This story was originally posted on: May 04, 2010
I've worked in retail for about two years now, and I know how grateful I am when the custy's are nice.
Story Time! Last summer, I was returning from a month in England. I was excited to get home and see my family after four weeks of having no contact with them.
Well, I get to the airport, and try to electronically print my ticket. The machine tells me something is wrong, and I have to go to a special window to sort it out.
At that time I was seventeen, had never flown alone before, and pretty nervous. But I went to the special window. There, a lovely young woman told me, with very sincere sympathy, that my flight had been overbooked. I might not be able to go home on my flight.
But, she told me I would be able to get on a later flight and I would be given 300 euro as compensation.
She was so nice and so apologetic, and I, in return, said: "I'm sure you guys are doing the best you can, and if there's nothing you can do, well, it isn't your fault."
I explained to them I was a minor, flying alone, and had been away from home for the months and she said she'd do her best to help me.
The woman behind me in line was apparently in the same boat. But rather than follow my example, she began to scream and cuss the poor airport employee out. Bad form, ma'am.
Anyway, fifteen minutes later, over the intercom I hear my name.
The employee thanks me for being so understanding and hands me a ticket!
I run through security and onto the plane, into the coach section and begin to look for my seat. When I cant find it, I ask the flight attendant to help me out. He looks at me, confused, and points me to first class. Not only had this lovely woman gotten me on the plane, but she had upgraded my seat!
I spent the entire eleven hour flight relaxed, entertained, and enjoying a proper amount of legroom.
And the bitch behind me?
Nowhere to be seen!
Keep on keepin' on,