Retail Hell Underground

Readheadctress Update

Hey guys, it is Redheadactress again with an update. And trust me, you are going to want to take out your pitchforks and torches for this one.

So, I fainted again at work and I went to the hospital. But before I made it to the hospital, I drove my car off the road with no recollection of how I did it. I was lucky though, I just landed in a ditch. I was in the hospital for a solid week. 

My heart beat was way too low, in the 40s but would spike to 120 at any given moment. 

I was getting dizzy from simply standing up. 

I had a total of 7 IVs during this time and blood work done 8 times. 

I had a tilt table test done. I didn't even last 3 minutes.

I had to do a stress test. Awful.

I had several MRIs done which were loud and obnoxious.

The verdict? I am not getting enough circulation in my body. I am on several medications and I still am not allowed back to work. 

But the real kicker? My now douchebag of an ex boyfriend.

For those who don't know, I was dating a guy named Brice for about four months. He was sweet to me most of the time, but lied to me about the most silly things. For example, he lied to me about his age, that he wasn’t a virgin, where he worked, what his classes were, etc. He kept telling me he was ashamed of himself. When I wanted to meet his family, he would put all types of stipulations on me. He would say “Oh, you have to spend the entire week with me or you can’t meet them.” I ended up staying with him consistently for two months before I nagged him enough to meet his family.

After that, he starts getting really distant, but still texts me almost everyday. I thought nothing of it until the day I had to go into the hospital for constant fainting. I told him I was in the hospital and he replied he was on his way. That was the last time I heard from him. Calls went straight to voice mail. Texts went unanswered. I checked highway patrol to make sure he wasn’t in an accident. I came up with nothing. I was out of my mind with worry. Three days later I had to have a ECG and was under anesthesia for a few hours. My mother took that time to find the number to his house (he was staying at his college dorm). His mother answered the phone and explained that a month ago, Brice told her that we broke up because I got angry at him for being late all the time (We didn’t break up because of that, but he was constantly 2-5 hours late picking me up) and he was fine. I can’t believe I got so worked up and worried over such a jerk. He apparently also has Asperger Syndrome, which I guess explains most of his behavior. Wish I would have known sooner though. Lesson learned. 

So I am sitting at home, doing nothing because I can't. I get headaches all the time to actually do anything.

But on the bright side, my dad finally realized something was really wrong and has even apologized to me for the things he said. 

Hope all of you are keeping well!

Oh and Ellen DeGeneres is the bomb and JCPenny rocks for not giving into the bullies!

--Redheadactress

Holiday Hell At the Magic Kingdom

Hello RHU, it is Redheadactress again.

A lot has happened since my last post. As some of you already know, I am no longer employed with Cosmo's. They have a ridiculous point system that is hard to follow because the rules change when the managers see fit. I had car trouble the last day and lost all my remaining points (even though I had not called out in almost 4 months)

At first, I was sad to have lost the job since I needed the money, but I am not sad to leave the self entitled teenagers behind. Since I have been gone, I have heard the section has gone down hill and fast. My store, which was the top in the area has been consistently the worst since I have left. If I didn't say I was smiling on the inside at that news, then I would be a huge liar.

Since my termination, I have encountered a series of health problems. The first time I went to the hospital, I had severe abdominal pain, but nothing was coming up on the tests. The second time it was worse and I was vomiting blood. Nothing. The third time I was having all that plus chest pains. Nothing came up on the test. The doctor decided it was gastritis and peptic ulcers. Go figure. During this time I had to call out from the Mouse three times. When we call out, we have to call a specific number and tell them the reason. Well, I didn't do the actual calling, my boyfriend did because I was crying so much from the pain I literally could not talk.

So when I get back to the Mouse, I get hit with a reprimand. For what?

Attendance. The policy is that if it consecutive, it only counts as once. But alas, there was a mistake: the second call out was marked as a no call no show. I am in the middle of disputing this since no record of me calling in. Since it is the holidays, there have been more available shifts galore and I have taken everything I can get my hands on, sometimes working 3 different shifts in one day.

