Greetings Curious Scroller,
If you've never landed in this part of cyber space before, you have taken a hard, fast plunge into the fiery depths of work hell. RHU is dedicated to giving the service worker a voice. If you are an angry customer, a corporate suite, a homophobic race-hater, and you don't like skull masks or swear words, this blog isn't for you. Click away now, before your ears bleed and your eyes explode.
I'm Freddy, Crypt Keeper of Retail Hell Underground RHU -- a place for service slaves to have a voice, tell their story, support each other, or just have a chuckle about the insanity of working in the 10th Circle of Hell! I'm also the author of "Retail Hell," the funny memoir about life as a handbag sales associate at an upscale department store! The sequel, "Return To The Big Fancy," has just been released in hardcover and e-reader and is available wherever books are sold!
Don't you just love when the scammers are fellow retail slaves? So this was told to me by Zabba and Sketch (manager of the Italian sandwich shop next door) Now to set the scene, the scammer is a slave from Costsless shoes and has done this many a time; to the point where she's making money since she would get refunded the full price of her food and not the employee discounted price she actually paid.
Yesterday she apparently came in got a sandwich and then ate pretty much all of it before coming back to the counter with the following, "I asked for no cheese. This has cheese on it. I can't breastfeed my baby now because she's allergic to cheese."
If you spotted the problem in her statement it gets better.
After some talking she gets herself.... a PIZZA! Eats half and comes back to complain again about the cheese. M has had it at this point and goes running out back to get Sketch telling him if he doesn't come deal with this woman that she might deck her.
Sketch pretty much tells her she's not getting another piece of food to complain about nor is she scamming any more money from them. She pitches a fit about this, and that and how they have lost her business. He then calls over to Costsless and asks for the DM's number. Said he was going to call today or later this week and report this woman's behavior. She was screaming loud enough for everyone in and around the food court to hear her.
NYPD has a kissing problem!
Dear selfish coworker,
Gotta love how you have not shown up yet by 11:30 am, and our boss doesn't know where you are.
It's cool, I can do ALL of the work myself while you sleep in. What difference does it make when you sleep in the office and leave me all of the work anyways?!?
Sincerely and with much contempt,
*sigh* Wow... Mom and I have been very patient with bad retail slaves, even when we probably shouldn't be. But the other day, we were more than a little irked at a Burger Peasant's staff. Enough that we filled our the online feedback with some negative marks.
We'd been out and about for a few hours, so Mom and I swung by a Burger Peasant after turning in some of my old novels to a used book store. The entire kitchen managed to somehow look as though they were harried by a massive influx of custies.
There were a father and his daughter in one of the booths. The location does NOT have a drive-through. If they considered this a rush, I'd hate to see what a busload of hungry teenagers would do to this location.
We got in line behind one lady, who was already waiting to be acknowledged. Now this lady was in full view of the kitchen staff, and it was damn near impossible to miss being seen. People passed us by without even glancing in our direction.
One lady was moving back and forth from station to station; stopping, staring blankly, and then moving on, but not actually DOING anything.
After five minutes, the lady in front of us gave up and left. There went potential money walking out the door because she got sick of waiting. It was like she didn't even exist to these people.
Another five minutes, Mom and I got sick of waiting too and walked out of line and straight to a register. A crappy employee COULD potentially complain that we might not have looked like we were ready, but said crappy employee could also acknowledge our existence and have asked.
It took another full minute before the lady who had been doing jack and shit, finally walked to a different register, called us over and took our order -- medium fries and a medium soda. I barely got my change in my hand before she turned her back on us and walked away, without giving us a cup to fill and drink while we waited.
We again watched her wander blankly from spot to spot, still not doing a damn thing. Someone in the back poured fresh fries from the fry basket into the warmer. She stared, and then walked off to another spot. She was conveniently not wearing a nametag, or I would have reported her by name in my complaint. Fortunately since I had my receipt, this information was probably retrievable from the information I plugged into the online survey at the beginning.
Another employee finally told her to just go to break, probably sick of practically tripping over her. Then the employee proceeded to put salt on the new fries, scoop them into a fry envelope and put it in a bag. Why Miss Blank Stare didn't do this, I dunno.
As she handed me the bag she asked, "Did you guys get your cup?"
I don't have the heart to bitch out a hapless coworker who may not have even had the authority to Dinozzo Slap the idiot upside the head.
She gave a little nod, handed us a cup, asked if we wanted ketchup and sent us on our way.
Now we were perfectly fair on the feedback; we allowed that the place was clean, the food was fresh and tasted like good quality Burger Peasant food. The only negative marks we gave were for the customer service of the cashier. I even described how one custy gave up waiting and walked out the door.
I suppose we could have asked for a manager on the spot, but after a long day of walking, plus standing for nearly 15 minutes, we didn't want to stand anymore.
It is my fervent hope (delusion?) that someone in the franchiser went out and said "Hey... you guys need to step it up, since we lost points on customer feedback."
May all your coworkers do their damn jobs,
I don't think I have to ask if this will be a hot seller! Bloody Marys are about to get spicy!
MINNEAPOLIS--(BUSINESS WIRE)--Phillips Distilling Company (Phillips) today announces the launch of UV Sriracha Vodka, the first sriracha flavored vodka to hit the market. UV Sriracha Vodka is a bold blast of spicy flavors and the ultimate vodka for anyone who wants to add a kick to their cocktail.
