From Da1UHideFrom, Tales From Retail:
I'm a supervisor at an electronics retailer. When certain items are returned, we can sell them again at a discounted rate. Price is based on the condition of the returned items.
I had a customer in our computer department looking for an Ipad. I walked over, introduced myself, and asked how I can help him. M= Me C=Customer
M: How can I help you?
C: I'm looking to get an ipad and I noticed they we're on sale.
M: Yes, certain models are up to $100 off this week.
C: Okay, I noticed you had an open item ipad. Can you take $100 off the price of that one?
M: I'm sorry but the sale only applies to new items, but this is already marked below the sale price.
C: Can you speak to your manager about the price, tell him I just spent $600 here last week.
I speak to the sales manager. He says there is no way we can drop the price that low but tells me to make a compromise.
M: I spoke to the manager, the item is already marked below the cost of a new Ipad with the sale. I can't take $100 off but I can do an additional $25.
C: Either you take $100 off or I'm leaving.
M: Have a great day, Sir.
Customer storms off and complains about bad customer service to every employee he passes.