I've long accepted the fact that no matter how much time I put into an aisle making it look nice, there's going to be some customer who just uses it as their dumping ground or tears it to shreds. That reality just comes with working at retail.
But today that worldview changed a little bit.
I was straightening up a particularly popular aisle that kids love to go wild in. It's the kind of aisle I would probably have torn up as a kid too, if I'm being honest. As I'm finishing up the last section, these two kids come down the aisle. They couldn't have been older than 6.
Inwardly I start to scream as I see one of them reach out and drag a few items from the shelf to bring them down to his level. Mercifully, he was only interested in 2 items on the shelf. Soon enough, he looses interest and gets up to leave with the toys on the ground. But then a miracle happens.
I hear the other kid that was with him say,
"Hey! Put that back. That guy just cleaned it up."
And sure enough, I see the kid out of the corner of my eye pick up the toys and put them back how he found it.
Thank you, small child, for giving me some hope for the future.
Not a particular one night rage incident, but one woman would always come in an hour or so before close once a week with some sort of list of items that 'should' be on clearance. I'm not sure what website she got this information, but she would print the list out and comb the store for those specific items.
While looking through the store she would mess around with EVERYTHING around the stuff she was looking for. Stuff in the wrong shelf, on the floor, and where ever and she ALWAYS seemed to show up after I managed to get the store in a nice state for the close.
What's worse, list the items that were supposed to on clearance almost never were the price she expected. Our particular store was a flagship store, which basically never had clearances at the same time as the other stores in the same chain did.
She'd come up with a cart full of stuff and had me price check every item before ringing it up and most of it would still be full price. She'd tell me the item was supposed to be on clearance, I'd have her walk me to the tag that said it was on clearance (which of course, there wasn't one).
She'd then whip out her printed out sheet that had the list of items and their supposed prices. I told this woman every time, that if there isn't a tag up then it isn't on clearance.
After a few months of this I stopped being subtle about following her around to clean up the messes she left in my clean aisles. She got the hint. What was interesting was the items she picked out would go on clearance eventually, but it was always 1-2 weeks after she tried to buy it. I really wonder what that website was.