UV Sriracha is infused with a proprietary blend of chilis, garlic and vegetables. These flavors honor the traditional sriracha hot sauce, named after Si Racha, Thailand; the city where it was first created. Everyone is craving the wildly popular sriracha, which some claim as the world’s favorite condiment for anything. Snacks, candy and numerous food products are riding the sriracha craze; however UV is the first vodka to satisfy fiery flavor fans.
“UV Sriracha is not too hot, not too spicy and the ideal vodka to punch up a bloody mary or any savory drink,” said Jim Aune, Phillips director of research and development. “The nose has a blend of chili peppers, including the hotter red chili pepper and the more subtle green chili pepper. UV Sriracha has a pepper character that hits you right up front, which is very quickly followed by the hot pepper. The hot stays mainly on the front of the tongue. It is buffered by the green pepper so the spice comes through, without offensive heat.”
“Phillips is continually researching, testing and on the cutting edge of culinary flavor trends,” said Jason Connelly, Phillips vice president of sales. “Being first to market has been a competitive advantage for UV, however, we take great pride in ensuring that all of our flavors are perfectly balanced and measured. UV Sriracha Vodka was in development until the ideal combination of peppers and spices was achieved, resulting in vodka that is spicy with a gentle, balancing sweetness that measures the heat.”
To differentiate from other pepper vodkas, Aune fine-tuned a formula of chili peppers, vinegar and garlic to create an authentic sriracha flavor that is the right balance of spice, tang and sweetness. “Sriracha connoisseurs will love the bold, bright chili, complimented by a sweetness that finishes green,” said Aune.
Spirits innovators since the 1930’s, Phillips was one of the first in the industry to embrace the popular dessert flavored vodkas with UV Cake, UV Chocolate Cake, UV Whipped and UV Candy Bar. Developing a sriracha flavored vodka resulted from listening to consumers and leveraging innovation to meet their preferences. UV Sriracha Vodka is the 20th variety of flavored vodka for the popular UV Vodka brand. Other flavors include Blue Raspberry, Pink Lemonade, Cherry, Apple, Salty Watermelon, Coconut, Grape, Vanilla, Citrus, Espresso, Sweet Green Tea and UV’s straight vodkas UV 80 and UV 103. Visit www.uvvodka.com for additional information and recipes.
With its recent 2013 Impact Blue Chip Brand award, UV Vodka has been an IMPACT! Magazine Hot Brand award winner for eight consecutive years.
UV Vodka is distilled four times for premium quality and activated carbon filtered to ensure the highest level of purity and the perfect pH balance. UV Sriracha is available in one liter, 750ml and 50ml bottle sizes with a suggested retail price of $12.99 for a one liter bottle, $11.99 for a 750ml bottle and 99 cents for a 50ml bottle.
UV Sriracha is the perfect complement to any bloody mary recipe.
Sriracha Bloody Mary
1 part UV Sriracha Vodka
2 parts bloody mary mix
Stir and serve over ice with your favorite bloody mary garnishes.
About Phillips Distilling Company
Phillips Distilling Company (Phillips) is one of the most innovative and enduring distilled spirits companies in the U.S. Over 100 years in the making, Phillips continues to produce high-quality products using only the finest ingredients, sourced from around the globe. From America’s first schnapps in the 1930s, to flavored vodka in the 1950s, to flavored whiskey in the 2000s, Phillips is consistently a pioneer in the spirits industry. The Phillips portfolio includes UV Vodka flavored vodkas, Prairie Organic Spirits, Revel Stoke Spiced Whisky, Phillips and SourPuss Liqueurs. Phillips Distilling Company is a subsidiary of United States Distilled Products. The company is based in Minneapolis. www.phi
Reddit: So my school has installed new "smart" vending machines...
Waaaaaaaaah I hate $2 meatball and cold cut 6 inch sandwiches!
We're busier because we're making more sandwiches, but we're not making much more money because we're mostly making the cheap-o subs. We have higher volume, but not higher sales, which is a bitch to try to justify having more people on staff, especially since new DM isn't accustomed to how our sales work during shitty months like these. Today it is the manager who stayed from 5 am til 6 pm, New Girl, and myself. It feels like we needed at least two more people.
Poor manager still wasn't able to do much of the inventory that I unfortunately had to leave him due to the evaluator coming through, and I hope to try to help him somewhat but I just don't know. I did get to tell him about some of the problems I had had the previous night involving certain staff who, it turns out, lied about what they were told to do. The two claim they weren't told to chop tomatoes or that there was bread in the proofer, which were both lies.
Also, New Girl cracked me up. She thought I was just being a bitch when I told her that working with Unbelievable FuckUp meant that you could watch paint dry, grass grow, AND maple syrup come out of a tree and all that would still be faster than UFU finishing one task.
Nooooooooo, she learned. New Girl learned very fast, UFU is slower than all of those combined, and apparently has a case of ADD to boot (I can't say ADHD because that would imply at least some sort of speed). UFU kept wandering from task to task, never quite finishing one up before getting distracted and starting another one.
So sad. He will be missed. He appeared to be a generous, kind man behind the actor image. There was one story I saw where he was at a jewelry story and saw a couple picking out a wedding ring. The groom ended up being a in the military and Paul started talking with them. They had a small budget for a ring, but he stepped in and told the Jeweler to put the more expensive ring on his credit card. Apparently he did many random acts of kindness. R.I.P. Paul, you will be missed.