From Dessum: My local Walmart doesn't beat around the bush.
Yes folks, those appear to be packages of toilet paper moonlighting as mannequins...
Interestingly, I don't recall ever seeing a mannequin at Walmart, though some may have, like Target.
From amd_kenobi: They've gone too far with these mannequins and their unrealistic body standards.
I worked at a Walmart and this very large lady in a motorized chair stopped me to ask where flea medication was.
I take her over to pets and she asked where we kept the Frontline. I politely said we do not carry Frontline but we have other alternatives. S
he got mad and started yelling at me asking if we had any bigger flea collars.....I said what we have here is what we have.
She said, "How am I supposed to get rid of these fleas!?"
I said, "Take your pet to the vet".
She got furious and said, "Not for my cats you idiot, for me!"
I about died and said, "Well you can put these drops on the back of your neck twice a day," and then turned around and walked away.
She told my manager that I was rude and I got in trouble for not helping her find the proper medication.
From Live Leak: Strange dude flips out at Walmart when he can't pick up his money transfer because the ref number he gives is no good The numbers he stated are not a valid transfer number, they are his bus number.
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Once upon a time, in a fabled land called Hellmart, there was a sad young girl who slaved away doing work for others. She was kind, and the evil people of the land knew this, and their dark souls devoured the kindness, always trying to fill the pits of their hearts. But there were others in the land who were kind and good, and together with the young girl they formed a league called "customer service," and together they stood against the evil souls, and did their best to troll them mercilessly, and rid the land of them once and for all.
This is one of their legends...
I working customer service one day a few weeks ago. Bouncy House Lady (or BHL as we now know her) bustles in, ignores line, loudly announces that she has something to pick up that she bought online. I'm the only one there, so I let her know I'll be right with her and proceed as normal. Get to her minutes later and am rewarded with a deep sigh as I let her know we'll need to move to a new computer (the only one that works with website orders).
As I log in she tells me she ordered a bouncy house online, it's supposed to be here, rattles off her name and order number, stares expectantly.
I smile apologetically, finish login, pull up the right screen, and ask for her order number again. SIIIIGH. She repeats the number, I type it in, pull up the order. Hmm. Order is not under the name she just snapped at me. So I tell her (not really supposed to but I know she won't go away if I don't) that I have a bouncy house on order but it's not under her name.
BHL: "YES, it's under my daughter's name, she's out of town so I'm picking it up."
Me: "Ok ma'am, well to have you pick it up she'll need to add your name to the information on file. It looks like the item is still shipping, though, so we don't actually have it here yet."
She seems ok with that, says she'll call later to see if it showed up yet, and leaves. Let me add that this is not an abnormal transaction when people are trying to get stuff they ordered online. They expect the free shipping to store to also be fast, so they often come in before they actually get a notification that their item has arrived.
BHL called again that night and had me or someone else look up her order to see if it had magically appeared in the past couple hours. Nope.
Next day is Friday. Fridays are always unbelievably busy with check cashing and so on. I see someone standing by the site to Store computer, go to help her. I log in, ask for her name, order number, or the barcode they email customers when a package is ready for pickup.
She rattles off her name and then glares. "I was just here yesterday, don't you REMEMBER me?"
Me: "Ma'am, I'm sorry, it looks like the order is still being shipped, we don't have it here yet. Did they send an email confirming it was ready for pickup?"
BHL: "No, I decided to check because we need it."
So I tell her she's welcome to call and check in a few hours, the truck sometimes comes in late and her order might be with it. She leaves silently. Two or three calls later, (I wrote down her name and order number so I didn't keep asking her for it) it's clear that the bouncy house isn't going to provide any Friday fun.
ONE WEEK LATER.
