From an RHUer:
This register promise and 2 pm zone are killing me right now.
I, essentially, own Christmas. Almost all the merchandise for Christmas belongs to my department. As of today, I have less than a month to get all my merchandise out where customers can get to it. So my people and I need to work freight like nobody's business to get this crap done while still assisting customers.
Today, I had enough people scheduled where I could have put a huge dent in my still boxed merchandise. Half of the morning, two of my people were on register because idiot cashiers were showing up an hour or more late for their shifts, and I apparently have the only register trained floor associates in the store. Then I had the guys in my department getting pulled to push carts because there was only one cart guy scheduled all day.
That was bad enough. After noon, I lost three of of people to the stupid register promise. Every time I walked past the front of the store, 20 of the 24 cashiers up there were standing around talking and bored. And I couldn't get my people back because the registers had to be open because corporate made this stupid policy this year.
While those three were essentially wasting company time (which, as far as I'm concerned, that whole promise is doing), I was busy in my corner of the store busting my ass to get merchandise out with my two, not register trained associates. Still didn't get much done because the Christmas shop was flooded with tons of customers who wanted to know where the tinsel was, if we had anymore of that Christmas tree in stock, where the gutter clips for lights were, etc....
Then it was time for the 2pm zone. I don't know how many other stores in my company do this crap, or if its just my store's management that thinks this is a good idea (its not), but it sucks. What happens is EVERYBODY from the GM side is supposed to go to Consumables and zone. From 2-4, everybody is zoning. Pets, Paper Goods, Chemicals, Foods, HBA all has to be zoned to perfection. I lost all my associates to this idiocy. The only reason I did not go was because of all the customers flooding my area asking questions. If I had tried to walk away, I would have been called back almost immediately.
So, instead of getting all my merchandise out where customers can buy it, I had been thwarted almost every way I turned by idiotic policies that I think are seriously just designed to hurt GM. Because Fresh, Consumables, and Apparel can't be pulled to register for some asinine reason, and I am the only one in GM who has associates, let alone register trained ones, through out the day, my shit has to suffer for the sake of the store.