From WombatBeans, Tales From Retail:
Our corporate office LOVES to torment us with weird sales. Things like "buy a bag of cat food get a can free" but no one ever reads the whole tag they see buy one get one free and go nuts. So currently we have this sale going that if you buy a big bag of x brand food you get a bag of x brand treats for free. It's actually pretty clearly labeled but does that prevent people from misreading and getting mad? No, of course not. We have had plenty of people bring up 20+ bags of treats assuming they're BOGO only to get mad, huff, puff, yell, and then only buy 1 bag or leave altogether.
Few days ago I'm on register covering a break lady comes up and has 6 big bags of x brand food. C-Customer, Me is me.
C- Is there a limit? I couldn't find anything stating a limit.
Me- Sorry? A limit on what?
C- The BOGO for this food!
Now I've properly looked at her cart, oh boy here we go...
Me- Oh! The sale is actually if you buy the bag of food you get the treats for free.
C- WELL THE SIGN SHOULD HAVE SAID THAT! THIS IS VERY MISLEADING!! YOU NEED TO MAKE SIGNS THAT ARE CLEARER!!
Me- Okay...sorry. (there's no point explaining that I don't make the signs or tags and that if you read the whole thing it's all very clear and easy to comprehend).
C- Well I only want 2 of these bags then. You people really need to get better signs, this is false advertising.
She paid, stormed out, and I put back the 4 giant bags of food, ready for the next person to get pissed at me.