I like it most of the time since I am not doing the same thing all day and I get outside during most of it. My feet, however, are screaming for a break and at the end of the day I crash from pure exhaustion. Most of the time these shifts are controlling people during the parades and most are very willing to cooperate. Christmas Eve was not the case. Guests were not listening, I got cussed at, ran over, hit in the face with stroller, pushed, shoved, punched, and screamed at during the first one. Then to get them out of there, we actually had to open a bypass area through our back lot. Now, if you ever go through our back lot, YOU MUST PUT AWAY ALL CAMERAS AND CELL PHONES. There are no exceptions to this rule. Many had a hard time with this and I got screamed and cussed at even more from this. One lady blatantly ignored me until a manager literally walked with her the entire way telling her to put her phone away. And one lady stopped in the middle of the walkway and told me she wasn't moving and that I should have watched out for her 80 year old Grandma on the bridge and how dare I let her fend for herself.

Just a note, I wasn't anywhere near the bridge that night. The second parade was a lot better since I was placed in special viewing for our platinum members. A little boy would not sit still and kept running in the street so we played Jedi vs. Cast member. It was amusing to say the least and of course he won. And the best part is he didn't run into the street again. And to end the story, I kept getting backlashed for saying "Happy Holidays." I even got the whole "this country was founded on Christian values" lecture. I could debate that for hours, but I just simply said that "It is the -th day of Hanukkah and we have guests from all over the world."

Well I have to get ready for another parade shift, hopefully I won't be a stranger for too long.

Have a Happy New Year!

--Redheadactress

ASK RHU: Appolgize For Being Happy About Getting Bad Coworker's Positon?

Hey guys it is Redheadactress.

So I have a question that I would really like an answer to.

Is it ok to be happy about something you earned and at the same time feel no remorse for the person who didn't?

Let me set the scene.

Remember the jackass who cheated on my friend at a party back in June, then spread
terrible lies about me? He got terminated yesterday.

Well he was supposed to be full time in games (which I happen to be amazing at) that are right outside the major land in Cosmo's as a full timer. Since he was terminated, I am taking his spot.

When I got the news, I was elated. One, because he frankly just sucked as a person in general and two, because I got the position I wanted.

Some of my coworkers however, think that me being happy about it is out of taste and I should apologize. I don't agree because I had nothing to do with his termination.

What do you guys think?

--Redheadactress

 

Dumbass Retail Slave Bitch Gets Her Comeuppance

Hello RHU, it is Redheadactress again.

So I was out sick most of the week, but when I returned, I received the best news ever. BITCH 2 WAS FIRED!

I did a little happy dance inside at the news. Apparently the dumb bitch took a picture of something in our stockroom that her friend drew (anatomically correct and all) and posted it on Facebook.

Her and the friend were terminated. Oh and the best part? They tried to pin it on someone else! (Sound familiar?)

Luckily management saw right through their bullshit and the person they tried to blame is still around.

Now if only BITCH 1 would get fired for her attitude which has only gotten worse. And people are sick of it both guests and employees. I came in as a guest a while back with two of my friends and she ignored one of them when they tried to ask her a question (I was on the other side of the store). When I found out, I was livid and ready to rip her head off. Of course I reported it, but you see what good that did.

On a happier note, I am being treated a lot better thanks to two older ladies int he store who know that what the others have been doing and have treated me is not right. I know that not everyone is going to like me, and frankly I could care less, but straight out disrespecting me is not going to fly anymore. I am glad I finally have the support I need to not come home every night wanting to just cry my eyes from all the stress I have been under.

And in two weeks there will be a party for us at an awesome place. I cannot wait to go, dressed up to the nines. Hardly anyone has ever seen me in a dress and make-up, so it will be a spectacle. I just hope that I have lost enough weight to fit into a very sexy black dress I haven't worn since high school.

Wish me luck!

--Redheadactress

 

Entitled Hell Spawn Plays Birthday Card

So we all hate entitled custys. I hate them when they are in the form of hellspawn.

In the arcade I love to have fun with some of the stuff we have. We recently got a
puppet and me being a theatre person, like to put on a ventrioliquist act. Everyone laughs, especially when I sing happy birthday to the people wearing pins in an unnatural voice.

Then there was this hellspawn. He was wearing a birthday pin. Now, we don't have to give them anything other than say "Happy Birthday" but that gets lame and boring. I usually do the song with the puppet then oooh a piece of candy!

Cue hellspawn.

Hellspawn: So um, it is my birthday what do I get?

Me: *sings with the puppet*

Hellspawn: Ugh that is so retarded! *takes off my puppet and throws it*

Me: What kind of candy do you like?

Hellspawn: I want that lava lamp.

