Eh, sometimes a responsive parent can be worse.
This lady came in to our store a while ago to pay for her smokes and her gas, when we hear a loud THUD at one of the large windows leading outside. Her child - about 8 or 9 - had run after mom for some reason and smacked into the window.
Keep in mind, though, it's covered in decorations, so not MY fault. A lady brings the SOBBING child into the store and takes her to her mom and said, "Mom, she hurt herself bad."
What does mom do? SHE HAULS OFF AND SMACKS THAT SOBBING CHILD ACROSS THE FACE FOR NOT OBEYING HER!
Now, I understand that, YES the child disobeyed an order and should be punished for it. NO the child does not need to be SLAPPED ACROSS THE FACE WHILE SHE'S ALREADY SOBBING HER HEAD OFF AFTER GETTING HURT!
So, when I see unresponsive parents with their kids, I remember that day I told her to get the fuck out of the store and decide it could be worse.
Some friends of mine told me the story of a very cool gas station employee, who helped them out when their 3 year old threw up in his car seat on the last leg of a long car ride.
She found a towel and a clean washrag for the mother to clean up the kid, and then let the father into a back room to use the janitorial hose and supplies to clean up the car seat.
They were very thankful, and have decided to make sure to stop at that gas station in the future when they make the trip again.
I have a story AS an overwhelmed newbie.
I'd worked at the same exact store in high school, four years previous. Because I was a returning cashier, and a fast learner, my boss decided to leave just me and his ten-year-old son alone at the store. This was so he cound run some errands (the son knows how to do just about everything, so this really isn't a big deal). However, it was only my fifth day.
Cut to me accidentally stopping all the gas pumps, while I've got a store full of customers. I sort of went into panic mode, and shouted up the stairs to the kid asking if he knows how to restart the gas pumps. When he didn't I then called my boss to fix it.
Lucky me, he was only a couple of miles away and on his way back in, it was an easy fix (though something that's hard to explain over the phone), and the vast majority of our customers are chill.
The only one that got annoyed was one lady that wanted gas, because she'd prepaid and thought we were trying to rip her off.
RIVERSIDE, Calif. (KABC) --
Riverside police are asking for the public's help to identify suspects who stole hundreds of gallons of gasoline from a local gas station using a fake horse trailer.
Police say the incident happened around 4:45 a.m. on July 22 at the Weis Fuel gas station at 9407 Magnolia Ave.
According to investigators, a newer, white Ford F-150 SuperCrew 4-door, pulling a dark-colored horse trailer, pulled up to the gas station, stopping with the trailer over the tank filling hole.
Authorities say it appears the trailer is equipped with a false floor and interior pumping system that allowed the suspects, possibly a male and female, to steal about 500 gallons of gasoline.
"They're thieves. I don't know how to describe them. I mean, they're driving a truck better than my truck," said gas station owner Fred Sweis.
A witness told police the truck had some sort of alien sticker on the exterior.
Hey guys it's been QUITE awhile since I posted anything other than comments. Mostly just too tired after working and chores to even pick up the computer devices. lol.
So pretty much I've been working at a gas station for 6 months now and in that time I've developed a list of things that you simply SHOULDN'T do at a gas station or to it's people.
This job has been nothing short of interesting and here I thought I'd be bored with how small the place is. Was I ever wrong! I'll tell stories in another post as this is mostly about things that are simply NOT OK to do.
1) When getting gas DO NOT throw your money at us and vanish from the store after you said what pump it's for.
We get it you might need gas asap, but throwing us the cash simply isn't going to make that amount appear in 10 seconds at the pump you want. It takes a moment to set it up so when you do this you're just screwing yourself over as we can take the time we feel we need to set it up, even more so if you just did it to try to cut in line. Do this we'll make you suffer. Not to mention throwing it at us means the amount might get miscounted or you may not get a receipt.
THIS one is bothersome simply because people make up numbers for where their car is OR give a vague "It's the white one" when you ask where they need the gas. This one is simple to do yet the biggest problem for customers to grasp. Either look for the number or know if you are closer to the street, the red building, the far side of the lot or wherever you are parked to get gas. Also, if you go by car color and you tell me "it's the white one" and I see 3 vehicles out on the side you pointed to are also white, don't get mad if I ask if it's a truck or car or wagon or rocketship. Just tell me if it's a car or truck and odds are I'll figure it out. If I ask there's a reason.
3) If you break something tell us
We won't make you pay for it, HOWEVER if you break our gas pump or car wash items please just tell us. You can't fix it, we are trained on how our equipment works not you. So if you break the gas handle or the coin acceptor for the car wash/vacs simply come tell us we got people to fix it and your attempts will only damage it more. We REALLY don't like finding surprises in forms of gas spraying or people demanding refunds.
4) If you wants cigs or beer, bring ID for you and anyone with you
This one really isn't rocket science. If we know you we tend to make up your DOB. However, if you have a new clerk or are new to shopping at that location just bring your ID or you'll be leaving without your smokes until you bring it. Also, we weren't born yesterday, we see you there deciding who will go get the smokes from your lil group. This won't work and we have the right to ask ID because you're on OUR private property. Same applies to beer, we ARE watching you.
5) When buying cigs, be as specific as possible
Saying you want the green box isn't going to get you very far. For the sake of making it easy assume your clerk doesn't smoke and say the BRAND, if you want short or 100 and even what the box might look like or tell them to go left or right. Once a clerk learns the differences they get efficient in helping you. Just be patient, you might get cranky but you won't melt without those smokes at that instant
There's so many times people swipe, punch in the code and walk away simply because they don't want the sales slip. STOP DOING THIS!!! I can't count how many times we've had to dash out the door after you because you input the wrong PIN or simply didn't have the funds for what you bought. Wait the 10 seconds then go.
I guess this is it for now I'm sure more will come up but these are the biggest issues of gas station life it seems. haha.