At my work, customers can fill out surveys on how we did, and then the managers show us the results and tell us what we should improve on.
I swear to god, not greeting the customer "enthusiastically" enough is ALWAYS written on there. We always smile and say "Hi, welcome," but apparently we need to just act like our day has been made and no honor can surpass having the customer waddle into our store.
"YOU NEED TO BE HAPPIER TO SEE ME."
"HELLO!!!!! YOU ARE THE ONLY FUCKING SUNSHINE IN MY LIFE!!!!! MAY I TAKE YOUR ORDER?!!"