Reddit: Everything is WHAT?
Reddit: Seems legit.
Well, I've completely stopped giving an ounce of a fuck about this job.
First, I went to work today and picked up my pay stub. I wait until I get to the cashes to open it and Awesome!Coworker says "Have you opened it yet? You'll be fucking pissed."
Oh good. That sounds like fun. I open my pay stub, only to see that I didn't get paid for ANY rapid credits. (I've actually gotten a lot better at getting them, so I've been getting at least 2 per day, and they pay us $5 for each one.)
Awesome!Coworker then tells me that nobody got paid for the ones they got, and our manager has no clue if we ever will or when we will.
Second shit show. We have a holiday in Ontario known as Family Day. It's a day off to spend with your family, which sounds like a pretty decent idea. I figured everyone at our store had it off because the mall is closed. Nope, we're staying open. We're the only fucking store in the mall that's staying open.
Then my manager comes down and tells me that I'm working it because only people with kids are entitled to that holiday, which is complete fucking bullshit. I right out said "Oh right, because nobody else has family that they might want to spend time with. Cool."
Third shit show! I can no longer fucking stand listening to people's life stories. I don't fucking care. I don't fucking care that your sister who lives in Sunnyvale, Nova Scotia has a tumour. I don't care what your opinion of Tears is, AND I REALLY don't care what you have to say about the fucking weather. Fuck off.
Keep in mind, I'm still very polite, but I'm nearly done. I had a line up tonight, and I asked the woman who was at my counter if her purchase was going on a Tears card and she says, "NO AND DO YOU WANT TO HEAR WHY I NO LONGER HAVE A TEARS CARD!?"
I said "No, thank you," and told her the total. I'm sorry, I said it politely, but I and the customers behind you don't have the fucking time to listen to your bullshit story.
Fourth shit show, and the last for the day. This job honestly has the worst and rudest customers ever. I haven't had to deal with this many cunts at any other job I've ever had, and I'm sure you guys remember the stories about my last job.
I had a guy bring up a pair of shoes and before I could even greet him, he shouts "THESE ARE ON SALE. I JUST ASKED."
Ok, lardass, calm down. The shoes he grabbed were a specific brand that almost never go on sale, and when I scanned them, they came up regular price. I told him, "They're coming up regular price, but I'll call and check."
He fucking loses his shit. "UHM. NO. THOSE ARE ON SALE. YOU BETTER FUCKING CHECK."
The second you swear at me, I'm done. I looked at him and said, "That's what I just said I was doing."
My friend was working in shoes, so she comes down, takes one look at them and says, "No, those are regular price."
The guy goes on a huge rant about how he just asked some redhead in shoes, and they said that they were on fucking sale, and this was fucking bullshit and blah blah blah.
My friend told him, "Well, I've been the only one in shoes for the past two hours and the only redhead working right now is the cashier that you just yelled at. Have a good night."
She walks away, and the guy keeps bitching at me and kept screaming that this happens every time he comes in here, so I just looked at him and said, "They aren't on sale, do you still want them?" He didn't respond and kept yelling so I said "No? Ok, goodbye." And promptly ignored him until he walked away.
For those of you that don't know, at Soul's we have a recurring promotion known as Soul's cash. Basically, for every $50 you spend (before taxes and after any discounts/coupons) you get $10 in Soul's cash (it's basically free money, there's a barcode on the back that will take whatever the amount of Soul's cash you have off your purchase).
HOWEVER, if you return anything bought with your Sou'ls cash, you don't get the full amount of your Soul's cash. Let me repeat that, you DO NOT get the full amount of your Soul's cash back, because... you know, you're returning shit. It's not like we do this to punish people. That's just the way it works, once the return is processed, the system (as in the system set up by corporate) automatically withholds a bit of your Soul's cash.
So, with that in mind, a woman comes in last night and is making a return. My coworker (who I'll just call S for lack of not having a better nickname for her), is patiently explaning to this "woman" why she's not getting the full $10 in Soul's cash back. She explains this to Bitchy McBitchalot over and over and over and over again.
Bitchy keeps complaining that she should get the full $10 in Soul's cash back because she's making a return (just for the record I should state I've heard CS explain this to other customers, and none of them have ever complained). S even turns the register screen around to show her that it's automatic.
S: Look, it's automatic. I can't override it. I can't make the register give you the full ten dollars back.
Bitchy: But you (I think she meant the store in general, not S directly, but you know crustys, they'll blame whoever is in front of them, regardless if dealt with them before or not) gave me the $10 in Soul's cash! I used it to buy these, now I'm returning them. I should get my Soul's cash back!
S: I'm trying to help you here --
Bitchy: NO YOU'RE NOT TRYING TO HELP ME! I JUST WANT MY MONEY BACK!
S: Ma'am, I'm trying to tell you, there is nothing I can do, it's store policy. I'm sorry, but that's just how it works. I'm not sure how else I can explain it to you.
Bitchy (finally giving up after ten minutes): Fine, just give me my money back.
