I was was working at an adult video store, and in the back we have a 'Preview" room where a potential customer can 'preview' a movie that they 'may want to purchase.' (We charge a $10.00 fee that will be applied to the purchase of the previewed disc if they purchase it + a $20.00 deposit on the room to return the control and to keep it clean.)
We also provide tissues in the room... so you know the film was not used for previewing potential purchases; it was just worded that way.
I can tell you 10 out of 10 times the room was used on my shifts the custy always decided against purchase. In fact they probably did not even know that the room was supposed to be for 'preview' and not the real thing that everybody knows happened in there....
So anyways the rules are simple:
1. One video for preview @ $10.00
2. 1 person in the room
3. $20.00 deposit on the remote and to clean up after yourself (staff check room before deposit returned).
3. 1 hr time limit.
About twenty minutes go by and the store has one other person in it. He comes back to the counter and lets me know that that there is no tissue in the room.
I let him know that I will grab him some in a minute, after I serve the other customer. I assure him that the time his is waiting for me will not be counted against his time and I will give a quick knock on the door with the tissue, so he can just open it a crack and grab them from me...
So I serve the customer and thankfully no one else has entered so I quickly lock the door since I have to go into the back store room to get the tissue.
I grab it. I give a quick knock at the preview room door and the door flies open. The gentleman has his willie in his hand and is inviting me in to help...
I expect this at the bathhouse not at my work....
I am a manager with a supplement retailer with the US national chain that uses the British spelling; think Blue and Gold.
Being a woman in a retail field that attracts a large number of men, sexual harassment might as well be in that sitting, standing, stooping part of the job description.
I finally decided to draw the line with one particular customer. This guy wore some type of monitoring device on his ankle and always paid in cash. At first I let it go and gently told him I was married, because he spent large amounts of money every time he was in, and of course the manager in me was weighing the loss to sales.
He continued and one day he cornered me and again hit on me; offering me cash and suggesting we go into the stockroom.
I called my district manager for advice (since he was wearing the ankle monitor, he could be violent) and he told me to warn the guy next time he hit on me that we would ban him from the store, and if he ever harassed me again we would have him arrested for trespassing.
The guy laughed and put his hands on my shoulder. I snapped. I jerked away, tucked into the ladies room pulled out my cell and texted the associate working to call 911. The guy was trying to apologize through the door when the cops got there.
Two happened to be pulling in to make a purchase during their lunch when the call went out. They arrested the guy and the company pressed charges for harassment on my behalf.
Turns out he was a sexual predator on parole (hence the ankle monitor).
Company policy says cellphones stay in the break room but my District Manager now allows them to be carried as long as they stay on silent and are not used on sales floor unless it is to call 911, due to this incident.
I had a similar situation happen at my coffee shop. I was perky, nice non-confrontational and worst of all, an attractive young female.
Creepy man in his late 50's or early 60's who dressed like a hipster would come in. I like my job most of the time, I like for people to feel welcomed.... I REALLY like for people to tip.
Well... this man started bringing me presents, cheap tarnished necklaces from thrift stores, toy cars... weird shit.
Unless you've been in that situation you have no idea how scary it is.
This man's mental state seemed like it was becoming more and more deranged. There were code words for having me hide in the back room until he left.
Then he started touching himself while he watched me make drinks... and shit hit the fucking fan.
I called the cops and had his ass trespassed and arrested. The guy was a registered fucking sexual offender and a schizophrenic.
I'm just going to share this story from last Saturday. A good money-making night: the restaurant is packed, we're trying to turn over tables. Of course half of them are fucking campers.
So when another 8 top of 40 something year olds roll in, I'm begging my manager to give them to me. Bright eyed and with an imaginary tail wagging.
I get them! Service goes great! My night is saved because of this table! They are really awesome! Until I'm collecting their CC signatures (it's not rude- It's just that customers are more likely to take them home with them or forget to sign. You get in a shitload of trouble if that happens,) a guy passes me a cash tip.
Before I can take it the man sitting next to him grabs it. "Fight for it!!!" He says playfully.
Me: "Oh, ah ho ho! Very funny!"
Him: "No really, if you don't fight for it I'll keep it."
Me: "Uhhhhmmm," *awkward shrug* "It's yours! Bye!"
Later his friend is walking out and hands me an even bigger cash tip.
Don't fuck with tips like it's funny. It's awkward, and it's weird that you get a kick out of it.
From Huff Po:
If you’re a waitress, sexual harassment is just part of the job.
Eighty percent of women working in the restaurant industry report being harassed by customers at some point, according to a new report from Restaurant Opportunities Centers United, an organization aimed at improving conditions for restaurant workers.
