I'm a supervisor in a casino. Not retail, but still customer service. You won't believe the things that happen in a casino. Every day we have multiple people complaining about the dumbest things. This is a little story about what happened a few days ago.
A women complained to me that she has no free slot play on her account. I checked her account and it shows she had printed (it comes in a voucher slip) it out 2 days ago.
I said, "Ma'am, you've printed your free play 2 days ago."
After being told that, you can see her nose start to flare up and her eyes widen, bearing that most unpleasant look that we're all too familiar with. I knew it was coming.
"I jus came back from Florida! I din take anything out! Someone's using mah card and stealin mah money!! You betta do something bout dis!"
I tried to portray how she said it as best as I could with her ghetto accent. Anyways, that's what she was alleging so I asked her if she had let anyone use her rewards card because there's a 4 digit PIN needed to access it.
The chances of someone picking up a card from the floor and figuring out the PIN isn't impossible, but still very unlikely. I'm pretty sure she was lying through her teeth. Nevertheless, I still had a small glimmer of hope that she's telling the truth for the sake of humanity. I decided to call surveillance to confirm the claim.
The second I informed her that surveillance will be notified, her face turned white as a ghost. Like seriously? Are you that ignorant to think that we don't have cameras? Or did you think I would just give you what you wanted without checking?
Either way, after surveillance had done the work, they relayed their results to me. I almost burst out laughing. Not only was it her, she was wearing the exact same clothes that day.
"You're not going to believe me, but whoever took it out wore the exact same outfit as you!" I remarked, pretending to be surprised.
"What do you mean?" She asked in confusion.
Tired of her act, I said in a stoic fashion, "Never mind my sarcasm. It was you. You took it out. The whole TEN dollars. We're done here." I hand her back her card.
She snatches the card out of my hand and scoffs, "Give mah fucking card back."
Something like this actually happened more than once. Twice to me already. It's funny how people think they can get away with stupid acts like these.
From Reddit: Apparently there have been some problems in my sisters neighborhood.
This wasn't a bad gig. I did once catch some NAT steal a bottle of Pino Gris from behind my bar brazenly in front of me.
Game on. I chased this dude through the crowded club at 1 am, grabbed him at the top of the steps, and recovered the bottle.
My fave bouncer was hot on my heels as back up. At this time, I'm wearing a microscopic mini, fishnet thigh highs, over the knee boots, push up bra & low cut shirt. And yet I got the NAT.
I kicked him in the gut sent him tumbling down the stairs, recovered the bottle, and punched him in the face.
The bouncer grabbed me off of him. Allegedly the NAT got tuned up further in the restroom, allegedly he is no longer welcome in that establishment.
I never got in trouble.
I've seen a couple of short lived coworkers, both of them teenagers.
The shorter of the two lasted under a half an hour. He'd clocked in, I'd given him a short 'Welcome to the exciting world of retail hardware!' speech and gotten him started refacing the paint aisle.
A bit later I went to check on him. He wasn't there. Maybe he's in the john, I'll go look. Nope.
"New_guy to the front registers, please."
Nothing. I grab one of the cashiers and we split up to look for him. He isn't in the store, but the cashier finds his apron and name tag wadded up in another aisle. I have a look at the cameras and see that he walked out shirtless through the back room mere minutes after I left him alone in paint, carrying a twelve-pack of soda stolen from the break-room.
The next morning I answer a call from an irate woman.
Irate: Why didn't you give my baby any hours?
Me: I'm sorry, who?
Irate: My darling son, New_guy. You had him all yesterday for training, and now he says he doesn't have to go back there for a week because you didn't give him any hours.
Me: Ma'am, New_guy doesn't work here anymore. He stole a case of soda from the break room and left.
Me: He stole soda and left.
Irate: You're not... You're not going to press charges, are you?! My poor baby!
Me: So long as he pays for the soda when he picks up his one and only paycheck on Friday, I'll call it even.
Irate came with him on Friday, and made him hand over the $5 for the soda. I handed him his paycheck, which his mother snatched and opened.
Irate: A dollar twenty one?!
Me: That's 22 minutes of time at minimum wage, minus withholding.
Irate smacked her son in the head and lead him out, screaming about how he owed her four dollars.
We found new guy's shirt doing post-holiday inventory six months later. He'd tossed it on some slow selling top-stock.
A Los Angeles lawyer may have her license suspended after someone realized that yeah, those pictures of her chilling with Obama, George Clooney, and Danny DeVito probably aren’t real. And they’re not! They’re terribly Photoshopped, and a judge wants her to pay (he’s a big Drowning Mona fan).
Svitlana Sangary engaged in deceptive advertising, refused to cooperate with bar investigators and, in a separate manner, dragged her feet releasing the files of a client who had fired her, State Bar Court Judge Donald Miles found.
“The court has grave concerns regarding [Sangary's] demonstrated lack of insight and her contemptuous conduct during these proceedings,” Miles wrote. Her “failure to remove the deceptive images from her website, even after the State Bar brought this issue to her attention, and her demonstrated disregard for the disciplinary process give little reason to believe that her misconduct will not continue.” (Via)
Amusingly, all the photos are still on her website’s publicity page.
Back in January, Sangary responded to the allegations with a bizarre “16-page soliloquy” that included a passage where she writes in the third-person (“Sangary’s American dream has come true. Sangary is a prominent donor and philanthropist, supporting important social causes…”), as well as “148 pages of exhibits, which include emails, canceled checks, articles about actress Natalie Portman, and a fundraising pitch from the Democratic Party,” because politicians NEVER send out fundraising pitches to the average schmuck. Sangary has sent a plea for her help to her buddy Morgan Freeman at firstname.lastname@example.org. She’s waiting for a response.
About two years ago I was working as a cashier a pet store, we always had crazy cat ladies coming in and out.
One night just at closing a regular crazy cat lady comes in she is known for causing trouble, using fraudulent coupons and just generally being an unpleasant person, gets her usual stuff and comes up to my register. I scan and bag all the items and make small talk. Then she grabs her cart and starts to walk out the door.
Me: "Ma'am you forgot to pay."
Cat Lady:"No I didn't. I'm going to put these in my car and be right back."
Me: I'm sorry Ma'am you have to pay for the items before you leave."
At this point my manager comes past. My manager had been having a bad night and wasn't in the mood for crap.
Manager: "Whats going on?"
Me: "She wants to put her items in her car before paying."
Cat Lady: "I AM A CUSTOMER! It's my right to do that."
Manager: "That's considered theft. Either pay or leave."
Cat Lady: "FINE!"
The cat lady then pays and leaves. A few days later the store gets a call from corporate. The woman on the line is laughing so hard she can barely speak. Apparently someone called to complain that we wouldn't let them take stuff out of the store without paying first.