When I was a lowly tech in the world of ..... I was annoyed by customers that felt the need to just be stupid about everything. From, 'you sold me a computer with a virus in it,' or 'I thought Office came installed for free.'
This tale happens towards the end of the day about a year ago from today. I was at my register just trying to sell warranties and getting through the line as always. This guy comes up and tells me that he wants to buy something and puts his stuff on the table in front of me. No problem.
I then start scanning the stuff and he has a complaint that everything is coming out too expensive and that we should give him a discount because he's religious and his God would supposedly pay us back with more rewards than what we give him.
Sure. I tell him no and he calls for my manager.
Manager shows up and this is what ensues.
Manager: "What can I do for you today?"
Dumb Customer: "Your associate doesn't want to give me a discount."
M: "And why would that be? What reason would he have to give you a discount?"
Guy tells my manager that I am a hateful person for not wanting to give him a discount and that I am disrespecting his religion by not complying with what he wants.
M: "You do realize that we are not discriminating but rather, we can't just give out a discount for any little reason, we are a business and we do have to pay bills as does everyone else here."
DC: "So you hate God? Is that it? How am I suppose to pay for all this?"
It's good to keep in mind that he was buying things that he didn't need so I don't know where he was going with all this.
M: "You could always apply for a <Store> credit card."
M: "Well sir, you are not going to get a discount, but if you...."
DC: "Credit cards......are evil."
M: ".......well sir that is just your opinion, I've used cre......"
DC: [raising voice] "CREDIT Cards......ARE......Evil!"
Me: "Sir, it's best not to raise your voice, as we are a family friendly company and we will ask you to leave."
DC: [Almost yelling] "CREDIT CARDS ARE EVIL. YOU ONLY WANT ME TO COMMIT SIN! WELL I'M NOT BUYING IT. WHERE IS MY DISCOUNT OR MAY THE LORD HAVE MERCY ON YOUR STORE."
M: "Sir, there is no other option. You can pay with Debit, Credit, or cash, but you will not get a discount and you will leave the store after this transaction is over since I am going to be nice and let you at least have that."
The guy ended up paying with debit and left. Not before telling my GM that we are bad employees, and all that jazz. To which he replies that he doesn't care. If he was going to be yelling in the store as he heard most of it over the radio (I was accidentally pressing the button when I was leaning over the counter.)
He gave me a pass for it, but still got on me about the radio thing since that was annoying. Fair enough.
Funny thing though, about a year later, the guy shows up in a shopping mall center that I just so happen to be at the same time. I recall who he was and I realized that he didn't recognize me. I no longer work in that store so what do I care at this point?
I saw him paying with an American Express. I stood up to him and told him, while staring him dead in the eye, "CREDIT CARDS, ARE EVIL" and walked away. The guy was confused but it felt so nice to be able to tell him off after so long.