Me: I can't give you the lava lamp.

Hellspawn: But it is my birthday and I am right.

Me: Uhhh, no?

Hellspawn: I WANT THAT LAVA LAMP!

Me: 3500 tickets please.

Hellspawn: I'LL TELL MY MOMMY!

Me: Ok, you do that. Bye. And don't bother coming back please.

Hellspawn: FUCK YOU! *leaves*'

GAAAAHHHHHHHHAAAAA rip my hair out.

Seriously.

But at Cosmo's a guest did give me pear cider because I looked dehydrated. Awesome points for me. The coworkers there have realized I will not put up with their shit anymore and know better not to cross me. Glad I got that worked out.

Keep strong RHUers.

Love,

--Redheadactress

 

Coworker Hell Update on Bitch 2

So here is an addition to my last post.

Bitch 2 wrote a report on me peppered with lies and bullshit. We both got called into
the office where we had a little chat.

She sat there and basically acted like she was a perfect angel and that she didn't know what provoked me.

WTF??????

And the manager said he didn't know who to believe. They both sat there and said we have to act in a professional manner.

Of course I agreed.

Then the manager had to chime in that I looked off putting and ill mannered...Ummmm what did they expect? 

I ask you RHU, if you were a manager, would you believe the person who admitted they did wrong or the person who claimed that she did nothing wrong?

And if this situation was handled the same way with you, wouldn't you be bit bitchy about it?

--REDHEADACTRESS

 

Coworker Hell Tale: Bitch 1 and Bitch 2

Hello, RHU it is REDHEADACTRESS again.

I swear sometimes people shouldn't breed. Especially not these two coworkers who both happen to have the same name. I shall call them Bitch 1 and 2.

Bitch 1 thinks that she owns the place and doesn't ask for anything, she demands it.
Here is a typical interaction with her: 

B1: What are you doing? *in a really demeaning tone I might add.*

Me: What I am supposed to be doing.

B1: Well you need to be doing this. *something that isn't important and not my assigned job. Normally I don't mind helping, but not for people who are rude and nasty to me.

Me: Nope, I am doing what I have to do.

B1: Do you want me to report you?

Me: For what? Doing my job?

B1: I DON'T GIVE A FUCK!

Me: *wow*....

But this is what got me the most. My job was to fill all the candy and to do this I have to go into the kitchen. I was there with three bins to fill with the help of my friend who I will call Famazing, FA for short.

It is only 9pm and we close at 10. Certain things have to be done before the kitchen is allowed to be cleaned. B1 always takes it upon herself to do the kitchen even if she is assigned something else, like this night. She left the person who she was supposed to stock with high and dry as she usually does. So FA and I were filling some candy when this takes place:

B1: Um, I have to do this you know.

Me: Well, we have to do this at it is only 9pm.

B1: Well *leaders name* told me to do this now.

FA: And you know that we can't because of some other things. Also *leaders name* told us we have a few other things we have to do tonight*

B1: Well you need to get your fucking story straight!

FA: You need to chill out.

Me: Seriously. 

B1: Redhead, I don't give a fuck what you think this is just a job.

Me: Good because frankly you are a brat and I won't tolerate your mouth any longer.

B1: You are a stupid cunt.

At this point, I almost strangled her. If she wasn't a minor I probably would have. I
dropped what I was doing and told one of the managers about it. Of course nothing was done as usual.

Then the next night I ended up having to watch the bulk until after my lunch, then I
switched with the filler. The girl, B2 I was switching with had to do register and another girl was on the floor. She told me the situation and this is what took place:

Me: All right then, you are now bulk hawk.

B2: Um, no. I am bulk filler.

Me: *thinking she didn't see the switch* According to the schedule, I become bulk filler and you become bulk hawk.

B2: I don't feel like dealing with retarded guests so no, I am bulk filler and you are
the fucking bulk hawk. *note, this was said on the floor in front of guests*

Me: *grabbed what I needed and left. I was not arguing with a stupid teenager.

B2: *as I am leaving the store* Yeah, really mature just walk away. Nice way to grow up and not work it out. *SERIOUSLY, WTF?*

I reenter the store, another girl named R is cleaning some of the bulk stuff so I lifted
up the grate to help her out.

B2: *in a sarcastic tone* OH, I am the bulk hawk, I will help her. *Then why didn't you?*

Me: I am just helping her because you seemed preoccupied.

