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So, today, for the first time in ages, nobody that lives in my apartment had to work and we decided to spend the day out at the parks. We went to the flower and garden festival and for the most part had a fun day.
Me and the wife decided we would treat the two roomies to a nice sitdown dinner and asked them where they wanted to go. They chose the french restaurant, and I was VERY lucky to get the LAST reservation of the day, at about 10 minutes until the park closed.
Everything was okay going in. My daughter, who turns 1 soon, was very tired and cranky and it took a little while to calm her down, but, again, no one really gave us any fuss about it because we tried everything possible to calm her down. She eventually went to sleep in the stroller (which we initially parked outside as we were told until we saw a family TWO TABLES AWAY that were either told no such thing or didn't listen).
Our waiter was a nice gentleman in the beginning, taking our order, bringing us our drinks, etc.... then... things got bad. It should be noted that my two roommates were very light eaters and we all ordered a three-course meal option. I paid for the roomies and myself, wife paid for herself.
After the first course, one girl felt sickish and had to go to the restroom shortly after her entree came. And as the night wore on, our waiter slowly grew less nice and more rude. A brief list: he grimaced when we asked for two boxes, before lightly smiling and sighing to go get them. We only got one refill on drinks, and didn't get a second until after our meal was finished (when they were gone long before the entrees were). He was kinda snippy the entire way, brought out our checks before dessert, got us the wrong fork, brought out half the desserts before the others, etc. etc.
Basically, he gave us REALLY lousy service, and, to be fair, it happens sometimes, for whatever reason. I didn't get my cast member discount because it "was after 6 and they didn't do it" (which is kind of a load. I eat near 9 all the time at other restaurants in the same park and always get MY discount. =| ) and I was just happy to get the service over with. The grand total for JUST THE THREE MEALS AND DRINKS was $124.50. I decided that his service, compared to the food cost, was horrid and decided to do something I've never done before: I didn't give him a tip.
Now before I get hate mail from the servers out there, I know you guys work for tips, and most times even if I get bad service I leave at LEAST 10%. But this gentleman had been working in a restaurant that had been fully booked the entire way through from lunch through dinner, and while I was one of his last customers, my no tip was a loss of 10 to 20 dollars I felt he didn't deserve. My wife, paying her forty dollar tab, left a tip of only 5 dollars.
As we grab our last boxed items, two desserts (the other desserts were horrid Creme Brulee nobody wanted to keep), he picks up the check and sees what we've left him. He IMMEDIATELY starts bartering and pleading with us for his tip. "But I was so nice to you guys, and I brought you boxes!"
So? You're SUPPOSED to be nice to us and bring us boxes, or you'd be fired on the damn spot. It's called working for Disney. You did a bad job as a server, just deal with it.
Well, then, hopefully the other 50 or so tables you worked on (at least) got better service and gave you a better tip.
He actually asked me, "Sir, no tip?"
I replied "Nope," packed up my things, and walked away.
I have no need to explain why I do or don't give a tip, and to be fair, he is the ONLY person I've never given a tip to. After I did that, he turns on my wife and starts berating HER about why I didn't tip and why she only gave five dollars, saying things like "Well, he sure got out of here fast. That's wrong. etc. etc."
HE EVEN FOLLOWED HER OUT OF THE RESTAURANT TO STARE AT US FOR NOT TIPPING HIM.
Even if you had a case, you sure as hell blew it there, buddy. My wife and I felt no shame for not/poorly tipping him, based on his service and the way he reacted to the situation. And the funny thing is, if he had talked to a manager and given me my 20% discount, he would've gotten 18% added in automatically to the new total, which would still have easily been 10 dollars or so. But he probably didn't do it so he could angle for his full tip amount.
We all wound up stopping by guest relations afterward to complain. I don't think ANY of us are going back to that restaurant ever again because of this guy. I hope he gets terminated. Disney doesn't need cast members like him. Especially when he's being an asshole to a fellow cast member that has to put up with just as much shit and doesn't get 20 or more dollars per family served for it.