If you work or have worked in retail where you had to clean glass display cases and counters, you can relate to this! We used to leave glass cleaner bottles everywhere at The Big Fancy -- standing next to $2,000 designer handbags. Usually the cause for leaving the spray bottles behind was an eruption of retail hell...the phone would ring or a customer would pull us away into some kind of exhausting shopping dilemma that would go on for half an hour.
In this case, the bottle probably fell off the counter, or was knocked over by a custy. After taking the pic, I picked the bottle up and handed it to the girl working behind the counter. We had a good chuckle.
Most of the working in this organic market meat department is pretty normal. But, like in any form of customer service, it's the few... the annoying... and the downright "sofa king we Todd Ed" people that can just make a person want to fly off to the mars. Okay, maybe I am exaggerating -- hahah, no.
The first story starts off simple enough. There are a few people waiting for help the counter, so I decide to help a few before rushing off to my break. So, I pick out two steaks. The lady doesn't like them, and picks out two for herself. Then, she gets upset because they were not 10oz each.
So, the cutters are cool about it, and say they will cut her any to size... but no. The lady gets so upset that the steaks weren't the correct size first go around she threatens to call Fox News. Really... really... Our manager could not get the lady to shut up. I do not know what they did not because I had to excuse myself for that break.
Here comes the second story! So once again, I avoid going straight to my break in favor of helping the counter. (I swear, never again...)
So, our counter is at an angle... in a way where if someone points at the glass, you cannot really see what they are pointing at. You just see the black counter top. (Or maybe this is a tall person issue) But the thing is, no one I have dealt with in the past has had an issue with telling me which cut they are looking at, what number, etc...
Not this fucking old couple! So they approach and the old man asks for a certain cut. I ask him which one is pointing to, because of the explanation above. He calls me blind for not seeing anything but the black bar... and he and his fucking cunt of a wife walk away.
When he walks back to the counter, a second time, I pretty much avoid him like the plague. I mean, I am not going to get into a confrontation with someone because they cannot tell me which fucking cut they are looking at.
He called back later to complain. But, since a lot of other workers in the department understand what happened, I did not get in trouble. Still really annoying to be called blind by some fucking bitter old man and getting no help from his cunt of a wife.
Ugggggh, wake me up when the holiday's are over. I already feel like drowning myself in a bottle of Vodka.
This is from a couple years ago when I was still working at Hellmart. This is a college town, so the bulk of the customers are often the fresh faced kid just out of high school.
I was in the deli, and had worked a couple of past Thanksgivings since we tried to do a rotating holiday schedule. In the past it has been one of the slowest, mind numbing days imaginable for a deli slave. We're talking two customers for an entire eight hour shift one time. I thought this one would be no different.
The day was mostly calm, but had a steady flow of customers. They all seemed to be shopping for Thanksgiving dinner, on Thanksgiving day. I was asked for help finding stuffing, gravy mix, pumpkin in a can, and basically every other component of a traditional holiday meal. The weirdest part was I don't recall any item being asked for more than once. Every person seems to have forgotten a distinct part of dinner.
My favorite though, was one young man who came up to the deli case while I was stocking it. We have full chubbs on display in the case to show which meats we have. I was putting fresh chubbs in when this customer starts eyeing the case in a confused way.
I asked if he needed help, and he shook his head, looking even more bewildered. He then started to open the case to take out a chub of turkey breast, asking at the same time if the full thing was only $5 something. I explained to him that no, it was the per pound price, and he looked at me with his head cocked like a puppy. So I proceeded to explain to him that the cost was per pound and we could slice it however he wanted. This seemed to confuse him more.
This is when realization hit me. "Are you looking for a turkey to have for Thanksgiving dinner?"
The poor kid started nodding excitedly. I took him over to the actual meat department and showed him the turkeys and turkey breasts. He looks much less panicked and confused when I left.
Have the feeling this was the first time he was trying to manage a holiday dinner and just remembered his parents had turkey on the table. Hope he managed to cook something without injuring himself in the process.
I was grocery shopping with Momzilla the other day because I was visiting for a few days. I was at the deli counter being helped, another couple was being helped.
Only two deli dudes were on at the time. I was joking and chatting back and forth with my deli dude as well as the couple with their deli dude.
All of the sudden I hear this woman scream like a hyena, "Excuse me!" over and over and over.
Both bad ass deli dudes look at her and say, "Ma'am, we are with other customers. You need to wait your turn."
