Another fun story from my time working at a big name blue gas station. This was near the end of my time there. I worked the overnight shift(either midnight to seven AM, or nine PM to seven AM) there, and we have a laundromat that's our responsibility to lock up at midnight, and unlock at about quarter to five, as the owner owned both locations.
This particular morning, there was a man named Bob who came in looking for his smokes and the newspaper. Preface about this man: He's in his late 50s, and THE personification of Dirty Old Man. Had a friend who was 17 and working at a convenience store and he tried to get her to come home with him. He also made every one of my female co-workers uncomfortable when he's around, to the point where if he comes around seven, the woman who works mornings will ask me to stay to "talk about something" while he's in the store. Needless to say, I am not fond of this man, and do my best to serve him swiftly, and get him out as soon as possible.
This particular morning, the paper he was looking for was late. They come in any time from about three AM to as late as six-thirty, and this time he hit about the ten after five mark. Bob came in around four thirty, got his regular smokes and was going to wait on the paper. That's fine, I can make myself busy while making sure he doesn't steal anything so minimize conversation. Fast forward to about ten to five, and I've got to get the laundromat open, just because IT opens at five and people like finding it ready for them, and not having to wait.
Me: Well, it looks like the paper's a little later today. Would you mind coming back later, since I've got to lock up for a moment to open the laundromat?
Bob: No, I'm going to wait around here for the paper.
Me: Well, I need to lock up the store and I can't leave you in here, could you please come back later?
Cue him going into a rant and rave saying things such as "You can't treat customers like that", and "I worked for the city of North York, you aren't worth anything", and "I'm going to get you fired", which were met with at least four other times of me telling him to "please leave" in various ways, and being as polite as possible.
After about five minutes of him raving, I flat out told him to "get out of my store". That worked, and I was able to lock up and open the laundromat, all while he harassed me while I was walking across the parking lot.
Next week, when I saw my boss, he had a note in hand. I was written up for "failing to provide proper customer service". I explained the situation to him and what I said, and what he had said. My boss didn't care, and made me sign the sheet, since I still said "get out of my store" to Bob.