A big source of the problem: tips. Servers rely on the generosity of strangers to make a living, so they need strangers to like them. Of the 688 restaurant workers ROC interviewed for the survey, women working in tipped eateries in states using the federal tipped minimum wage reported the highest rates of sexual harassment. In those states, restaurants only have to pay tipped workers $2.13 an hour and customers furnish the rest of their wages.
The tipped minimum wage hasn’t gone up since 1991, and it currently sits at a record low 29.4 percent of the regular minimum wage, according to the Economic Policy Institute, a think tank focused on low-wage workers.
For female restaurant workers in this situation, the pressure to be sexy is intense. Oft-fickle managers will do whatever is in their power to encourage plum checks and that often means reserving better shifts and tables for servers willing to dress a certain way or flirt with customers, according to Susan Schurman, dean of Rutgers School of Management and Labor Relations. Two-thirds of female restaurant workers said they experienced some kind of sexual harassment from management on at least a monthly basis, according to the report. At the same time, capricious customers, who may feel entitled to more than they're owed, have a huge say in how much servers get paid via tips.
“It is endemic in that industry,” Schurman said, noting that "hey baby" calls that were part of her waitressing experience decades ago haven't disappeared. “There’s an assumption that if you’re in that job, you’re probably not making a lot of money and maybe you’re interested in earning something else.”
The harassment problem isn't exclusive to women -- more than half of male servers reported being sexually harassed by customers as well. But the fact that waitresses are so frequently subject to sexual harassment is particularly alarming given the way the part-time, low-wage recovery has pushed many women into these kinds of jobs. Jobs in low-wage sectors such as retail and restaurants have boomed in recent years, while middle-income work has slowly eroded.
And women are more likely to hold these jobs: Two-thirds of minimum-wage workers are female. Between 2009 and 2013, 35 percent of women's job gains were in low-wage work compared with 18 percent of men's, according to the National Women's Law Center. Women also make up two-thirds of tipped restaurant workers, the ROC study found.
The kinds of inappropriate things customers say to these women run the gamut from sexual teasing and questions to pressure to go on dates. More than one-third of the women ROC surveyed reported being touched or pinched by a customer. Many of these women are hesitant to acknowledge the experiences as anything more than just part of the environment, the report found.
It’s easy to see why they don’t bring it up. Laura Ramadei made headlines earlier this year after calling out a man on Facebook for putting his hand “ever so gently -- ON MY ASS” (emphasis hers) during a bartending shift. The man denied touching Ramadei to The New York Post, but did acknowledge quipping to her, “I would like you to go with nothing on it.”
He also described Ramadei’s post as “pretty ridiculous,” calling her a “f--king c--t.”
Still, after Ramadei posted her screed, she got scores of messages of support from servers who shared stories of even worse experiences.
"I think it went viral largely because so many people related to it," she said in an interview. "There can be confusion around I'm serving you and I'm bringing you alcohol and I'm bringing you food and you think you're entitled to more."
In her Facebook post, Ramadei noted that she was wearing “a loose fitting, long-sleeve shirt, jeans and no makeup” and was still a target for harassment. But one thing that can increase the likelihood of unwanted sexual attention is when restaurants require workers to wear gendered uniforms, the ROC report found.
Those types of environments are pretty common. At eateries where workers have a dress code and not a strict uniform, women are often pressured “to wear something that’s a little more sexy,” Schurman said. Among workers with uniforms, nearly three-quarters of tipped employees reported that the women's outfits were more suggestive than the men's, the ROC report found.
In fact, the country’s fastest-growing restaurant chain, Twin Peaks, thrives on this sort of thing. Waitresses get graded on their hair, makeup and “slenderness,” according to Businessweek. Their uniforms consist of fur boots, short khaki shorts and belly shirts that accentuate their cleavage. They’re also expected to flirt with customers.
And that's good for business. Darren Tristano, executive vice president of Technomic, told Businessweek of the chain’s success, “the results at Twin Peaks are higher because of the sexual appeal of its servers." Adding, “The customers, who are almost entirely male, make their decision based on that.”
Humanity never ceases to amaze, especially with this shoplifting story. Florida resident Marisol Toribio stopped by a Fort Lauderdale Macy's and allegedly decided that she wasn't going to pay for her purchases and instead opted to try and steal them. Security, however, discovered her shoplifting attempt and caught her in the act.
What happens next is pretty unbelievable.
Rather than surrender herself to the members of security who tried to nab her, she allegedly pulled poop out of her pants and smeared it all over the employees' faces—her own poop—Local 10 is reporting.