The kicker? She was arguing over a TWO DOLLAR DIFFERENCE! The items she bought were on clearance. So she was only getting four dollars back instead of six. The next person in line looked at S and said "I'm sorry you had to deal with that."
And apparently that wasn't the only one. Another customer earlier in the day got into an argument with Perky over the same thing. She made a return and wanted to know why she wasn't getting her full $30 in Soul's cash back. When Perky explained it to her the crusty told her "No, you're wrong."
Yes, the crusty was telling the fucking store manager that she didn't know the policy for the store she's worked at for 17 years.
Makes me glad I'm working price changes for the next two days. I don't think I could deal with these idiot crusties right now.
-Son of Thrognar (formerly NC Tony)
So, in Photo, our passport pictures have to follow government standards, and priced as such. We've had people try to cheat the system by submitting pictures via Internet (to get them at roughly 40 cents a print instead of $12), but they end up unusable. We do get coupons once in awhile to take $2 off passport pics.
Rat: I need a passport picture
Me: Okay. (I take the photo, and submit the order via kiosk)
Rat: (when the submission was almost done) Wait I need 6 pictures.
Me: All right, it's not too late.
Rat: Wait why is it almost $40? I came here last month and got them for $5 each!
I wound up calling a manager, and Granbull (awesome lady) diffused the situation. For the record, I had been at this store for six months, and it was always $12. The Rat wound up stating that he was going to Hellmart.
Good luck, their machines are often broken.
With hopes that my favorite kitties get adopted,
At my brand spankin' new job today I've had a couple people start to annoy me. The customers are 90% better than the last store I worked at but of course I got this crabby lady who wanted to redeem a coupon.
I said, "Ma'am, the back says 'Not valid at OUTLETS.'"
She said... "Oh well that's just stupid. WHY WOULD THEY EVEN SEND IT TO ME THEN?"
I was like, "Ummm because there are NON outlet stores?"
She's all like, "Well I'm going to just have to CALL someone about this one..."
Lol. Go ahead, bitch.
I was going to post about this raving cunt of a crusty I had yesterday, but instead I came home from work last night and immediately started making out with a mister Jack Daniels.
Aaand now we're here.
We had coupons circulating that expired on December 24th. I've had a few people pitch a shitfit over them, but nothing like this cunt.
A woman came up to my cash with her teenage daughter with a clearance pair of shoes (They came to only $11.30 with tax.) I told her the total and then she said "Oh! I have a coupon!"
I knew this was going to be shitty anyways because in order to use ANY of our coupons, you have to spend $25 BEFORE tax.
She pulled out one of the $10 ones that expired on the 24th.
Me: "Sorry, this expired on the 24th."
Woman: "WHAT!? WHERE DOES IT SAY THAT!"
Me: -Points to the expiry date that's right on the front of the coupon- "Right there, ma'am."
Woman: "WELL, THAT'S JUST RIDICULOUS. I HAD SURGERY ON THE 24TH. I WAS IN THE HOSPITAL, SO YOU HAVE TO HONOUR THIS COUPON."
Me: "Sorry, our computers won't even take them anymore. There's nothing I can do. Plus, when they were relevant, you had to spend over $25 to use them."
Woman: "NO, IT DOESN'T SAY THAT ANYWHERE. I'D LIKE TO USE THIS COUPON RIGHT NOW. OTHERWISE I'M CALLING CORPORATE! YOU CAN CALL THE HOSPITAL IF YOU WANT! THEY'LL TELL YOU THAT I WAS IN SURGERY! GO AHEAD! DO IT!"
Woman's Teenage Daughter: "Mom, it's like.. eleven dollars. Those shoes are regularly $85! Just get them."
Me: -Aggravated- "Were you at the hospital in town for your surgery on Christmas Eve?"
Woman: "YES! CALL THEM! THEY'LL TELL YOU!"
Me: "Was in an emergency surgery?"
Woman: "NO! WHY DO YOU CARE! YOU JUST DON'T WANT TO GIVE ME THAT COUPON BECAUSE I WAS IN THE HOSPITAL!"
Me: "Well, ma'am, my boyfriend is an EPO at the hospital (true story), and they didn't have ANY surgeries scheduled for that day, unless it was an emergency (also, true story).
Woman's Teenage Daughter: "Way to go, mom. Let's just go. Honestly."
Woman: "... LOOK, JUST LET ME USE THE COUPON! I WAS IN THE HOSPITAL AND COULDN'T USE IT."
Me: "Plus, those coupons were good from August until December 24th. There was more than enough time. If you want to speak to a manager, I can send you to catalog. But they'll tell you the same thing."
Woman's Teenage Daughter (to me): "I'm really sorry." (To her mom) "Let's just go! This is embarrassing."
Woman: "Fine! -Throws coupon at me and leaves-
Coworker: "... You are literally a magnet for crazy people."
(Note; I said all of that mostly deadpan. I wasn't rude. However, I really don't care anymore. I'm nice to every customer, and 95% of them end up screaming/swearing at me. I'm just done.)