From Reddit: Burglar wires at the counter of my local KFC.
There is no set-in-stone standard in the fast food industry for what constitutes a “small,” “medium,” or “large” drink, so sizes will inevitably vary from eatery to eatery. But if a company sells you a “22 ounce” soft drink, it best come in a container that can hold that amount of fluid. However, this doesn’t seem to be the case at Arby’s.
Consumerist reader Michael recently bought a small drink from an Arby’s in Ohio. And printed right on the Arby’s-branded paper cup it clearly states “22 oz.”
But then Michael noticed some text on the underside of that same cup that states “21 oz.”
Since you can’t put 22 ounces of liquid into a 21 oz. cup, Michael busted out the old measuring cup to confirm that the cup does indeed hold the smaller volume of liquid.
Michael says he’s not terribly upset about the shortchanging — after all, 21 oz. is still quite a bit of drink for a small size — but it does bring up the question of how widespread this particular apparent mislabeling might be, and how long Arby’s has been selling drinks in these particular cups.
To see if this issue was relegated to just the franchise visited by Michael in Ohio, we sent a Consumerist reporter to buy a small soda at an Arby’s in Arlington, VA.
Lo and behold, these cups also stated 22 oz. on the outside of the cup and 21 oz. on the underside. And the measuring cup test confirmed that the Arby’s cup could only hold 21 ounces.
We also looked at other sizes of drinks available from Arby’s, but only the “22 oz.” cups were different from the size printed by the manufacturer on the underside.
When reached for comment on this issue, a rep for Arby’s would only tell Consumerist, “Thank you for bringing this to our attention. We are looking into the matter.”
Fast food customers already get less than they pay for at the soda fountain thanks to the huge volume of ice used to water down most soft drinks; no company should be using mislabeled cups — which could be in violation of the law — to give customers even less value.
We have brought this story to the attention of the offices of the Attorneys General for Ohio and Virginia to ask which, if any, state laws might apply to the labeling/size of fountain sodas and where consumers in these states can go if they believe they are being shortchanged. If we hear anything back, we will update.
From Daily Mail:
A Sears clerk has been charged with stealing goods worth $3.7million from one of the department store's warehouses.
Kim Watson, 32, allegedly sold on the high-end merchandise after taking it from the Sears Distribution Center in Logan Township, New Jersey.
Watson, from Clementon, was arrested on Friday after a long-term investigation led detectives to believe the inventory clerk had been taking cash payments for the goods.
Police believe that the merchandise was sold to a network of people around the New York tri-state area, NJ.com reported.
The haul totaled roughly $3.7million at retail prices, meaning Sears had lost around $2.6million.
Watson was charged with second degree theft and was held at Salem County Jail in default of a $50,000 bail.
I'm a supervisor in a casino. Not retail, but still customer service. You won't believe the things that happen in a casino. Every day we have multiple people complaining about the dumbest things. This is a little story about what happened a few days ago.
A women complained to me that she has no free slot play on her account. I checked her account and it shows she had printed (it comes in a voucher slip) it out 2 days ago.
I said, "Ma'am, you've printed your free play 2 days ago."
After being told that, you can see her nose start to flare up and her eyes widen, bearing that most unpleasant look that we're all too familiar with. I knew it was coming.
"I jus came back from Florida! I din take anything out! Someone's using mah card and stealin mah money!! You betta do something bout dis!"
I tried to portray how she said it as best as I could with her ghetto accent. Anyways, that's what she was alleging so I asked her if she had let anyone use her rewards card because there's a 4 digit PIN needed to access it.
The chances of someone picking up a card from the floor and figuring out the PIN isn't impossible, but still very unlikely. I'm pretty sure she was lying through her teeth. Nevertheless, I still had a small glimmer of hope that she's telling the truth for the sake of humanity. I decided to call surveillance to confirm the claim.
The second I informed her that surveillance will be notified, her face turned white as a ghost. Like seriously? Are you that ignorant to think that we don't have cameras? Or did you think I would just give you what you wanted without checking?
Either way, after surveillance had done the work, they relayed their results to me. I almost burst out laughing. Not only was it her, she was wearing the exact same clothes that day.
"You're not going to believe me, but whoever took it out wore the exact same outfit as you!" I remarked, pretending to be surprised.
"What do you mean?" She asked in confusion.
Tired of her act, I said in a stoic fashion, "Never mind my sarcasm. It was you. You took it out. The whole TEN dollars. We're done here." I hand her back her card.
She snatches the card out of my hand and scoffs, "Give mah fucking card back."
Something like this actually happened more than once. Twice to me already. It's funny how people think they can get away with stupid acts like these.
From Reddit: Apparently there have been some problems in my sisters neighborhood.