So, I seem to be on a roll lately that I'm not sure if it's good or bad. I keep winding up with free things just for being polite and calm.
Wandered out the Sunday after Thanksgiving to get Christmas presents for family and a few things for myself.
Stopped by an Ulta to pick up a few pieces of makeup that I needed and went to check out. It wasn't busy and I had no place to be until six. I notice that there is a manager on the phone with another employee next to her. Manager pulls the phone away from her mouth a bit and asks if I'm paying by card and mind being a guinea pig.
I really had no place to be for a while so I said I didn't mind.
Turned out that the particular card reader was not accepting cards, tech support was saying it was fixed but it still wasn't working, and the manager had tech support on the phone at that moment looking at that card reader.
Employee scans my items, I insert my card, and the reader decides not to work. Manager pulls my card out, talks some more with tech support, reinserts the card, and lo and behold, it fails again. Manager hangs up with tech support and moves me over to another register to finish checking out. She tells me that it had been down since the previous morning, tech support kept saying they fixed it, and that tech support also told her the basic trouble shooting (turn off and back on).
I told her I understood and that I completely didn't mind being a test subject.
She adds, "Let me give you something."
I'm surprised because 1) not their fault tech support was being idiots and 2) it didn't kill me to be patient. I wound up with two free samples of very nice makeup. I directed the manager to this site.
I work for a retail shipping company/mailbox rental that sees a lot of traffic, and sometimes very strange things happen. This event happened on Friday, and we're all still a bit confused by it.
As part of the holidays, we have some new drivers coming through our shop that don't always respond well to the change. One such driver responded by acting completely zombie-like. No expression, didn't talk to us unless he needed to. We usually just let him do his thing and print his end of day scan sheet when he asked. All in all, he is a very unusual man that has done a few unusual things since he started doing pickups here.
Just after a package sweep, I grab a stack of packages that were dropped off to place them in their pickup zone. To my surprise, there was a sandwich sitting in the middle of the hallway. Nothing special, just your regular white bread/salami/mayonnaise sandwich lying on the floor in a small Ziploc baggie.
I asked my coworkers if anyone had misplaced it, and most laughed at me before they realized I was serious. One suggested that I place it in one of the pickup bins, perhaps our driver had unwittingly left it behind? Well, no harm in trying.
A few hours go by, and our driver is back for his final pickup. My boss is ready to get to the bottom of this.
$Boss: Did you leave a sandwich here?
$Driver: Did I what?
$Boss: Holds up the sad, sad looking meal
$Driver: OH! I was wondering where I left that!
$Boss: So... This is yours? Didn't you go hungry today?
$Driver: No, it's okay. I always make a backup sandwich just in case something like this happens. That way I don't go hungry
Turns out this guy has had this happen so many times that he now wake up and makes himself two lunches every single day, just in case one goes MIA. We do our best to be good people, and we try very hard not to judge anybody, but we have unanimously dubbed this driver "The Sandwich Man."
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This actually happened many years ago. I was reading some of the stories here and was reminded about the nice employee who basically payed for $10.00 of my purchase for free.
I was young. Maybe 9-10 years old. I'm not even sure how long ago this was. I had saved every little penny I got until I had roughly $180.
When I went into the store I had a mission. I knew I was going to buy a DS lite. I was saving up for it for soo long! My mom didn't really support buying anything related to games so I left my mom somewhere in the store and went over to the electronics section. I walked up nervously to the store clerk and asked for a DS lite.
Thinking back on it I have to applaud him for treating me like any other customer instead of looking down on me because I was young.
He politely went over to the case with the game systems and brought a DS lite over. He rang it up like normal and then waited patiently while I took out all of the crumbled wads of cash to pay for it. After counting all of my money I found that with the added tax the price of the DS was more than I had.
I probably had the most disappointed look on my face because he took the money and took out his own wallet and payed for the remaining $9 and some odd cents.
I can't forget the joy I felt when he did that for me. If you read this, store clerk, thank you for then.