I work in a major electronics retail store. Yesterday, a customer approached myself and my manager to make a complaint about a member of staff.
Woman: Hello, excuse me!
Manager: Yes madam, how can I help?
Woman: That man over there was extremely rude to me!
She gestures toward a guy stood by the phones.
Woman: I asked him if he worked here and he turned around and said "No" right at my face.
Manager: Oh. Well he doesn't work here.
Woman: So what are you going to do about it?
Manager and myself: ........ err....
Me: Well, let me see if I can help you and if he continues to bother you let one of us know.
Woman: That's not good enough! I expect better from this store.
The woman turned around and stormed off and we stood there, confused, and then had a giggle about the whole thing.