Retail Hell Underground

Lazy Waitress Causes Hell at ScreamingOffKey's Restaurant

ScreamingOffKey here again. I need to rant. Because I'm up to my ears in complaints and it's killing me RHUers, it really is. If you read my last post I think I mentioned I've become head waitress at my new restaurant. We seem to go through waitresses like crazy! And it's not because the owners are bad, because they're not. The owners are fucking amazing! I love this little family so much.

But there is one waitress who managed to stick it through more than a week. Lets call her Lazy because oh dear god he is lazy! We have three different shifts at the restaurant spread over 12 hours. So understandably, each shift is 4 hours long. Kawaii-chan runs breakfast shift, Lazy runs the lunch, and I run dinner.

Now lets get something straight, I've worked the shift after Kawaii-chan's, and she keeps everything IMPECCABLE. The tables are set, the floor is swept, and the bathrooms are stink free. She stays at the restaurant all day because after breakfast we get super popular for sushi and she makes the best, so she just stays and makes sushi for us all day, so she doesn't take care of the waitress station or the dining room.

Working after Lazy is hell. I need to do break away on all her tables, clean and set them. And then I need to pull up my sleeves and tackle the nasty ass bathrooms. I understand that it's piggy customers that make the messes, but you're PAID to be there and clean them up! Not only that, but I get to take the brunt of the complaints flooding in after Lazy's shift.

She messes up orders continually and make no mistake, she has been talked to, but Lazy continues to make these mistakes. Just yesterday I had a woman call and just start ranting because she called for a pick up earlier and when she got home she had a completely different order than what she asked for.

During my shift I act as a manager unless someone specifically asks to talk to the owner. So I had to resolve it. I asked her which waitress served her, and when the woman described the tall native with dark skin and long hair I realized it was Lazy because I'm the short native with pale skin and short hair.

When I eat out I'll usually go to my restaurant because truth be told, of everywhere in my town it's the cleanest with the best food. Other places you get a combination of burnt and cold food along with shitty service. But if Lazy is working I'll just go write down my own order because otherwise, I'll get the wrong one.

Yesterday Lazy came in to complain that I always had tips, and she never did. She concluded that Kawaii-chan's son was only tipping me out because he liked me more.

I had to stand there while he explained that the reason she was on probation, and patrons didn't tip her was she messed up too much, and he only wanted to see if she'd improve before he just fired her.

Hope your co-workers do their jobs.

--ScreamingOffKey

KFC Being Smuggled Into Gaza Via Underground Tunnels From Eygpt

Daily What: A courier business based in Gaza is apparently offering an ambitious service to deliver smuggled orders of Kentucky Friend Chicken from Egypt via underground tunnels. According to the company's ads on Facebook, Gazans can get a taste of the "finger-lickin good" stuff for 100 shekels ($30 USD, triple the usual price) within 3 hours of placing the order. Fried chicken is only the latest addition to a long list of supplies and products that are being transported through the network of tunnels, which serves as a vital lifeline between Egypt and the Hamas-controlled region that is currently under an Israeli blockade.

via thedailywhat.cheezburger.com

Kitchen Nightmares Reject Amy's Baking Company Posts Warning To Thrillseeking Custys

I wonder how many custys will go there for dinner with the "intent" of being promptly escorted away by the Scottsdale Police?

 

In Hell They Are Always Hiring

I don't know if this was before or after Kitchen Nightmares, but at this point, you'd have to have a pretty deep masochistic desire to want to work for those two slave drivers.

 

Fired Amy's Baking Company Server, Katy Cipriano Answers Questions On Reddit About Her Server Hell

From what I could see on the Nitchen Nightmares episode, Katy was a caring, hard worker and did not deserve the way she was treated by Amy's Baking Company owners Amy and Samy. The hateful greedy scumbags took her tips!

Here's the link to Katy's reddit account where she answers questions to comments.

