I worked at Golden Arches as my first real job. I was 17. It was one of the most educational experiences I have had being employed.
My very first day, I was told I had to go clean the bathrooms, I walked in the a stench that would knock a grown man on his behind.
I saw feces all over the sinks, all over the walls of the stalls, both toilets were covered in their entirety in the same filth, floors and the entire bathroom. I dont know how someone managed to defecate all over the place, but they did. And I had to clean it all up.
There was not enough bleach in the world to make it feel sanitary to me. Still havent figured that one out...
I had a customer come through the drive thru at five minutes to close and ordered.
When he got to the window, I noticed he had his pants unzipped and was furiously going to town on himself. He had a big grin on his face.
I was reaching out the window to hand him his super sized Dr. Pepper and squeezed the cup, dumping its icy cold contents all over his lap.
He tried to ask for a manager, and I told him to go right on ahead; we had his antics on a security tape and I would be more than happy to call the police.
He drove off in a huff and I never saw him again.
We used to have a guy who would come in the drive thru and order only a cup of water. Then he would complain every single time that we never got the water right; not enough ice, too much ice, whatever.
It wasn't a big deal, just annoying, but this was every single day.
And I think the worst one I ever had was someone spitting through the window at me because they were trying to pay in over $20 in coins.
Our store policy said if it was enough to fit in a coin roll ($2 nickels, $5 in dimes, $10 in quarters, 50 cents in pennies), it had to be in a coin roll.
When I refused to take the funds as is, the man spit in my face and called me horrible names.
I almost lost my job that day because I went she-hulk. I reached through the window and grabbed his shirt and tried to pull him out of his truck. Almost succeeded despite my own weight, his seat belt and leverage being against me. I know that wasn't the best behavior on my part, but it was a reaction to his own behavior.
Generally I could calm people down working in the drive thru if their order was incorrect but that guy made me snap.