So I had this man come up to my till today and had a wine carrier (which carries 6 bottles) anyways. As I started to take them out and scan them one by one. (due to them all being different types of wine a.k.a not the same type)
So as I'm on the third bottle he looks at me and says "What the f*** are you doing that for? I brought them up in the case for a reason, scan one of them and then put it back and the case and give me it you idiot"
I can only assume my face was a dead give away that I was taken aback by his arrogance, as he proceeded in saying "I'm only trying to make your job easier" and somehow I managed not to smack the living s**t out of him right there and then and put on my fakest retail smile ever, while heavily shaking due to anger.
To top it all off, his wife was so quiet and fragile looking while packing and he SMACKED her hand away saying "move, you're too slow" while he shoved her out of the way. She then paid for the whole thing, and gave me a sad smile.
I swear I was never so mad in my entire time of working with customers. In all honesty his way of treating humans in general was despicable but to his WIFE, that's the part I found the most frustrating. Some customers!
I work at a big chain retail store that sells pretty much everything: groceries, household products, medicine, and makeup. I'm the makeup consultant, so I basically just stand in the makeup aisle and talk to people about makeup all day.
I also have my own register so I can ring people up without them having to get on the line, and many people usually jump at this offer because we are known for having long checkout lines. We're also one of those stores where you think, "I can't find anyone in this entire store to help me", so I've received a lot of great feedback from customers who say how nice it is to have someone always in the makeup section to talk to.
This happened a few hours ago. A customer walked into the makeup section and started looking through some of the lipsticks. (M=me, C=customer)
M: Hi! Welcome to (store name), is there anything I can help you find?
M: Okay! Well when you're all set you can let me know and I'll ring you up so you don't have to wait on line.
I go back to dusting off the makeup shelves and after five minutes she seems to have chosen a lipstick she wants, and starts to walk towards me (I was standing near the aisle exit).
M: You all set for checkout?
She walks right past me and then she turns around to face me and looks extremely pissed off.
C: NO! I WILL TELL YOU WHEN I NEED HELP. WHY DO YOU KEEP FOLLOWING ME AROUND?
I was kind of stunned and I couldn't think of anything to say. She's still looking at me though, so I say the dumbest thing ever:
M: ...I work in this section
Then she glares at me and gets on the long checkout line. The cashiers call for backup and I just continue dusting my makeup shelves. I could have gone and helped them out since I knew there was someone with makeup on the line but she probably would've called the police on me for stalking her.
It would have been so satisfying to skip right past her on the line with another makeup customer, though.
So I work at a healthier grocery store. It was getting later so the weekend rush was dying down. My coworker and I (both cashiers) were talking when this lady walks up with her stuff. She starts putting her stuff on the other side of the register instead of on the belt. Coworker and I look at each other but she only has a couple things so whatever. She's on the phone so I go to put her items in the cart. That's when the crazy happens. CL:for crazy lady
CL (backing up): I am highly allergic to that tea!
Me: I'm sorry?
CL: I am highly allergic to the particles in that tea and when you threw it down you got it in the air! It's for my daughter but I'm highly allergic! I need you to go get another one that you didn't throw! You shouldn't play with people's food!
Me: okay? Which tea is it? (She had two different teas)
CL: I'm having an allergic reaction.
Me to coworker: okay, I'm just gonna take both since she can't answer me.
So I went ahead and put both back and got her new ones. I also handed them to my coworker so he could give them to her. I know allergies are a serious thing, and I probably did let the tea drop the couple of inches to the bottom of the cart. But if you're THAT allergic why are you even buying it?