 

Monstrous Restaurant Owners Amy and Samy Bouzaglo Reopening Amy's Baking Company

I've never seen such hateful, disgusting business owners in my entire retail career (these people take their server's tips!!!). I'm a big fan of Kitchen Nightmares and Gordon Ramsay in General and he has helped over 100 restaurants. He had to walk a way from these monsters. The hellhole operated by Amy and Samy Bouzaglo was not savable by him because they are selfish, rude, greedy, nasty people that should not be running any kind of service related business. Now they are reopening the restaurant again! I hope it sinks so far into the earth it reaches hell.

Below is the full Kitchen Nightmares episode if you have not seen it. Your jaw will drop - several times...

Huff Po: It looks like Amy's Baking Company, the restaurant at the center of the "Kitchen Nightmares" season finale brouhaha, is going into damage control mode.

Owners Amy and Samy Bouzaglo have hired PR firm Rose + Moser + Allyn Public and Online Relations and closed down their Scottsdale eatery. But like an ironic phoenix rising from the ashes, it will reopen on May 21 for a "Grand Re-Opening," according to a press release posted to the restaurant's Facebook page.

A portion of the proceeds will go to an unnamed charity "organized to bring awareness to cyber bullying," a not-so-subtle reference to Amy's assertion that the restaurant has been unfairly singled out on the internet.

"We are very upset by what has taken place, apologize about the acrimony that has ensued but now must fight back to save our business," Samy Bouzaglo said in the release. "We hope and believe much good can result from what has transpired. We ask the public to keep an open mind as we begin to tell our side of the story."

According to a Twitter page associated with Jason Rose, a principle at Rose + Moser + Allyn Public and Online Relations, the grand reopening event has already sold out.

The Huffington Post reached out to Mike Saucier, a Rose + Moser + Allyn associate handling the reopening, who was unable to offer more information about the event. However, Saucier said more details would be released to the public later today. We will update the post as needed.

Saucier told HuffPost that Rose + Moser + Allyn has experience with crisis PR cases, which, it would seem to an outside observer, aptly sums up what it faces with Amy's Baking Company.

via www.huffingtonpost.com

 

 

 

 

Rib Tickler Pride Signage

 

Innovative Fast Food Packaging

What say you RHU?

 

Retail Slave Is Wronged After First Day Of Work

Long time lurker first time poster, just call me Joat.

Few years ago I start my 2nd job. I was a busboy at a now closed down restaurant, (no one local was the least bit surprised to hear it).

I applied and got a call back within the hour asking if I was willing to start tonight.

I told her "Yes i would, Ill be in within 20 minutes."

I walk in to hear that a waiter had walked off with tips. I should of walked right back out of the door and saved myself the massive headache.

I put the apron on and start being a busy busboy due to the Friday night, things were going great until the end when the so called "manager," told me I had Saturday and Sunday off, and to show up on Monday at noon for work. When I do I get told by the real manager I'm terminated for 2 no shows.

I explained that I was told I had those days off by "closer from hell," who then denied to my face ever saying that. At this point I am pissed but cant do anything. When I ask when I can get my check she looks at me like I grew horns and a forked tail.

"What check?" and then walked past like I wasn't even there.

It took until I called my grandma and put her on speaker and asked, "Can you help me? Hell's Coffee House) is trying to skip paying me. Can I take them to court as they are firing me right now with out paying me!"

At that she took my cell, shut it off, and told me to come in next week for my check.

It took 2 months to get my check back, and I walked right back in and informed the entire packed place, "Don't bother coming back, they will gouge and rip you off every way possible! I worked 8 hours and got $13 for my trouble and zero percent of any tips!" and walked out.

When I went back in with a friend later that year, there were no clean tables. We shrugged and sat down only to wait 20 minutes to see a waiter, and she just rushed past; throwing 2 menus on the table and huffing  and storming off when we threw them back. We left a note on the table in washable marker. Sad part is it was still there 2 weeks later.