Friday again. Line is even worse, despite the fact that it's early in the day. Someone is standing at our site to Store counter. Let's just stop here to say that, unless a customer has been extremely friendly to me or they have been a ridiculous pain in my ass, or I have them mentally pegged as someone that's probably stealing, I don't have a great memory for faces at work. I still don't recognize BHL, so far she really hasn't done anything to stand out. Coworker "A" is on the phone trying to help her customer so I finish up and go to help this lady so she doesn't get forgotten. Lucky me.
I get over there and she throws down a printed out email with a barcode on it. I log in and scan it, and pull up the order for a bouncy house with a slow twist of realization that this is probably not going to go well. I inform BHL that the item is in now. And it begins.
BHL: "Well that doesn't do me a whole lot of good. The website said that it would be in by friday, and we needed it on Friday morning because we went out of town and we were taking it with us for my grandkids birthday, but you people said you didn't have it so we didn't have it for the birthday. So I need to pick it up now."
I apologize of course, and then remember that the order isn't in her name. I remind her that the only person who can pick it up right now is her daughter.
BHL: "Well she STILL DOESN'T LIVE HERE so she can't pick it up; that's why she sent me."
Me: "Ok, that's fine, so what I'll need is for her to add your information as an alternate pickup name so you can take it with you."
BHL: "Well just return it then and you can keep it."
At this point I've been gone from the counter long enough that coworker "A" has summoned a supervisor for me, so supervisor "E" is wandering over as BHL growls, "Here, she's on the phone, you can just ask her permission," and thrusts an iPhone into my face.
I quickly explain the situation to "E," pass the phone to her, and then go into the back to make sure the item actually is on the shelf, just in case. It is.
When I come back "E" has explained the situation to the daughter and walked her through how to add her idiot mother, then explained to BHL that it will take a little bit to update with her name but when it does we will have no problem releasing the item to her.
BHL: "Well you people just never make anything easy do you? I guess I'll be back, it's not like I have a choice."
"E" says that the daughter was very understanding about the situation and had no problem updating the order.
A sweet, calm half hour passes before the bouncy house bitch shows back up pushing a half cart of groceries. I know the game now so I pull up the order from the info I still have written down from the previous week, verify that her name has been added, and tell her that there's no problem now. I ask if she still wants to return the item.
BHL: "NO, I want to PICK IT UP. My grandbabies have been waiting for a bouncy house for WEEKS, I'm not going to return it now!"
I just nod like of course, what a smart person she is, and tell her I just need to see her ID. As she pulls it from her wallet she adds that she will be needing me to ring up her groceries.
I freeze. I can do that... but we don't have produce scales. "Ma'am, I'd be happy to do that for you but I unfortunately can't ring up produce so there are some items I wouldn't be able to help with."
She turns her cart around and starts walking away. I call after her that if she wants I can still finish her pickup so she doesn't have to come back to me again, and she yells over her shoulder "Do you see room? Do you really think that will fit in my cart right now?" And keeps walking.
I get back to my regular register and "A" sees my face and tells me when BHL comes back to let her deal with her.
So BHL comes back with a cart that is still half filled with groceries, only in bags now, and "A" walks over to help her. She asks for the order number and BHL gives her the barcode while saying "That girl already checked my item out."
"A" cheerfully replies, "Nope, she put it back because you walked away."
BHL looks shocked, and I lamely try to salvage my dignity by telling her that I didn't want her item (which cost $300 btw) sitting out where anyone could grab it.
She snaps at me "Oh I'm sure that's what it was." She tells "A" to go get the item and "A" tells her she has to see a photo ID first.
Finally the item is there and BHL pulls it on top of her cart as she bitches at "A" that she can't believe how difficult Hellmart makes everything, and we won't be seeing her again.
"A" replies, "We understand, it won't hurt our feelings!" and walks away without another word.
As BHL starts to leave, I'm helping someone else but I still loudly tell her, "Thanks so much for coming on, have a great day!"
And before the poison in her glare can even hit me, "A" says from behind me, "Oh she won't, but don't worry, she says we won't ever see her again!"