From Reddit: Or just go to the library
From Reddit: Or just go to the library
There are a lot of rude stories, but one that sticks out was this...
We had these Shamrock pins with rhinestones in them that were $2 and the sales went to Children's Miracle Network.
A lady came in with one after St. Patrick's Day and wanted a refund for it because one of the stones fell out. We had plain ones left we would have given her, but she wanted none of that.
My coworker that took care of her said, "That money goes to a charity, we don't profit off of it."
Douchebag: "Well it broke."
CW: "So you want us to take money out of the fund for the SICK CHILDREN and give it back to you?"
DB: "Well, yeah, it broke."
So a manager had to come up, go up to our cash office, get $2 out of the CMN envelope for her, because she's an evil bitch who doesn't understand $2 pins don't last forever...
The lady behind her put $5 in and, "Couldn't understand why some people are so selfish."
So not the rudest person ever, but seriously? Taking money from the sick kids because your pin broke? Bitch.
We have, in my line of work, what I call the Haggling Herd, or the Coupon Clan.
Not one, but a whole gaggle of them come in, because they know that our policy is to allow only ONE coupon per person, per transaction, per day. That means NO, you cannot walk out of the store and walk right back in and use another coupon. That means, NO, you cannot use two coupons on the same item. It does not mean you can break your transaction into fifty, and use one coupon on each thing. If we wanted everything to be 40% off, we'd just advertise everything at 40% off.
So, to circumvent this inconvenience, they bring in their entire clan. They mill about and pull everything off the shelves. They leave wreckage wherever they go. They shout at one another across the store. They let their hellspawn (tired and hungry and bored) run rampant through the premises. They form a line long enough to make you think you're waiting for tickets to a sold out Lady Gaga concert.
Then they gripe that the ONLY person behind the cutting counter on the fabric half of the store is too slow and that the line is too long. They ask if every bolt of fabric is on sale. They ask if they can use a coupon. If the price is more than $2 they leave it behind. Most likely piled on the floor somewhere, where their progeny has decided to pretend the fabric bolts are surf-boards. Or building blocks. They ask for discounts because something is dirty. There's a single thread pulled at an edge that's going to get cut off anyway. They tell us they got it for a dollar somewhere else.
Once they're done assaulting the Fabric Counter, they all shuffle in a great, destructive migration to the register, where they begin their assault anew, upon the cashier. Somehow, they seem to think the cashier's answer will be different than the one the fabric counter gave them. Imagine their dismay when it's the same answer! They start a fuss. They bark and yell and carry on like a pack of furious chihuahuas. And then don't buy anything.
Or more frequently, they spend the $100 dollars on clearance fabrics, then return three days later with the stuff smelling like curry, stained and wrinkled - and attempt to return it all. And unfortunately, Malignant Management, forces us to do it.
Now the Coupon Clan attempts to get back more than they spent. Claiming mistakes, or that they didn't get the discount they were supposed to. Our computer (Which is benevolent and has no prejudgement) is wrong. So, in the long run, Malignant Management decides to just not argue with the Clan, and we end up PAYING THEM TO LEAVE.
Which only encourages them to return to do it again a week later.
Then there are the Illiterates. The custys who couldn't read a sign, now matter how clear the Sale sign is, or how specific the description - or how far from the product they have in their hand the actual sale sign is. The Illiterates are an entirely different breed, but that's another story for another day.
From 9 News:
OKLAHOMA CITY -
A metro man is sitting in jail accused of calling in a bomb threat to a local grocery store. Store employees say the man was a regular customer at the store.
Police got the call to the Buy For Less near NW 23rd and Pennsylvania Ave. around 2:00 a.m. Monday morning and rushed to the scene.
A store employee said they got a call telling them there were 2 bombs inside of the store and that it was set to go off at 3:00 a.m.
Police evacuated everyone inside the Buy For Less just as a safety precaution. The store is open 24 hours, but there were no customers inside at the time. Police did not find any bombs.
Surveillance video helped police track down the person who made the call. Police identified the suspect as Bryan Griffin, 65, who also goes by the name Bryon, George, and Griffin.
"He's a regular. He comes in here quite often," said assistant manager Terry Lefon.
Lefon was sad to hear about the arrest. The store released another shot of Griffin inside the store just two hours before the call was made.
"We enjoyed him being in the store," said Lefon. "We just hope he gets the help he needs."
Police arrested Griffin at the Classen Senior Center later that evening around 6:00 p.m.
According to the police report, when Griffin answered the door he was wearing a blue dress, pearl necklace, and earrings. He denied making the call, but later admitted he went to the store to return some food and got upset.
Police found a cell phone inside of his home. The cell number matched the number that called the store.
According to the police report, the worker who took the call said it appears the man was fearful and upset about what he had done.
Griffin is being held on a $10,000 bond. He is accused of calling in a bomb threat, which is considered a felony.
Note: This post uses the c word, if you are offended by the use, please keep scrolling. The custy deserves the title, given what she did at the end of this hellacious retail tale.
From Cake Bitch:
So I have like 10 minutes left of work.
Trying to finish getting the breads packed, because if they are not packed soon, they will get a hard crust. And while we want this with some breads, not all of them are suppose to have a hard crust.