Apparently that answer was unsatisfactory because, she screamed, "I need gruyere! I want to know if you have it!"
Bad ass deli dude helping me looked at her and said, "You're just going to have to check the cheese case."
He looked back at me and we shared a hearty laugh and an eye roll.
Really? A cheese emergency at 2pm on a Friday? Who the fuck died and made you Grace Kelly?
Emergencies consist of: medicine, tampons, diapers, and baby food.
From Reddit: Sandwich board wisdom
This story was originally posted on: August 26, 2010
So I finally found my nickname after a recent trip up to Colorado - Buck Bait. Long story. You know how I said customers like to invent what's on the menu...? This actually takes it to a whole new level.
Hellbelly's is located in a a high end shopping area full of your usual soccer moms, shrieking hellspawn, teenagers with more cash than me, and plenty of high end cars. Typical suburbia.
Last week I was working at Hellbelly's, finishing up my shift. My GM was in the middle of interviewing someone for a job and I was the only person on the line - coworker was doing god knows what somewhere else. It's cool, I had 15 minutes left anyways and we were dead. It's only 2 in the afternoon.
Then SHE walks in.
She looks like one of those 40 year old divorcees just rolling in the dough. She's dressed like she's 20, super tan, lots of make up, but it looks like she's been in the lake - her hair was icky. I know what that lake does to hair. Otherwise very much a cougar.
Let me backtrack a bit. Hellbelly's has 3 stations that customers are supposed to go to, IN ORDER. 1, where you order food, 2 is where you get the toppings for your sandwich or salad, 3 is where you pay.
She approaches station 3.
Her: Uhh...uh..I want a pastrami sandwich.
SOB. We do not have pastrami sandwiches. Also, I now know I need to send her to station 1 to order, also where she can READ THE GIANT MENU THAT'S PLASTERED ON THE WALL.
Me: I'm sorry I don't actually have pastrami, if you'd just head on down this way I can get your order and you can see the menu
Her: What? No pastrami? But why? Carolanne2 108
Me: er...We just don't..?
Then I noticed her swaying in place. Her eyelids were a little droopy and slanted. Hmm..strange.
Her: But why? How can you not have..pas..pastrami sandwiches?!
Me: I'm sorry ma'am if you'd just head on down this way I can show you what we do have...
Her: No...no..um..what's that thing..thing that's like..it's like pastrami but it's not pastrami...
Corned beef. I knew exactly what she was talking about. I decided to see how long it'd take her to figure that one out. Plus I wanted a better read on her body language. I started to get the feeling that maybe she was on something....Every time I told her no, it was like a scene from the exorcist where the girl's head spins. Except..drunk head spinning.
Her: CORNED BEEF. I want a corned beef sandwich.
Me: Sorry we don't have that either.
Her: WHAT?! But why? How can you not have corned beef?!
'Cause we're in the soooooouth bitch, you're gonna have to go find what's a "specialty deli" if you want your New York Deli treats. Also a line is starting to form at station 1. Shit. Coworker must be in the back jerking off or something. I watched her do the little exorcist drunk head spin again.
Me: Er...it's never been on the menu
Her: But whhhhhhhhy?! WHY DON'T YOU HAVE CORNED. BEE...BEEF!
Her: No no. That's ok...I'll take a turkey and ham with cheddar cheese.
You know I should of just told her we have cheddar cheese. We don't. We have American cheese. But most people can't tell the difference between the two. But I was starting to get annoyed. Bitch was DRUNK and starting to get testy.
Me: I'm sorry we don't have cheddar cheese either. New Freddy 024z
Drunkie: WHY ... whhhhhhhhhhhhyyyyyy.....yy... DON'T YOU HAVE ANYTHING THAT I WANT?!
Me: Head down this way and I'll SHOW YOU.
Anywho. So we get down to station 1, where there's a line, and she just shoves this lady and her 12 year old out of the way. Lady made a face, I gave her my best "I'm sorry" face and she just nodded.
My coworker walks by and I grab the little twat by the collar, and hissed at him to go find the bossman and to call security ASAP.
Drunkie decides she wants some chips. She takes the chips and opens them up, shoves them in her mouth and about half of them fall out of her mouth. She doesn't care anymore. She's falling over and clinging to the counter, then she drops her bag of chips behind the oven.
Then my savior arrives - one of my managers magically appears. She's confused and was like "What is it?"
