The video game and electronics department at $LargeStore pulled double duty as the music department. The music aisle was actually located just outside of the department but we were still responsible for customers there. I use the term "music" lightly because it was pretty much only kiddie toy instruments and cheap store brand mini acoustic guitars.
The store brand guitars all came from some no name company in China. The box was a standard two pieces (picture a shoebox or board game with tall sides on the lid) loosely held shut with 4 pieces of scotch tape. No shrink wrap like one would normally expect. This cheap tape would split constantly leading to a bunch of boxes on the shelf that weren't actually held shut. The contents were secure enough even with the lid popped so we generally left the boxes alone. This usually wasn't a big deal as the item wasn't very popular and most customers were fine buying the "open" box anyway. But not $AngryCheapLady.
One quiet day I saw $AngryCheapLady peer into the video game department from the music aisle. She yelled to me.
ACL: How come there isn't anyone in the music department? I need help.
Me: I'm in charge of this whole area today. Can I help you?
ACL: Yes I'm looking for a guitar but all the boxes are open.
I walk out into the music aisle.
Me: Yea it's really annoying but they come from the supplier like this... The guitars themselves are fine though.
Sure enough the boxes are all open. I manage to find a red guitar that still has a few pieces of original tape holding the box together.
Me: This one looks ok.
I took the guitar up to the register. $ACL followed.
Me: That'll be $10.67.
Me: It does?
I follow $ACL back to the aisle. I see the tag.
Me: Oh that price looks like it's for the blue guitar only. That one is on clearance.
Oh corporate price policy...
I search the shelf and find the last blue guitar. Open box... I lifted the lid and saw that everything was in place and still nicely packaged.
Me: It looks like everything is in place...
ACL: I don't care. I want a closed box.
Me: It looks like the red one is the only one... See there's just 4 pieces of scotch tape that hold the lid down so when they split the bo-
ACL: I JUST WANT A REAL BOX AND I WANT TO PAY THE CHEAPER PRICE. WHY IS THAT SO DIFFICULT FOR YOU?
$ACL stormed off. I sighed and went back to the counter. My manager came by.
Manager: What was that about?
Me: She was mad that the guitar boxes weren't taped shut.
So I took a bunch of the guitars behind the counter. I inspected the boxes and their contents and placed 4 new pieces of scotch tape over the old ones. After some time $ACL came back into the department. She saw the blue guitar on my counter.
ACL: Is this one sealed?
Me: Yes but-
ACL: and $5.99?
Me: Yes but-
ACL: Ok I'll take this one.
It was the same box she had rejected before.