So this cunt come up to the counter with a fully decorated cake from the cake case. It is a 1/4 sheet cake with a spray of yellow roses and rose buds in one corner and a blue trim. She is like, I want this cake (It's the marble cake with chocolate filling) but It's for a man, can you take the roses off? Oh and I do not like the light blue trim, can you take that off and use like a dark blue trim?
What the fuck people? What do they think is holding the trim on the cake? Velcro? Yes I can scrap it all off, but then I will have to re-ice the cake. And depending on how crumbly the cake is, I may have to do a crumb coat and top coat of frosting. All because they want a different color trim--and oh my freaking god, we can not have a man have a cake with flowers on it. Flowers on a cake makes it so girly. And he needs a masculine cake. Really, if his masculinity is threatened by yellow flowers, go by him a steak instead. Or it it is that important to you, pre-order a freaking cake. Do not get mad at me if the cake you want with he exact color trim you want is not in my cake case.
So I tell her that I do not have the time to do that. Her response--can you just pop off the flowers then?
Me: No, they do not just pop off. I will have to scrap off the whole top layer of frosting.
Cunt: But he can not have a cake with flowers on it. It's just girly.
So I show her that we have marble cake with chocolate filling in the cake case, it has a green trim, no flowers, but it is a round cake and not rectangular. Which she will not even consider because blue is his favorite color. And she doesn't have a round cake platter.
So tell her again, that the only other thing I can do is get a cake from the deep freezer and trim it how wants it. But she does not like that ideal because she thinks it will take to long to thaw--no it doesn't, But still to freaking bad, pre-order you cake if you want it exact.
But she will not take no for an answer she ask "but why can you not just cover up the roses then? Just leave the trim if you have to, but put some white frosting over the roses and just smooth it over?"
I'm tell her that will still mess up the trim, I can not just smooth over the roses like that. Finally she suggest, "Well make them into yellow balloons. That will have to do."
I'm like wtf? By now it is time for me to clock out and one of the manger (not a bakery manger) is like--do what ever you need to get her out. So I take the cake in the back and do my best to make the roses and rose buds into balloons. Balloons with thick green ropes (and a few leaves.)
It looked horrid.
I bring it out and she was like, see you can do it.
I finished up my bread and clocked out. The most annoying thing? This morning when I came in, the freaking cake was sitting in my "damaged goods" cart. Apparently the cunt brought it back latter and got her money back.
This is just.....eeeeewww gross. New toohbrushes actually used!
...as a nurse....*full body shiver*
Most of us might be put off to learn the new clothes we just bought had been used by someone else then returned to the store. So you can imagine how a local mother feels knowing the same thing happened with toothbrushes she bought for her kids, especially since her children actually used the toothbrushes before she and her husband discovered the ugly truth.
The kids, aged 7 and 9, wanted to use their new electronic toothbrushes as soon as they got home from the store. Megan Duvall says nothing about the box looked out of the ordinary. "
Our perception was we were opening a brand new product," she said.
She paid $150 for a double set of Sonicare electronic toothbrushes, purchased at the Puyallup Costco. Duvall says when the kids brushed their teeth they noticed one unit was quiet like it should be but the other unit was unusually loud with a strong, vibrating buzz. Duvall's husband took a closer look at the noisy unit and noticed the brush head connection was loose and wobbly.
"And he opened it up, took the head off, and looked at it and said, 'This is a used toothbrush!" Duvall said.
Turns out, they got one new base, one used base, and two very used brush heads. Instead of the "Diamond Clean" whitening brush heads indicated on the box, the brush heads they got were "Pro Results," an older model. The brush heads were so used, there's barely a trace of the blue stripe that loses color as the brushes wear down.
Duvall is convinced someone took out the new devices, replaced them with old, sealed the box, and returned it as an unopened return. It's a blatant case of retail return fraud that has been reported at any number of retailers across the country.
"We were absolutely disgusted!" said Duvall. "We couldn't believe it!"
Costco, praised for it's generous return policy, is also surprised. The man in charge of northwest operations tells me the returned toothbrushes should never have been put back on the shelf. Ron Vachris says the company has strong return procedures in place and is reinforcing those procedures to make sure everyone is aware. According to Vachris, returned, defective merchandise is supposed to be clearly labeled and either destroyed or sent back to the manufacturer.
Vachris says he's interested in examining the units the Duvalls purchased- to help get to the bottom of how the box ended up on the store shelf. Costco stresses this type of return theft with toothbrushes is very rare at Costco stores. Costco gave Duvall a new replacement Sonicare set and refunded her money. Duvall says there was never a question about how Costco handled her complaint, but she wants her brush with deception to remind all retailers to take a closer look at how returned products are handled, especially when the product might pass on someone else's nasty germs.
It's important to emphasize that Costco is far from the only target of product swapping. According to the National Retail Federation, replacing new merchandise with old is one of several reasons retailers everywhere are cracking down on returns - often requiring photo identification and maintaining profiles of customer return activity. It's also a good reason for all of to closely examine pricey, packaged products before we buy them- and alert the store if something's not quite right.
Return fraud overall is a driving force behind increased return fees, and limiting refunds to merchandise, rather than cash. The NRF says in 2013 the cost of refund fraud nationwide totalled nearly $9 billion a year.