"That woman is O. BLIT.ER.ATED."
"It's 2 o clock..?"
"Apparently she's living the lifestyle of it's 5 o'clock somewhere."
So manager picks up the bag of chips like it's a piece of road kill and asks drunkie if she's done with it. Drunkie isn't speaking English anymore. She grunts and snatches the chips back up. The lady behind her, with the 12 year old, is getting pissed off and goes "YOU'RE A DISGRACE AND DISGUSTING."
Manager looks at me and goes "I'm gonna go get the GM now..."
So she's gone, and I'm ALONE AGAIN with a line and drunkie. Drunkie doesn't even care that she got called a disgrace. Drunkie gets her toppings done, and I'm running back and forth. GM comes out and asks me what's wrong - wth. Why did no one get the memo that I'm dealing with a testy drunk and a pissed off line?! Well. Except for one girl. She works 2 stores down and was laughing her ass off.
GM asks if he should call the cops, I looked at drunkie, and for a brief moment, saw myself - myself, that is, as a college student, on a Saturday night after the bars, and wanting some sweet sweet Jimmy John's to nom down on.
The difference being that my wonderful boyfriend is usually there babysitting my drunk ass and monitoring my behavior - she had no one to help her along except for me, and I'm usually custys worst nightmare. That chilled me out quite a bit. Jason 013
No. Do not call the cops yet.
She's drunk and she needs to eat something. Let her eat first.
This whole process of getting her through 2 stations has taken 20 minutes when usually I have people out the door in 5. She gets down to the cash register, pays...I swipe her card, she swipes some cookies.
Me: did you want to add some cookies?
Drunk almost falls again, and says no. Drunk can't find the soda fountain, I take her to it. She gets her soda, then comes back and hangs on the cash register. She tries to swipe the cookies again.
Me: ma'am you didn't pay for those cookies.
She grunts and gives me her card. Manager asks if she has a ride, she nods.
THEN the security guards show up. Thanks guys for responding so quickly. /sarcasm
So thankfully the guards take her outside, sit her down, and watch her eat. She's wearing a short dress and er..not sitting very lady like. She also forgot her panties. And the security guards are like 25..so of course they don't tell her. Assholes. She finishes up her food and says she's going to go pick up her son.
Wait. WHAT?! You're going to go pick up your SON??! Turns out she was driving. Security told her she had to stay or else they WOULD call the cops. She got testy with them but eventually realized she wasn't going anywhere.
I got fed up with the whole thing and clocked out. GM was back to interviewing the poor SOB who had to witness this on his first interview.
Turns out the Mexican restaurant kicked her out for being too drunk - without making sure she had a ride, and she went to us for food. Lady found a ride for her son and sobered up with the security guys. I went home and ironically had a beer. Then stopped after 1 'cause I realized I was drinking because of a drunk.
And guess what...
That kid we were interviewing the day drunk lady was in?
Well he didn't get scared off. He actually got hired. He's my latest trainee.
I have new found respect for the guys at Jimmy John's - or places that deal with drunks on a regular basis - but a 2 pm drunk definitely threw me for a curveball.
On my next shift, my current trainee asked me about it, rolled her eyes, and goes "Buck Bait, WHY DO YOU GET SO LUCKY AND GET ALL THE CRAZIES?! I NEVER GET TO SEE ANYTHING AROUND HERE!"
I used to work in a little corner deli back in the day. Mostly pretty good work, despite the 6am startup. Hated getting up at 5am, all summer, and walking waaaaay down the street to work.
Plus my mom bitching "Why don't you go out with your friends, don't you HAVE friends?"
Yeah, I do and I also get up at 5am, so I go to bed by 11! Sheesh.
The work was OK, busy breakfast, then some lunch/appy, then home by 4:30. Cool coworkers, money off the books, could eat whatever we wanted (within reason), few kooks. No prob. Plus I didn't have to work with the creepy owner, who wore the same clothes EVERY day and was rumored to be a "fan" of teenage boys, so not going there ...
My big peeve was the liverwurst, still can't look at it to this day. That shit would mess up a slicer something fierce, then if you forgot and put something else on before cleaning it, crap, there's even more mess.
I would see him crossing the street towards us and suddenly have to use the restroom ...
Overall a decent summer gig, but you know you've worked there too long when you have nightmares about giant muenster cheeses invading from outer space, flying through the sky and shooting lasers at you!
Quitting time ...