wanted and which ones she didn't.
About half of them she chose to put back, which she held out at arm's length for me as I was scanning her other items, telling me "Here, I don't want these".
The mother asked her "Honey, you're right next to where you got these, why don't you put them back yourself while he checks out your other clothes?"
The daughter rolled her eyes and told her "Mom that's part of their job, it's no big deal."
Now, while that IS technically part of my job, it's just a common courtesy thing to put it back if you have time, especially if you're right next to where they go. Obviously it's not too big of a deal to me, but... You know. It's the principle of the thing. It was the end of my shift, so I was looking forward to getting out of their, but obviously I threw on the retail smile and took them from her, saying "Sure! I can get those back for you."
At this point, the mother reached out, took them back, handed them to her daughter, and said "He has other things to get done, and I'm sure his time is better spent helping people on register than putting your things away that you're too lazy to put away yourself."
I made sure to throw on every eligible discount I could for her. It's people like that that make my day 10x better.