B2: BLAH BLAH BLAH RAWR BLAH.

Me: You don't have to be such a jerk all the time. *Leaves the store.

Yeah, I was wrong.I fully admit it. But damn it I am sick sick sick of her shit.*

I come back to the store she says she needs to go to the bathroom. Ok. She is gone for an hour. Someone goes to get her. She enters the store, I do grab what I need and leave.

Then I see her running around doing nothing in the back. OH FUCK NO.

I reported her dumb ass too, writing down the whole incident, including what I did wrong so they know I am not just making this shit up. Hopefully something will finally be done. Her antics prevented me from doing what I had to do, thus prevented other people from doing their jobs. We were in the store almost an hour longer than we needed to be because she is such a bitch.

Seriously, they need to stop hiring self entitled teenagers. I am sick of having to
babysit their dumb asses. They need to grow up.

Also, we recently had to take surveys about our management. Guess what I said?

Yup, you are probably right.

--REDHEADACTRESS

 

Fed Up With Retail Hell, What To Do?

Hello RHU, it is Redheadactress and I am steamed up like a little teapot!

I am so close to quitting Cosmo's because of all the needless drama it is insane. Basically the world is like high school. People judge you off the pot marks of your face and nothing else matters. Rumors spread like wildfire even if they are not true. Recently I have had some nasty ones being rotated to the point I almost got physical with someone who I knew started said rumor.

I have been harassed, bullied, and physically harmed, reported all of this to my management who has done the standard "I will talk to them and get back to you" bullshit. Nothing has been done and the problems are getting worse.

Want to know the most messed up part? This isn't even in my store but the store across the way. I have lost friends due to someone else's lies and been blamed for things that someone else did. When did it become ok to start rumors about people? And when does it become ok to blame someone else for you cheating on your significant other?

Tell me RHUers, when you find out that your friend's boyfriend is cheating on her with another woman at a party which everyone was invited to (yes this was a public place), wouldn't you tell that friend what was going on?

Yeah, I did. He tried to turn it on me saying that I was all up on him when in reality I was trying to keep him from falling to the ground he was so damn drunk. He left dents in my car because he fell on it and I have yet to go after him for it. Even people who don't know me are harassing me at work, on Facebook, and any other time they get a chance.

Thankfully none of them have my number so they can't text me. My friends who know me at the world know the truth and have stuck by me. For that I am thankful. But this has seriously gotten out of hand.

And now at my store there is this girl who hates me for no reason. It has gone on for months on end and I am sick of it. Finally I exploded in which she told me to go fuck myself. I really don't care to be honest. I did want to get it solved but I realized she is not worth my time. Or so I say so.

In truth RHU, I am really depressed and upset over all of this. This has kept me up at night more times than I can count. I haven't been to work in almost a week because I have been sick from the stress of being there. I cry almost constantly. I am trying to audtion for acting roles around the area but to no avail. I feel as if I am losing my mind here.

And on to crappy management. They recently switched all the managers for the stores now we have a manager who doesn't put the schedule out on time. I told the head one about it and he lied saying that he always did. I showed upper management that he did not. Ever since then, our manager treats me like scum. There is a pool to be able to do food prep. I have been on the list for months and have proven that I am reliable and am a fast learner. No, of course Redheadactress doesn't get chosen but a girl who started 4 months after me does and a girl who is going to cut herself because she flat out refuses to wear a cutting glove.

And guess what? After 2 months, it still hasn't been done correctly by either one of them. They both have been written up numerous times because of it and yet nothing has been done to correct the issue. Them and their lackies hardly do anything now and it wasn't like they ever did. They always took the easiest job even if they were not assigned to it and screwed everyone else over from ever learning.

And the trainers. Trainers need to start doing their job. 10 times out of 10 I have to instruct the newbies on what to do without the pay raise because the trainer didn't give a damn and literally said "here you go." Hopefully with the change of trainers this will not happen anymore. Sigh. I don't want to be upset about it anymore. I wish I could say none of this bothers me, but I am sensitive. I take everything personally.

I wish I had balls like Burger Bitch because then I would be fearless and could tell the world to kiss my ass. Seriously, I have run out of ideas. I guess being intelligent and dependable isn't worth crap anymore.

--Redheadactress

 

Custy Doesn't Want to Pay Full Price, She Wants Employee Discount

 

Cujo's recent story sparked a memory from about a month ago. I really think custy's
have selective reading. They only read what they want to read.

