This question was originally posted on February 11, 2010.
I'd really like to know if anyone has dealt with this scenario before:
Custy takes about 45 minutes scouting out the clearance racks. Then brings several mounds of clothing to the register. She then asks if she gets an additional discount if she opens an in-house account.
When I informed her that she does indeed get the additional discount, she asks, "So I can return all the stuff I bought before Christmas and then buy it again with the discount?"
When I told her it didn't work that way, she went ballistic! She demanded to speak to my manager.
My manager told her the same thing. Any experiences with Miss Retroactive Discount?
-- Joe the Cigar Guy