When I was 16, I got my first job in a certain fried chicken chain named after a Southern state. Obviously it was hell. The managers were barely older than the rest of the teenage staff, but just old enough to realize they were never going anywhere in life. So of course the only way they could deal with that was through a long-running vendetta to make every shift as miserable as possible for the average 'team member'.
Usually it was okay. The other co-workers got me through it, and most the customers were high and therefore pretty easy-going.
BUT there's always exceptions. It was about 6pm, obviously one of our busiest times of day. We were understaffed as it was, and had new trainees (as always - nobody ever stayed long) making burgers, fries, etc, so they were obviously a bit slower than average. Not their fault, they were still learning. We were doing okay though, no massive queues. I was on tills in the restaurant, and doing what I could.
Thing is, we'd run out of small change (1 and 2 pence coins) at about midday. Manager doesn't think it's necessary to get more.
One 40ish year old man gave me his order for about four meals (can't quite remember exactly). I ran through all the company drivel, he paid.
Surprise, surprise (because everything on the menu is £4.99, £5.99, etc., I don't have a penny change for him in my till. Ask him politely if he minds (nobody all day had seemed bothered - most people just drop their change anyway, or put it in the charity tin).
He does mind. He minds a lot. He refuses to move unless I find him a penny. I ask all the other cashiers, already knowing the answer. Then I go to find my manager (sat in the office, on his phone, not helping out at the busiest time of day). My manager gives me 'a look', as if it's my fault, and scrabbles through his office. There's not a penny anywhere. He gets pissed off (not gonna lie, I'm kind of happy to see him stressed. It's his own fault)
Normally I wouldn't mind, if the customer had let me serve other customers while he was waiting. NOW queues were starting to build up.
Manager comes back with the penny, man finally has what he wants. But THEN the guy passes me back the penny. He doesn't want it.
"It's the principle" he says.
NO! It is not 'the principle!' You are not 'sticking it to the man!' This will not effect (Southern state fried chicken company) in the slightest! If you wanted it to, you shouldn't buy food there! All it's gonna do is make my shift that little bit more miserable! I'm just a teenager working to save up for the summer and now my managers gonna beef at me for causing a massive queue THAT WAS HIS FAULT ALL ALONG. Argh.
The day I quit was the best day of my life.