We have a sign stating our price for bulk candy. I admit it is steep to pay 6.48 for a half pound, but it is still posted.  

Do you actually think anyone reads it?

Hell to the no! Most guests when we weigh their candy will pay for it because it was their mistake, not ours and be on their merry way.

Then of course you get THE PSYCHO HOSEBEAST! (PH for short)

PH had 3 full to the brim bags of candy. And it was little stuff too like beans and sour strips. So I know it is at least going to be 6 pounds. FML. I already know this is going to be bad.

Me: That is going to be *somewhere between 85 and 100 dollars.

PH: For three bags of candy?

Me: Yes Ma'am, it is 6.48 a half a pound. Yours weighed slighty over six pounds.

PH: Give me the employee discount!

Me: Are you a team member?

PH: Yes, now give me my discount!

Me: Please provide your company ID.

PH: I don't have it!

Me: Then I can't help you.

PH: GIVE ME MY DISCOUNT!

Me: Not unless you provide ID.

At this point, I was done. I go out of my way to help people who are nice to me, but this is ridiculous. I can usually do a 10 or 20 percent discount no problem for annual passes and I rarely do it for people who don't have them (if they are short in change for example) but for an employee discount, you must provide proof of employment and you have to sign a paper.

PH: Let me talk to your manager! (This was another reason I knew she wasn't an employee, otherwise she would know we don't call our managers that).

Me: Fine. *calls manager and tells her what is going on away from screaming custy.

This manager just got promoted to manager and is just awesome. She fights for us daily which I love and every loves her to death. She is like my third mom. We will call her Z.

Z: Ma'am she told you that she can't give you the discount without proof of employment, either provide it or get out.

PH: YOU SHOULDN'T CHARGE SO MUCH FOR SOME STUPID FUCKING CANDY YOU CAN GET ANYWHERE! IT IS ROBBERY IT IS SIN BLAH BLHA ARRGGGH EAT YOUR FACE ARRRGGGGHHHH I AM GODZILLA! RAAWWWRRRRRR!

Z: I am calling *security*. (I love it when she themes like that!)

PH: I AM HIGH UP IN THE COMPANY I KNOW THE PRESIDENT RAWR RAWR RAWR RAWR I GET 50 PERCENT OFF (not even the President of the company gets that high of one).

Well she continues ranting and *security* comes to escort her off the premises. Yay score for the slaves!

I did have to damage almost 100 dollars worth of candy. Boy was I was pissed off.

So yes, signs are everywhere yet no one reads them. FML indeed.

Until next time slaves,

--Love Redheadactress

 

RHUer Advice: When You are Written Up For Something You Didn't Do

Hello RHU, it is Redheadactress from the red carpet at the Cosmo's Gallery.

To start off our broadcast, I have a question for you:

Does it piss you off to no end when the custy's word overpowers yours?

Example:

At Cosmo's there are lines. There is no getting away from it. Sorry, but you have to
wait. I am not being rude by saying you have to go to the back of the line just like
everyone else had to do, I am trying to keep it fair.

Everyone seems to understand but this one apparently.

So here are some facts everyone has to know:

1. I worked another location on the day this custy says I was rude to him.

2. I hadn't worked in said position for weeks.

3. I had gotten 3 rewards the SAME week for guest service after this incident.

So here we go.

I get called into the office and according to this custy, I cursed him out, was rude, and said "get back like I told you to or else." UMMMM, NO on the day I was at the other location. I told management this.

Did they care?

NOPE.

And guess what? If it happens again, I get terminated. NEVER HAPPENED THE FIRST TIME!

Ugh, I am so fed up with the bullshit.

Any advice would be appreciated.

Thanks,

--Redheadactress.

Coping With Asshole Coworkers and Scheduling Hell

Hello RHUers, it is Redheadactress again from the sunhine state with lows of common
sense and hi's of stupid.

Before I ask my questions, here are the back stories.

At Cosmo's when we take shifts for other people, we have to submit them on a form for
management approval. I took a shift at a differnt location, got the approval, etc.

Should be ok, right?

OH HOW WRONG I WAS.

I go into wok at 8am, clock in, go to the other location. I get told I am not on the
schedule. No big deal, mistakes happen. About an hour goes by and I am literally
working my ass off, giving tours and whatnot. Another manager finds me and tells me I
am not in the location I was currently in but back at my original location. WHAT??????