The 32-year-old appeared in court Wednesday and faces theft charges in addition to a charge of tampering with or fabricating physical evidence.
2014 must be the year of poop. Let's not forget when Cards Against Humanity sold 30,000 boxes of "bulls—t" on Black Friday—each box was filled with actual poop—for $6 a pop. It wasn't a surprise, however, as the game's website had advertised the gimmick exactly as it turned out to be: A box containing "literal feces, from an actual bull."
It doesn't get much clearer—or smellier—than that! So why the gross product on such a massive shopping day?
One of the game's co-creators, Max Temkin, told Time, "We all really hate Black Friday." Seems like a simple enough reason!
"It comes after this day where you're supposed to be thankful for what you have, and then it's just this whole huge media spectacle of people fighting each other to save $50 on a TV," he added.
"We also had the idea of issuing people a one penny off coupon, but that felt weird because it was still a deal," he said. "That's sort of still doing Black Friday."
But unlike Toribio, Cards Against Humanity's little gimmick contributed to charity! The game made 20 cents on each $6 sale, and profits went to Heifer International, a charity giving livestock (and sustainability) to help communities rebuild.
Here's to hoping 2015 is a poop-free year.
At about, 7 at night (we close at 10) a... uhm... person walks in. It is very obvious this person is a man dressed as a woman. I want to make this clear, I have no problems with transgender people or people who dress in drag or anyone in general. A customer is a customer and I will help them all the same and not discriminate against anyone. I, however, do not like to be put into uncomfortable situations because someone does not know what proper behavior is in public.
I will explain further. We will call my coworker LovelyLin and the person in question will be called AC just for a lack of a better name.
AC walks in, in high heels and is wearing a wig. LovelyLin sees him, her eyes go wide and she bolts like a sprinter in the Olympics. She doesn't want to deal with him.
AC walks up to me and asks for help in finding eye shadows and lipsticks while trying to make his voice high pitched and than gives up trying to change his voice.
I agree and we find a few different things for him to buy and he seems quite happy and purchases his products. He than asks me if I can do his makeup. I am pleasant and comply the entire way along. This is where things started to turn bad.
He starts bitching and complaining about how other sister stores of ours have kicked him out because of the way he looks and because he dresses as a woman. I am sympathetic and say that isn't right, etc etc. He is getting increasingly more upset and once I am finished doing his makeup LovelyLin walks over (finally!) and comments on how nice he looks.
He then retells his story to her, trying to make it a pity party. I understand the struggles for someone but at the same time, I am not a therapist... and he is just awkwardly standing there.... expecting pity from us and will not leave.
He then drops this jewel on this.
AC: "Does my bust look okay, like do these tits look real? Are they okay?"
Obviously my jaw just drops and I stare at LovelyLin. How inappropriate is this to ask someone at a retail store! I don't walk up to people at HellMart and ask, "Hey do my tits look okay today?!"
LovelyLin says something just so it breaks the silence but very obviously is as uncomfortable now as I am.
"Uhm, they are proportional..." and doesn't say anything else.
I now understand why maybe our sister stores may have had security escort him out if he is asking total strangers if his bodily parts look natural. Maybe he wasn't telling me the whole story. That is considering sexual harassment in most provinces. Again we just stand there... and so does he, not understanding we want him to leave as we are both visibly uncomfortable now.
AC: "Well I want to know, if I wouldn't have dropped my voice to normal would you have thought I was a woman? Would I pass as a woman? What could I do to be more sexy? Should I wear dresses and shave my legs?"
LovelyLin looks like she's about to faint and wants to run as well. I kind of shrug and don't say anything and start to say I should go on my break... and I need to start cleaning. Again he just stands there... as I start to walk away.
AC: "Well can you help me find earrings? But I'll only buy them if you put them in for me.."
I just stopped dead. Really? You can't put your own earrings in...? This is getting weird and socially unacceptable. You are being creepy and stepping over the line. I reluctantly agreed and he finally finds one, purchases it and I put them in. Customer service and all... I feel like I'm going to vomit. I don't know if he is getting off on this. Was he just sitting there loving me doing his makeup and getting some twisted satisfaction out of this? I was totally done. I told him if he had any questions he could contact the store and I went for my break. He finally left after he stood there awkwardly for another 5-10 minutes after we stopped talking to him and asked him if he needed anything else.
I have no idea if I had done the right thing or not. I think if he comes into the store again and makes comments I will tell him its not appropriate and if he doesn't stop with the comments I will ask him to leave.
I understand dealing with adversity but that doesn't mean you can make people feel uncomfortable in the process..It was just not a pleasant way to end my night.
May all your custies be socially aware.