I used to be the closing bartender on Sunday nights at the sports bar where I work. We close at midnight on Sundays. Last call is 11:30pm, but the kitchen is still open and accepts orders all the way until closing time.
Some Sundays, a local radio personality would come through during the last hour, usually with one or two other people and usually in time to eat and to have a couple of drinks before last call.
On this particular Sunday, he and his crew came in at 11:40pm to an almost empty restaurant. I had two guys at the bar finishing their last beers and their food. Our manager was off in the dining room chit-chatting with the closing servers, and he acknowledged Local Radio Personality and Crew with a friendly wave as they made their way to the back of the place where the bar was.
My bar. My nearly clean, after last call, almost shut down bar.
And they sit.
Ok, fine. The kitchen is still open for a bit. These other guys aren't quite done, anyway. Maybe they'll just eat.
"Sorry, guys, last call was ten minutes ago," I say.
"Sorry, but I called last call at 11:30, and I already told these guys they can't have another one, so..."
"Well, your manager said it was okay," Local Radio Personality says. "He said we could have one."
You didn't even speak to him.
"Let me double check," I say.
I go over to the manager, explain what happened. They want drinks. I said no. It's after last call. I already stopped serving two other people. They said you said it was cool, but you never even spoke to them.
The manager backs me up. I go back to the bar. It's now 11:45. I hold the line. No drinks.
They decide that maybe that's a good thing and that they'll just have water and order some food to help finish off the night.
They take a few minutes to look at the menu and negotiate with each other. They call me over when they're ready. It's 11:50. They don't order a lot, but they do order a batch of chicken wings, "well-done." That means double the cook time. My heart sinks.
Their food doesn't come out until 12:10ish, and they don't leave until nearly 1:00.
Local Radio Personality is one of the reasons I don't like to bartend anymore.