So I have to walk my ass back to wardrobe to change OFF THE CLOCK. Yeah, I was PISSED
OFF at this point.

I go into the managers office the next day she was there to get it straightened out.
That's when I found out a few things.

1. Yes, management screwed up.
2. Yes, I lost over a half an hour of work to wardrobe that I cannot get back.
3. Yes, I was pointed for being late, but I am getting those back.

I told them I was still upset about lost pay. They tell me to get over it.

UMMMM...what do you guys think? Should I just "get over it?"

My second story has to do with asshole coworkers.

There is one coworker that just grinds my gears to the poit I am going to cause physical harm to him. He always shows up late, in a bad mood, and brings me down.

I finally lost it with him when the last time he was supposed to take my register but instead fucked around in the back for FUCKING HOUR when I needed to get my lunch. I left the register (which is a big no no and told him to get his lazy ass out there and
start working.)

He started whining and I grabbed a manager. I am sick of his shit. He always tries to tell me how to do things when the way I am doing them is just fine, he interrupts me in front of guests when I am explaining how something works with the SAME EXPLANATION, and the biggest thing is when he says stupid shit like "theater is such a waste of money to go to college for." I am at the breaking point, ready to kill him.

How do I handle this waste of space stupid motherfucker I am forced to deal with?

Replies are appreciated. Thanks.

Love,

--Redheadactress

Invasion of hell spawn and dickheads

From Redheadactress:

PEOPLE ARE FUCKING STUPID!

No, stupid would be an insult to stupid people. But I seriously cannot think of a word
bad enough since I am not Burger Bitch who can come up with amazing names for our fellow
dumb ass people that we have to associate with.

So lets start with Mickey’s House.

In the arcade, we are given these cards in which we are to scan in order to redeem the
tickets the guest bring us. Every time a card is scanned in, the coordinator knows. Well
that day was very slow and since I was breaking, I was usually alone. I never thought to
use my own scanner because I was busy doing other things and when a guest would want to
redeem, I would just grab the nearest scanner. I do that sometimes when I am not by
myself and have my own if it is the closest.

But apparently it was a huge deal because there is now a rumor started that I used someone else’s and forgot mine (which is not true) I explained my side of it, and the coordinator seemed to believe me. Then not even a week later I was called into a meeting to discuss the matter again. I even said to him right then and their that I thought we settled this Now there is a follow-up meeting to be had. I have no idea when it is, but I do know this is just fucked up.

Then this past week, I was working with someone else in the evening when I went on break
for 15 minutes. I come back and there are two boys behind the counter trying to steal
things while my coworker (A) is in the back getting something for another guest. The
exchange went like this:

Me: “Hey what do you think you are doing?”

The two boys scurry back to the other side.

Me: “Since when do you think it is ok to go behind a counter?”

Boy 1: “Soccer ball now!”

A: *whispers* “They cut the line.”

Me: “Please get into the line behind this lady *gestures to lady last in line.”

Boy 1: “Soccer ball now!”

Me: “You cut the line. Please get into the line behind this lady *gestures to her again.”

Boy 1: “¡Ah mi Dios estas perras tan joden estúpido!” translation: Oh my God these
bitches are so fucking stupid!

I had enough. I was not going to let some 13 year old punk bastard child talk to me like
that.

Me: “Alright, this time you crossed the line. Get out now before I call security.”

The boys look at me in shock.

Me: “Get out right now. And if I see you back in here I will personally revoke your
arcade cards and you will not be refunded. Go now.

The boys are still standing there. In fact their friends are furious because of it. At
this point, I walked to the phone and they scampered. A is looking at me wide eyed, but
with approval. Every other guest clapped.

Now on to Cosmo’s Gallery

Most of the guests are actually nice people but we do get some real dumb asses.
First and foremost, the number one thing you have to know when visiting my part of the
park is: YOU WILL HAVE TO WAIT IN LINE FOR EVERYTHING, YES, INCLUDING SHOPS!  People
wait for almost 3 hours just to get a wand most days. The stores are small.

So don’t yell at me because I didn’t build it. I’m sorry you don’t want to stand in line to spend money. Actually, no I’m not. I couldn’t care less to be honest. No, I do not care that you have an express pass. Those are for rides only. So are the disability passes. ATTRACTIONS ARE RIDES ONLY.

