My manager Angel has done everything she can to stop scheduling me and Turkey together, so my life has gotten a lot less stressful. Now I just have to pick up after her mistakes. This is a completely different story, though.
My store is never NOT on a sale of some kind. You never pay full price for anything here. In addition we give out coupons, and there are a few coupons you can get online. They very clearly state one coupon per customer. This does not mean one coupon per transaction, or per day. Per CUSTOMER. Meaning its valid ONCE.
Had a lady come in yesterday that tried to use five $10 off of $50 coupons on a $55 order. I was the manager on duty, so I am the one that has to tell her it cannot be done. She bitches for a good 15 minutes, saying such things as "I paid $3 for each coupon online, you're ripping me off!" and, "Oh fine then, I'll just come back tomorrow! I know Turkey and SHE always does it for me."
So as usual, in my customer-handling voice, I say, "I'm sorry ma'am, there are a few flaws with your coupons. First of all, it clearly states one coupon per customer. Secondly, if you used one your total would come down to $45, and the rest of your coupons would be invalid. Thirdly, if Turkey does this for you all the time, she is breaking company policy and will be written up. And lastly, I'm the only manager working tomorrow."
Here's the kicker, though! Today, a man comes in with one of those coupons and the receipt. He says his wife bought some items and forgot to use her coupon. I recognize the items and the phone number on the receipt and start laughing. I tell the man exactly what happened the day before, and that I already gave her the maximum discount allowed. He started laughing with me and told me his wife was a coupon hound and actually paid websites to get codes.
I feel for ya, dude!
May your Customers have positive IQ numbers,