--Joat

Hooters Mom's Getting Their Mother's Day Meal Free

Huff Po: Let's paint a picture, shall we? It's the morning of Mother's Day. You're taking Mom out for a nice meal. Your car pulls into a restaurant. Is it an upscale brunch spot with mimosas? Is there classical music playing? Nope! It's Hooters!

If her reaction is, "Wow, awesome!" and not, "I'm never speaking to you again," then you might want to take advantage of the original breastaurant chain's Mother's Day promotion, which gets the lady who bore you any meal costing $10 or less on the house, plus a drink purchase.

That's a great deal! Sort of! Regardless of what your own mother might think, Hooters definitely expects people to take advantage of it. BuzzFeed writes that based on last year's deal, Hooters expects 20,000 mothers to swing by on May 12. Yes, really.

via www.huffingtonpost.com

ClockworkKid Leaves Mark In Crappy Restaurant, Conceals a Bad Symbol

This story is back from when I was in middle school. I went to a summer camp and was one of the youngest attenders. As such I made friends with many of the high-schoolers who worked summer jobs to save up money for college.

I also really loved drawing Celtic knots, doodling them all over my script and whatever papers I was given. So one day I was eating lunch with, lets call her Zelda, since she was a huge nerd and loved awesome things and who is more awesome than Zelda?

She paused in her lunch to ask "Clockwork, could you turn a swastika into one of those?"

She worked as a waitress at a popular bird themed sandwich shop, and a customer had drawn or carved (I am still unsure) a swastika in one of her booths. Her boss had decided that it was not worth it to fix the booth for some reason and told Zelda to disguise the mark. She wasn't allowed to have people sit at that booth until she did so. So she came to me.

I actually had to get her to draw the swastika, since well, I know it when I see it, but can't actually tell you what it looks like. Then I made a simple, very crappy version of a celtic knot. It just looked like someone had missed the first step. She took the design in to work and disguised the offending mark. I hate the restaurant (have gotten food poisoning the last three times I ate at one) but I still wonder if I went there today and sat in that booth, if I could see the Celtic Swastika.

--ClockworkKid

Special Order Pizza

I wonder if they do other delightful phrases! What would you like to see on your special order pizza RHU?

 

Snotty Waitress Dismisses RHUer's Allergies, Puts It On Meal Anyway

When I go out to eat I almost always get a cheeseburger plain with fries. This is because while I am not fully allergic, I am quite sensitive to anything with citric acid in it. (I get very painful bumps on my throat and tongue.) So it's just easier to order this way.

Our server on this fine summers eve was a girl about 18 who was chomping on a gigantic piece if bright pink gum that we could clearly smell with each heavy whooshing sigh she gave as I ordered my "special burger". She took our orders while blowing gigantic bubble and twice when they popped spit right on my face.

"Sorry," said she,"shit happens right?"

"Indeed," says I, "Shit doth happen." Fast forward a few minutes when our meals are ready and of course my burger has the works on it.

"God," says our erudite waitress,"just pull them off!"

"I would," I reply, "But, you see the juice from the tomato has seeped into the bun and I cannot eat of the acid within the fruit of the poison love apple! Might I perchance have a new top bun? Thou doesn't even have to toast the bun I will be mightily pleased with it cold!"

She then tells me (and I'm paraphrasing), that her biggest pet peeve is people who fake allergies because they don't "like" certain foods. And that people should "suck it up" and "try new things."

I, now vexed, reply that I indeed do quite enjoy tomatoes and love also the citrus fruits and it is God's personal joke that I should not be able to eat them without pain. So she gives me the new top bun and I eat of my hamburger in peace.

When the bill came at the end of our repast shocked was I to discover that she had added in the cost of one extra top bun. (An option I might add that was not in the ordering computer but added in pencil at $1.50.) The bill is paid without argument and we leave.

We took a quick trip to Kinko's with a copy of the bill and a typed letter explaining the entire affair. Two weeks later we returned to the restaurant with a gift card for $100.00 and an apologetic manager.

--KitchBitch

Pizza Delivery Joke

 

What Your Coffee Says About You