Only VIP passes will allow advanced entry. Why? Because they pay A LOT of money to be
VIPs for the day.

No, I do not care that you are not interested in this stuff, but please do not insult
the people that are. To you, this place may mean nothing but to over a billion people on
this planet, this place is their dreams coming true. I will be damned if you are going
to come in here and insult the place.

DO NOT DO NOT DO NOT pretend you can’t understand me. I know the words “exit only” in
six different languages. You are bound to understand one of them. If not, hand gestures
work too. I know you have a brain inside that thick skull, I just know it.
And for fuck sake, stop trying to get out of the same door people are coming in at. Are
you that stupid or lazy that you can walk an extra ten feet to get to a real exit door
with no hassle?

To the man who extinguished a cigarette on my shoe: I hope you rot in a barrel of
maggots. That was totally uncalled for and I am glad my team lead threw you out for it
you ignorant son of a bitch. Just because you had to go to another part of the park to
smoke isn’t my problem. I also didn’t want to inhale your smoke. I am asthmatic jerk off.

To the only coworker that I want to drop kick off a cliff: BACK THE FUCK OFF! Stop
standing over me every 2 seconds and taking over what I am doing because I don’t do it
your way. I have my own way and neither of us are wrong. I don’t get in your way, so I
don’t get why you are in mine. Also, do not come around me with your negativity. I have
had enough of it and so has everyone else.

Most of the other ones are awesome though, which is good. We joke around a lot and since
there are so many of us, we never eat lunch alone. They are my second family and I love
them all dearly.

I think that is it for now.
Now I am off to a well deserved evening of reading and bubble bath.

Toodles!

Redheadactress

Holiday Hell Heats Up At Magic Kingdom

HOLY FUCK did my life get insane.

So as you all know I started at Cosmos Gallery and still have the job at Mickey’s House. Strange I know, but it is how I have to live.

Cosmos Gallery has been a dream come true. Everyone is so nice to me. But I hear that is going to change soon.

Well, the holidays do make things wacky.

My first day in the actual shop was great. A bit busy, but that was great since it makes time go so fast.

But Mickey’s House has been absolute hell.

Being the good employee I am, I make a note to my coordinators that I have taken a job at Cosmos Gallery TWO weeks in advance before any training had begun.

And what do those fuckers do?

Decide that I am only going to get one day a week because the hours are going to be given to the “dedicated” employees.

Fortunately for me, those so called “dedicated” are a lot less than what they originally thought. People are calling in left and right and not just because they are sick. N calls in because she doesn’t feel like working. J calls in because she hates one of the full time guys (for which I don’t blame her) while me and M get constantly fucked over even though we are consistent. But recently M and I have been racking overtime.

Guess I am not such a bad employee after all, eh?

Well that wasn’t the worst.

A certain group I will refer to as POPSICLE was in town. If you have ever worked when POPSICLE was in town, you know they are usually very destructive and rowdy.

To keep things mellow, management came up with the idea of separating the cheerleaders and the football players. One thing about my resort is that there are three separate areas all under the same name.

Football was in Sp and cheerleaders were in Mu. Every time football players were in Mu we're told to send them back to Sp and vice versa. I cannot believe how many times I was called a racist, a bitch, a cunt, etc.

It got so bad I had to call security no less than 5 times in one night.

Ugh I fucking hate people sometimes.

Working 16 hour days suck, but it is something I have to do to survive.

Well back to being the good slave I am.

Good luck RHU and happy holidays, whatever you celebrate.

Love, gifts, aspirin, and chocolate peanut butter milkshakes,

--Redheadactress

 

 

Customer Hell: Blamed For Bad Parenting

Today started off not so great.

I worked the PM shift at the resort the night before and had a job interview the next morning, bright and early at 9am at a competing theme park I will call Cosmos Gallery that is famous for a world that is named after a popular book/movie series that had an original wait time of seven hours to get into. (And also happens to have the 7th movie coming out this week).

I was tired and cranky that morning, plus an old injury flared up. But I pressed on.

I go into the lobby where they are playing E.T. just as the alien we all know and love is dying. I watch this for about 20 minutes before my name is called.

My heart starts pumping.

I sit down for the interview and she asks me questions about everything and anything. I answer with the best confidence I could muster.

Then she asks me questions about the books and movies I have been a fan of for so long, which I answer with utmost confidence.

