
Just a quick open question today guys, partly prompted by the
Reflexive Recovery Syndrome discussion.
Whether during recovery on our own jobs, or when shopping at other stores, we come across it way too often. Items abandoned whenever the customer in question decided they no longer wanted it.
There are usually two types of these finds. One is when the item is discarded right by its original home, maybe in the next basket or on the shelf above it, or in the case of clothing stores, hung up in the right area, but incorrectly. The other is when the item is ditched all the way across the store.
I often get irritated when I'm cleaning and find things on the opposite side of the store because they’re a pain to put back and send me running all over the store. Whether the custy has forgotten the exact place they picked it up from, or they’re just plain old lazy and don’t want to schlep it back, there’s no excuse! How dense are these people? Who would honestly believe that a box of ink really belongs with the desk drawer organizers? And I know this must be awful at grocery stores, when refrigerated items are left out on shelves to spoil.
As for when they leave it right beside where it belongs, I’ll acknowledge that at least it’s easy to pick up and plunk back into its proper home. But there are days where this type of item abandonment annoys the everloving crap out of me, because… seriously, the item’s proper place is RIGHT THERE. If you have the strength to set something six inches away from its proper location, how fucking hard would it have been to set it back exactly where it belongs?! Not to mention the trouble it causes when customers bring up the misplaced item, under the impression that it's the price of the incorrect bin label they found it above.
Personally, I think it’s the close-range ditchers who annoy me most, mainly because they're more common in my store than the long-distance ones. (Though I'm sure we can all agree that both are obnoxious and need to stop!)
I'm just curious, my RHU brethren. Which one bothers you more, and why?
--<3 BookAce
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