Not long ago I was walking past the front end and saw one of our regular customers in lime at the register talking with a customer in front of him. I stopped to say hi to the regular customer (RC) when the customer in front of him hands RC a bottle of honey and laughingly says, "she works here, ask her." I cock my head at my regular, smirk, and ask if he's causing trouble. RC smiles at me, holds up the bottle of honey and says "does this have sugar in it?"
At first I thought he was joking and smiled, looked at the customer RC had been talking to who just smiled back and shook his head slightly. Oh, no, it's not a joke. I try to pull back my smile a little and actually be helpful. Unsure of how not to piss off the customer I actually like, I try to figure out what he meant and said "what do you mean? Are you asking if it has added sugar or something?"
RC: No, does it have sugar?
Me: Well... I mean honey is basically sugar.
RC: No, I have honey free sugar at home.
Me: You do?
RC: Yeah, it's sugar free. I'm trying to find more. Is this one sugar free?
Me: It uh, well it doesn't have any extra sugar added to it. See the ingredient list right here? It's just honey. But honey... it does have sugar in it.
RC: Oh so it has sugar?
Me giving up but also trying really hard not to grin: Yes. It does.
RC: Ok, I don't want it.
I held back my smile just enough to take the honey and walked to the office that I had been heading to. The assistant store manager was in there so I took the bottle of honey and sat it down in front of him and stood back and grinned like an idiot. Assistant store manager looked at it, looked at me, and probably questioned my sanity. I asked him "does this have sugar in it?" He started smiling and asked me if I was serious. I just laughed and went on with my day. Gotta keep a loose hold on what's left of your sanity when you work in retail