I used to work at Walmart and I had three people I had regular contact with that were in a higher position and were technically my boss.
I've always said that it was the worst place I've ever worked, because of how thoroughly they want to fuck their employees out of what they work for.
I was hired as a temporary employee that they said I would be able to become a full-time employee once I got past 6 months.
I worked 3rd shift and spent my entire nights stocking the grocery aisles. It was 10-7am minus a half hour for lunch and two paid 15 min breaks, so I got a 8hr schedule.
Half the time after my shift my supervisor would come to me and go, "Hey we don't have any cart guys scheduled to come in soon, mind going out and getting every cart from the parking lot and bring it up to the return?"
Of course I say yes because it's not really a question so much as a, "Do this or do it after an argument."
If you've ever seen those lots they aren't small, and I didn't get to use the little machine that lets you push 50 carts at a time, I had to settle for 10-20 that threatened to ram any cars parked in my way. Doing this took me about an hour to do.
Then once pay time came around my supervisor would come up and say "Hey I noticed you're going to be in overtime soon, I need you to take an extra 30min on your lunch." or "Hey come in an hour later tonight so you don't get overtime."
I had to carpool with my mom since we both worked there and she already came at 9 for work. Half the time they'd tell me just to clock in any way and double my lunch again.
Even when the store was cleared to pay out overtime my Manager was given actual bonuses that he would get for denying overtime to the employees, even around Black Friday and Christmas. We got minimum wage and he was a salary position who came in for an hour at the beginning of 1st shift and another at the end of it.
Then finally, around Christmas they had me scheduled off and I had told my supervisors how glad I was because my brother, sister-in-law and niece were in town and we were going to get dinner and see a movie.
I didn't have my phone and the next day when I came to work I got fussed at for not coming in because they decided they needed me to work last minute. (Even when they stated that during holidays they wouldn't do last minute changes so as not to inconvenience us with our families.)
Oh and once the 6 months were up they laid me off because tax season was coming around and if they kept the temps they would have to pay more. When it was over they offered another temporary position with the "promise" of full time after 6 months.
Back when I first started working at my current job (before I knew all of my regulars by name) I had a woman come in with her young daughter (maybe 6-7) and she was wearing Dorothy's dress straight out of the Wizard of Oz, complete with ruby slippers. This was adorable in it's own right, but by some magical fluke of the shop's Pandora station the song "Somewhere Over the Rainbow" starts playing over the shop's speakers while they are eating lunch.
After they were done eating and came up to the register to pay I for some reason decided that it would be a good idea to comment on how cute the little girl was in her dress. I was sorta wrong... As soon as the words left my mouth the little girl looks me dead in the eye and hisses at me like a pissed off cat!
Obviously, the mother was mortified so she ended up giving me a 50% tip. If getting hissed at was all it took to make those kinds of tips regularly I wish I had some way of encouraging this kind of behavior in more kids.
A combo of Mistaken Identity and Old People Hell for this one.
Mom and I are in Hell Mart, and Mom decides to take a spin through the clothing department. Sometimes we find some decent stuff for good prices in there. Due to mom having a bad back, I'm pushing the cart. I'm wearing a dark red shirt with a dragon on the front, and blue jeans. DARK RED SHIRT! In Blue Box Store! This is the kind of dark red you don't even see in the Bullseye store.
Now we're on a slow meander, mom doing the touchie-feelie-holding up the shirt kind of shopping particular to someone in no great hurry. I'm just kind of half-leaning on the cart, making comments and opinions.
"Where are the bras?"
I don't look around. I pick up a shirt in a color I like, look at the front and put it back. Meh. Nice color, suck ass design.
Loudly, just behind me, "Hey! Where are the bras?!"
I meet mom's eyes with a "Oh fuck me. This can't be serious," look in my eyes. She has been witness to several Mistaken Identities in the past. She covers a snicker.
I turn around and see an old lady behind me. "Try the other side of the clothing department, lady."
I turn away from her.
Old Lady: "Well aren't you going to show me where they are?"
I turn, slowly, back to her.
Me: "Why the hell would I do that? You look like you're fully capable of walking there yourself, and you certainly look smart enough to follow the directions I gave you."
Have you ever watched somebody swell up with anger before? It's like a combination of a puffer fish, and Harry Potter's Aunt Marge. It's kind of fascinating, kind of hypnotic, and in this old lady's case, kind of hilarious AND sad.
I look her right in the eyes and say, "Alternatively, you could ask somebody who actually WORKS here for help."
She freezes, blinks, and actually looks me up and down before saying, "Oh... you don't work here?"
Me: "No. I'm shopping with my mother."
She deflates, then snaps, "Well you're just a rude young woman then!"
Me: "Funny, when you're not being paid to be nice to a stranger who's bothering you, rudeness kind of happens, doesn't it? Next time look for someone in a store uniform. It helps."