From unicornlvr, Tales From Retail:
I am no "special snowflake" when it comes to rude customers. I have been working retail for over 7 years now but this customer struck a cord with me. She will be RC for rude customer and ill be UL for (unicornlover)
UL: your total will be 76.85, please!
RC: you seriously don't have chip? Even Canada has that get with program..
UL: I'm sorry about that! A lot of stores don't have chip yet but we are still PCI compliant. We actually just got our certificate renewed a couple weeks ago.
RC: HA! Thats what they all say..Well let me tell you right now if my card numbers get stolen i know where to go.. RIGHT HERE. Seriously can't believe you don't have chip...
I just killed her with kindness the rest of the transaction. The rudeness of some people it shocking. I thought she was joking at first! Definitely a bit of shock in the morning.-