I just watched a lady empty her trash into one of our carts when the trashcan was right behind her.
She decided to clean out her purse before she came in.
Candy bar wrappers, old receipts, and other various trash items.
I went outside and asked if she had anymore.
She said no and then went into the store to shop; didn't show any embarrassment whatsoever.
So at my store we are getting in lots of Halloween products currently. Lots of cute and silly decorative stuff, among them being small glass bottles filled to the brim with glitter, with a rather loose cork. We deal with glitter a lot in our store, since quite a few cards have them, a lot of our gift bags have them and it's just a pain in the ass to sweep and clean up. When we got these in, my coworker and I immediately began to dread the day someone accidently drops one of these.
Well. That day came sooner than expected.
I'm working by myself and it's a rather slow night. We have a bench outside our door parents love to sit on while their children come into our store (usually taking stuff out of the store and running away and crap like that but I digress.)
So there's this mom sitting on the bench while her two little girls keep coming into the store. For the most part the girls were pretty well behaved, but I was keeping a close eye on them to make sure they didn't try to take something and run with it. When I took my eyes off for a few minutes to assist a customer, I heard something fall from our Halloween display table.
I go over, the two little girls are standing over a fallen glitter bottle and look horrified to see me. The bottle didn't break but good lord it looked like multiple fairies exploded all over the floor and Halloween display.
I asked if they were okay, they nod yes and quickly scurry to their mom, who is just staring and not saying anything. As I start the process of cleaning it up, I overhear the mom talking to her kids.
Mom: Did you break it?
Little girl #1: I think so...
Mom: Okay let's go!
And the mom speed-walked away with her two little girls running after her. I had to pause my cleaning for a moment because I felt pretty annoyed. So you know your kids probably broke something, you were staring right into the store but you won't say anything to me, not even sorry?
Unfortunately that's a thing that happens a lot in my store and I assume many other places too. I probably should have said something to her.
Even after cleaning it up there's still glitter in random places on the floor...
This is why I hate 13-16 year old girls even though I was one of them at one time years ago...
I'm a manager at a local clothing store here, and at the age of 24 I feel like I'm not as inpatient with younger customers as the older people are that work there.
So there I was, standing at the front desk because we were short handed and I watched the desk to let the other girl take lunch. Nothing is really happening besides a group of young teen girls come in with two older women... who I assumed were the moms and I pay no attention to them because what problems could they really cause?
I see them just grabbing all types of clothes and going to try them on. They come out and continue browsing our wonderful selection but didn't bring the clothes back out with them. A pain in my ass but not really that big of a deal, and I was in a good mood that day.
Out of the corner of my eye I see them taking shirts, holding them up to see how they would look, and then discarding them onto the floor. But I am still in a good mood, so I simply say "Hey," to get their attention, and when they look at me, I simply say, "Don't do that, c'mon be cool".
Five minutes later I see them doing the same shit, so I walk over and tell them that if they don't stop I will have no choice but to make them leave. Nothing was getting me down that day! A few more minutes pass and I see them kind of hiding behind displays, and they are doing the same exact shit. I mean c'mon!
I spot their mothers on the other side of the store so I figure I will stop it all right now, by going over their head. I approach these woman and this is the conversation: M1=mom 1, M2=mom 2
Me: Excuse me, ladies?
M1: Oh we don't need any help.
Me: Ok, but I am here to tell you that the young ladies you came in here with are about to be kicked out if they don't stop throwing the merchandise in the floor.
M2: How dare you tell these girls that you would kick them out of the store
Me: I told them to stop twice.
M1: It still gives you no right.
M2: This isn't your store, I want to speak with the manager.
Me: Ok then, how can I help you?
M1: By getting the manager.
Me: That's me.
M2: You know you don't have to be such a smart ass! All you had to do was watch the girls and they probably wouldn't have done it.
Me: But that's not my job.
M1: Yeah well we are leaving right now and we will not ever come back here again, you lost two customers!
Me: Have a nice day! :)
This is the reason I hate teenagers and their stupid parents(not all parents, just the stupid ones.)
But it always helps to smile as you wave goodbye, even when they give you the finger.
So I work at [large clothing chain], and I'm trained in most areas of the store, so I could be in any section of the store on any given day. From cashiering to customer service to folding clothing on the floor to the shoe department... Wherever they need me.
I was a cashier the other day, and part of our job on the registers is to take the clothing that people don't want and placing it in customer service when I go on break so the associates on the floor (which might end up being me) can place it in the right place later.
So I had a customer and her daughter come up to me with a massive pile of clothes. The mother looked mid-30s, daughter was about 17. The daughter piled a massive amount of clothes onto the desk and started working through them, taking some out and piling them togeher, telling me which ones she wanted and which ones she didn't.
About half of them she chose to put back, which she held out at arm's length for me as I was scanning her other items, telling me "Here, I don't want these".
The mother asked her "Honey, you're right next to where you got these, why don't you put them back yourself while he checks out your other clothes?"
The daughter rolled her eyes and told her "Mom that's part of their job, it's no big deal."
Now, while that IS technically part of my job, it's just a common courtesy thing to put it back if you have time, especially if you're right next to where they go. Obviously it's not too big of a deal to me, but... You know. It's the principle of the thing. It was the end of my shift, so I was looking forward to getting out of their, but obviously I threw on the retail smile and took them from her, saying "Sure! I can get those back for you."
At this point, the mother reached out, took them back, handed them to her daughter, and said "He has other things to get done, and I'm sure his time is better spent helping people on register than putting your things away that you're too lazy to put away yourself."
I made sure to throw on every eligible discount I could for her. It's people like that that make my day 10x better.