I realize this is kind of long, but it's been a very GRRRR
ordeal for me. GRR as in, tiring and stressful on all parties.
So with the holidays approaching (face it, they are), Tank realized he needs to
hire more people to help with the extra coverage that people are requesting
from us. A few malls have a contract with us to provide mall security, as well
as some banks and then your normal rich people who want to feel safe while
throwing their annual Christmas blowout party. (I don't really know all the
people or businesses that we help with, I just answer the phones, set up
appointments, and greet the clients who come in.) So we basically need to hire
a little mini army to join the ranks of our already little mini army.
I posted on all the job boards, craigslist, and even some local newspaper ads
about the job. Come in to find my email full of 50 (FIFTY) applications. And
this was only day one. Alrightie then...Tank had me pulling the applications
that met the basic requirements. He gave me a list of the basic requirements, I
read the applications, either clicked save or delete. Out of the 50
applications, I deleted 20. (Seriously?! READ the requirements!! They are there
for a reason!) So, I'm down to 30.
Tank has one of those assessments/questionnaires that people have to fill out.
(He made his own website and his own application/assestemnt. - Pretty
impressive!) For some reason I was getting alllllll of them, even the
ones that scored below the percentage that we wanted. So Tank had me finding
the ones that were scored the highest. (Most of the questions were all common
sense, like "If someone were to come into the store and grab X item off
the shelf, what would you do?" and the answers would have two decent
answers [one being more decent than the other] and two horribly stupid
answers.) Decided to give all the apps that scored above 50% to Tank and just
save the others, for the just in case moments. So, he got 20 applications.
Didn't think he was going to pick all of them, but he did...and I had to call
20 people to set up interviews with!
Luckily I only had to leave messages for 5 people, the other 15 answered. I
suck horribly at leaving messages..."Oh...uh...hi...this is
Karebear...from...uh" *crap what's the company name again?!*
"[Company.]" I get so tongue tied talking to thin air.
Anyways, finally got all 20 set up for an interview in a 3 day time period.
Now, hiring takes a stupidly long process here. Tank wants to make sure he is
getting the best of the best of the best. Though, who can blame him? It's a
security job. Need to be...securityily...(Inventing new words here.)
Here's our process: (Note: I realize I say you here, it got much
easier to just say you rather than the interviewee over and over.)
First Interview With Papa/What he looks for:
Before you are even set to the office for the actual interview, I was told
to take notes. Tank wanted me to make sure that you are polite to me and Dolly
(other office lady) or if you are a dickwad to us, but a peach to them. I was
told to see how you are waiting, such as if you are sitting there patiently or
looking impatient. Not really sure why Tank wanted this info, but if bossman
wants it, bossman gets it. (I also offer you a beverage, usually coffee, tea or
water. If you say yes please or no thank you, I take note you are polite, and
sorta semi like you.) Then you get to deal with Papa, and here are some
of the things HE pays attention to:
What time you arrive for your interview. If you arrive 10-20
minutes before your scheduled interview, he loves you. If you arrive on time or
5 minutes before, he believes you'll be at work on time most of the time. If
you arrive after scheduled interview, without a logical explanation (IE: car
accident, car troubles, death of family member), you'll most likely not get
hired. (If you call beforehand saying you're late because of traffic or are
lost, he'll consider you again - just tell you to leave earlier or buy a map.)
Judges you on your handshake. He won't offer his hand, but
likes it when interviewee does. You get kudo Papa points. Also likes stronger
handshakes, but won't reallllllly judge on strength of it. (He's a weird old
man, I guess.)
How you are dressed. He says the better you look for your
interview, the more you want the job. If you come in looking like a bum that
slept on a sidewalk the night prior, you most likely will not get hired. (He
understands that times are tough and money is tight for folks, but again, he
knows Tank wants the best of the best of the best. Surely isn't going to risk
his job - like he'd really get fired...not)
Second Interview with Tank and Papa
It's usually following right after the first interview, unless Tank is in a
meeting or out of the office. Then you are scheduled for the next available
day. I don't really know what goes on here, just that you have to really wow
Tank. He trusts Papa's judgement, but there have been times when Tank hasn't
liked one of Papa's suggestions. One of Tank's favorite questions though is,
"If someone were to come up to my girlfriend and try to mug her or
something, what would you do?" One guy told Tank, "I'd beat the ever
living shit out of him for messing with a lady, then call you to see if you
wanted to beat the ever living shit out of him for messing with your
girlfriend." Even though Tank advised against doing just that, he still
hired the guy. (He changes the question up sometimes, from mugging to
kidnapping...when I asked, he said it's one of his biggest fears. Waiting for
the day he hires me a personal bodyguard for the times he isn't present.)
