For reference, I work at a bargain outlet, a big warehouse where our merchandise is on the floor wherever it can fit. Also Me = me. Customer = C
One day I was given the job to move the pallets of grills to the receiving area because the season was ending and our district manager complained that the area they were placed in made it too cramped to shop.
So I go to the back, retrieve a pallet jack and pull it up to the front where the grills are but I noticed I couldn't put the jack in the pallet because a (for lack of better words) very large woman was browsing the clothes racks next to the grills, and her cart full of items was parked right in front of the pallets. (They were stationed in a way that I could only pull them out one by one, starting with the one she was blocking)
I think I'm a nice person, cynical yes but I never reveal that to the customers. So I ask the woman in a soft voice
Me: "I hate to ask but can you move your cart please? I just need to get the grills :-)"
She looks at me and in a sickeningly sweet voice she says:
C: "Actually young man, the correct way to start your question is with "Excuse me Miss", and then you need to add "please" at the end of the sentence, so why don't you try that?"
The woman couldn't have been any older than 30 and I was actually left starring at her in disbelief for a moment, genuinely shocked at her response, and with a hint of annoyance in the back of my throat I utter out
Me: "..Excuse me Miss, can you move your cart, please?"
She doesn't notice my frustration and proceeds to move it and then explains to me that she's a third grade teacher and she's on a mission to teach the world manners but that only annoyed me more. I'm a grown man with my own house, I pride myself on getting work done efficiently and with having good customer service, so for her to say this just pissed me off for a good hour after she left.
I guess Dolores Umbridge just wanted to pay me a visit that day. It's one of the few retail stories actually burned into my memory.