One night at the hotel, this customer calls down wanting to know about local food.
I rattle off the ten restaurants within a five mile radius, including ones that deliver.
This guy wanted me to go out and get him food because he didn't want to tip a driver or go outside.
When I explained that I could not leave the hotel property, as I was the only one working, he proceeded to call me some very derogatory names. When I didn't budge, he offered me $20 to go do it.
When i again refused he screamed into the phone that he would have my job for such poor customer service.
I said I would be more than happy to give him our managers card but that was the only thing I would personally deliver to him.
Twenty minutes later I saw a pizza guy walk through the lobby headed for his room.