I am a manager with a supplement retailer with the US national chain that uses the British spelling; think Blue and Gold.
Being a woman in a retail field that attracts a large number of men, sexual harassment might as well be in that sitting, standing, stooping part of the job description.
I finally decided to draw the line with one particular customer. This guy wore some type of monitoring device on his ankle and always paid in cash. At first I let it go and gently told him I was married, because he spent large amounts of money every time he was in, and of course the manager in me was weighing the loss to sales.
He continued and one day he cornered me and again hit on me; offering me cash and suggesting we go into the stockroom.
I called my district manager for advice (since he was wearing the ankle monitor, he could be violent) and he told me to warn the guy next time he hit on me that we would ban him from the store, and if he ever harassed me again we would have him arrested for trespassing.
The guy laughed and put his hands on my shoulder. I snapped. I jerked away, tucked into the ladies room pulled out my cell and texted the associate working to call 911. The guy was trying to apologize through the door when the cops got there.
Two happened to be pulling in to make a purchase during their lunch when the call went out. They arrested the guy and the company pressed charges for harassment on my behalf.
Turns out he was a sexual predator on parole (hence the ankle monitor).
Company policy says cellphones stay in the break room but my District Manager now allows them to be carried as long as they stay on silent and are not used on sales floor unless it is to call 911, due to this incident.