Paperwork - sooooo much paperwork!!
If you are deemed awesome enough, you get to go through the paperwork
process. You get to sit at the end of my desk and fill out so much paperwork,
asking for so much info that your eyeballs bleed. We want SSN, birth date,
driver's license number, plate numbers, PERC card (I think it's call that)
info, proof of residence, proof of birth, proof of HS/College/whatever else
education related, if you got a firearms card (in my state you can't have a gun
unless you got some special little card), that number, name of your first born.
You get the drift. I sit there twiddling my thumbs going OMG are you done yet?!
in my mind. Unless I got something else to do, but usually...I don't know. (I
finish my work too quick sometimes and the phone doesn't ring a lot...Only so
many times I can reorganize the file cabinets or put label stickers on items
like tape and pens.)
After all that is done I give you a packet to take to a doctor to get a TB
test. Then I give you a little cup to pee in so Tank can do the pee-pee test
right then and there (drug test.) That way you can't use someone else's pee. We
also recommend getting the TB test done ASAP cause you won't be hired until
that is returned. We also have to conduct an extensive background check. We
don't want pedos roaming the halls of the malls where children are present or
ex-bank robbers guarding a bank. (Obviously!) So I send you on your way with a
cheery "We'll call you soon!"
Final interview and more paperwork!!!
After your TB test and background comes back, we (I) call you back in to
talk to Tank again. At this time, he asks if you REALLLLY want this job. If you
say no, we pack you up and out the door (no one has ever said no), if you say
yes you get to fill out more forms for payroll. Once that is all done, I give
you the uniform and set you up for an orientation.I explain that you need to be
present and on time for the orientation, as well in full uniform. If you have
tattoos on your arms, you must wear the long sleeve shirt because visible
tattoos are a no no on the floor. I also give you the information of where you
are to report to after your orientation/training. Schedule will be discussed
during those times.
I'm not involved in orientation or training so I don't really know what is
conducted there. Just that Papa hates doing it so much, that he tries to get
all the new hires in at the same time.
Out of those 20 people, 10 have already been hired. I have complied a list of
things that annoyed me, Tank and Papa during the whole process.
Entering the building like you are like the gift of the
Earth. Had some guy come waltzing in and in a sing-songing voice yell "I
have arrived bitches!" Yeah...swearing...really? No...dude, just no.
Not telling me who you are. Seriously, I had a guy come in
for an interview, stated he was there for an interview, and when I asked for
his name all he gave me was, "I have an interview at 11." No shit
Sherlock. However, I cannot inform Papa you are there if I do not have your
name to pull up your file/application. Papa had the appointment book of
interviewees with him in his office. I can not magically read minds!!
Calling nonstop about your interview. If you only had the
first interview and didn't schedule the second one, I am not going to magically
schedule you for one. I will give the line, "We are currently interviewing
others and will get back to you regarding your application once we are finished."
If you are calling after all the paperwork, please wait....these background
checks are not instant. (Though one guy actually brought in his own...hoping we
wouldn't do it because he was trying to hide the fact that he had been arrested
for possession. Like we're stupid, gosh!)
Submitting an application and calling nonstop about it
before we even have a chance to review it. No joke, a guy called and asked if
we looked at his app yet. When I asked when he submitted it, he stated he
finished it 3 minutes before. Dude...I haven't even looked at my email in about
15 minutes. I'll call you when I have showed it to Tank and he deemed you call
worthy.
Do NOT look down my shirt!! If I catch you, I will
tell Papa and Tank! While I'm not sure what they'll do, I'll still tell them!
Do NOT hit on me! (Or the other office lady!)
Do NOT interrupt either of the boys while they are
talking/asking questions. Doing it accidentally is one thing (apologize for
it), but doing it all the time...shows that you aren't willing to listen, bub!
Don't ask me for my phone number! Creeper!!
It's been a very long and tiring ordeal. Though, I got the
pleasure of telling Tank that I thought one of the interviewees seemed like a
sexual harassment case in the waiting. Guy never looked at my face, always my
breasts, and made some very crude comments to me while he was waiting for Papa
to interview him. ("Does the carpet match the drapes?" "What
size bra you got?") Yeah....like I wouldn't mention ANY of this to Tank...*rolls
eyes* I realize I should have kicked him out then and there (Tank asked me why
I didn't), but somehow I think him not getting a callback or hire was some
sweet revenge.
Tank still wants to hire 5-10 more, so I get to go through another patch of
applications to sort out for him later this week. (One mall alone wants about
7-10 new guys there to cover the holiday madness. Ugh.) Save me?
--Karebear
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