BOOM I get hired!

So I went to the resort for the first job to work my night shift. All was well until we started closing besides it being boring as all hell.

There was a kid in there who would not leave.

I went up to him and right away I noticed something a bit odd. The kid was unresponsive and was just ignoring A (my coworker) and I.

Thinking he might be deaf, we used various hand gestures and signals to try and get his attention. But the kid was still unresponsive.

I ended up having to call my coordinator who also tried everything A and I did to no avail. It wasn’t until after she left to find the resort manager that the dad came to pick him up.

THE DAD WAS LIVID I didn’t kick him out 20 minutes ago when we was supposed to be with his family.

YES you read that right.

He was mad at me because of something his son failed to do.

A son that obviously is disabled and needs supervision.

The sign in the arcade does not say daycare. But of course, I wasn’t just going to leave him there. I was really trying to help the kid out.

How would you have handled the situation?

Love, peace, and chocolate peanut butter milkshakes,

--Redheadactress

 

Magic Kingdom Arcade Hell: Custy Rant

Hello RHU! This is Redheadactress again.

My last post was nice, sweet, and innocent.

But not today!

Today I am going to be ranting. A LOT!

Working at Mickey’s arcade has its’ ups and downs just like any job, but the difference is that I CANNOT UNDER ANY CIRCUMSTANCES say “get the fuck out.” Ugh. Sometimes I wish I could, believe me.

Here are some things that I have to rant about:

1) The signs say NO FOOD OR DRINK IN THE ARCADE. 

Now, we do allow these cups that we sell in the resort, only if the lid is on. Under NO circumstances can I allow alcohol in there, even if it is covered. If I smell alcohol, I will ask you to leave, end of story. It is dangerous to the kids and to the machines. We have a bar outside by the pool, go there and stay there.

2) This is an arcade, NOT a freaking BABYSITTER service. When your kids are behind my
counter taking the prizes they did not earn because you are too fucking lazy to watch
them, I am going to direct them back to you and insist you keep a hold of them. If you
don’t, they will be SOLD TO THE ANIMAL KINGDOM MUAHAHAHAHAHAHAAA… ok, not really but seriously, keep you damn kids with you. I love them, but I didn’t have them and I don’t
have time to keep track of them.

3) If you bring it in the arcade, you leave with it. Again, this is an arcade, not a laundry chute, trash can, playground, whatever.   

I DO NOT want to pick up your towels, underwear, wrappers, pacifiers, cups, etc. It is nasty for you to leave it there and a biohazard for me to pick it up. I have been really sick already for having them within a few feet of me (of course I would never touch them with my bare hands)

4) Be patient. 

If I am with a guest, do NOT assume that you are more important. Yes I know that a child with 5000+ tickets to redeem picking out a bunch of little things is a little aggravating at times, but the kids are just having fun picking out their new toys and I will not stop them to talk to you when you are being obviously rude. You have to wait, just like everyone else.

5) Talking about lines, read the freaking sign. The exit is to the left, the entrance is to the right. Wait there. If you cut the line, I will send you back to the end. No ifs, ands, or buts about it.

6) If you are “just looking” stand behind the black line. That is what it is there for.

7) Do not say “someone should help you” to me. They are either fixing one of the games,
assisting a guest that got screwed out of tickets/needs help with the kiosk/cards, etc.
We are both doing our jobs to the best of our ability and I am sorry that it is not the
service you want. There are others besides you.

8) Attempting to scam me will get you nowhere. It is an automated system and I know
exactly how many times you played something, how many tickets you won, and how much you put on the card. There are ways to check everything, so don’t try to scam me. It will
not work. You will just look like a bigger dumb ass.

9)I know for a fact that tickets and play points are separate. Do not try to tell me that tickets are used to play the games or the last time they did, whatever. They are not and they never could. They are used for the prizes. End of story.

10) The next time you pull my hair, do not expect me to be nice to you. That was total
invasion.

11) I WILL NOT UNDER ANY CIRCUMSTANCES TAKE A PICTURE WITH YOUR CHILD THAT INVOLVES ME TOUCHING THEM EVEN IF THE PICTURE IS MEANT TO BE FUNNY. I do not need a lawsuit on my hands.

Thanks.

Now I feel a lot better. Back to the arcade.

Take care RHUers, and don’t let the assholes get you down!

Love always,

--Redheadactress