Mozilla is investigating reports that Dell is charging users with new computers to install the Firefox browser.
One user told the Register website that he had been asked to pay £16.25 to have the browser installed.
Firefox is a free, open-source piece of software that can be installed by anyone in about 10 minutes.
Mozilla said there was "no agreement" with Dell that would allow it to charge for installing Firefox.
"Our trademark policy makes clear that this is not permitted and we are investigating this specific report," said Denelle Dixon-Thayer, vice-president of Mozilla's general counsel.
In Mozilla's policy document on that, it clearly states: "If you are using the Mozilla Mark(s) for the unaltered binaries you are distributing, you may not charge for that product.
"By not charging, we mean the Mozilla product must be without cost and its distribution (whether by download or other media) may not be subject to a fee, or tied to subscribing to or purchasing a service, or the collection of personal information."
In response Dell said that the money was being charged for the time and labour involved.
"In this particular situation, the customer would not be charged for the Mozilla Firefox software download, rather the fee would cover the time and labour involved for factory personnel to load a different image than is provided on the system's standard configuration."
There was anger on Twitter about the row.
"Shame on @DellUK for selling @Firefox to customers," said one.
Another commented: "That's £100 per hour to install free software."
Firefox has proved to be a popular browser. It reported that, at the end of 2013, it had half a billion users around the world on desktop computers and another 50 million on Android.
What an awesome dude! Way to go Gary!
From Yahoo News:
Gary Lucas of Louisville, Kentucky was in the right place at just the right time to help save a man in need of emergency care. As reported by WAVE 3 News, the St. Matthews Domino’s Pizza deliveryman had just completed his work shift and along his way he heard a woman’s screams coming from a home. "Then she said, ‘Somebody please help me.' So I ran over there," Lucas recalled. "I think she was on the phone with 911 and they told her to put him on the floor. So we got him on the floor and just kept going."
The 911 dispatcher walked Lucas and the victim’s wife through the steps to administer CPR while emergency personnel were enroute. Lucas was not trained in the life saving procedure, but he didn’t hesitate. "She was tired. She was weak from doing it. And she told me to take over and so I jumped to it," explained Lucas.
St. Matthews Police Department detective Dennis McDonald told the station, "The Domino's delivery driver who was performing CPR was absolutely exhausted because he was working so hard." Lucas said, “I was tired and I was sweating… After I got done, EMS come in, I was sitting over on the couch like saying, I took my hat off and kinda. And the cops said, ‘You okay?’ And I said, ‘Yeah, I’m just hot.’
The emergency services workers took the man, who has asked that his name and medical condition be kept private, to the hospital where he is reportedly resting. Police say that if it wasn’t for Lucas, the man could have met a different fate.
Det. McDonald commended Lucas saying, "Obviously this Domino's delivery driver is a hero." But Lucas remained humble and said, "I wouldn't go that far. They're the heroes. Our cops and our military and they're the heroes. Not me."
How low can you go to do that to a girl scout? What is wrong with the scammers and theives of Sothern California! Don't they have children too? First we have a guy pulling a gun on a girl scout at the door, another guy calling one a hooker, and now there are people buying their cookies with fake cash! They will have to all now go through counterfit fit bill training just like we did at our stores! And they will need armed security guards at their table which will be covered in protective plastic glass. Girl Scout Cookie selling of the future...
RANCHO CUCAMONGA, Calif. (KABC) -- At least two local crooks managed to swipe cookies and cash from a Girl Scout troop in Rancho Cucamonga using counterfeit money.
The Girl Scouts had just begun their annual cookie drive. Not only did the thieves buy several boxes of cookies with counterfeit money, but they also asked for change to be made.
"The girls are heartbroken," said troop leader Cheryl Williams. "Because they do trust, this is a life lesson for them."
The incident happened last Saturday after troops set up a table outside a local grocery store. A man and woman passed off the $50 counterfeit bills within minutes of each other.
Williams says the transaction seemed innocent enough.
"(The girls) used the counterfeit pen on the money, and it worked," Williams said.
They had been on the lookout for this type of crime after another troop was hit.
Law enforcement is reviewing surveillance video taken from the store in the hopes of identifying the suspects. Rancho Cucamonga Police Capt. Anthony Onodera said they also reached out to the troop to provide training on spotting counterfeit money.
The troop believes they are out a little more than $200 from the incident, and Williams said the girls are liable for that money.
LAKE ELSINORE, Calif. (KABC) -- A second case of crooks using counterfeit cash to purchase Girl Scout cookies has come to light in the Inland Empire.
Deputies on Tuesday released surveillance images of a person of interest seen at a shopping mall Feb. 27 in Lake Elsinore. The photos show a young woman with long black hair, jeans, sneakers and a black hooded sweatshirt. No names or other identifying details have been released.
Authorities say unknown suspect(s) bought several boxes of Girl Scout cookies with counterfeit money in that area. The suspect(s) had already fled when deputies arrived.
Sent to RHU from Lee:
I can't seem to find a list anywhere of which stores will be closing. It sounds like it is a bit more than 10% of their total store count but we seldom see these kinds of cuts start with equal distribution.
Bloomberg: Staples Inc. (SPLS), the largest U.S. office-supplies chain, will close as many as 12 percent of its North American stores and cut as much as $500 million in costs as online competition continues to hurt sales. The shares fell.
The annual pretax savings, which the company expects to achieve by the end of 2015, will come from areas including the supply chain, sales force, marketing and information-technology services, in addition to the store closings, the Framingham, Massachusetts-based company said in a statement today.
The retailer is facing increased threats from Internet-based rivals such as Amazon.com Inc., a challenge that spurred Office Depot Inc. to merge with OfficeMax Inc. last year. Staples said sales in its fiscal first quarter will fall from a year earlier, the fifth straight quarterly decline, and profit will be as much as 22 cents a share, trailing analysts’ 27-cent average estimate.
Staples’ sales slowdown “reflects both tough industry conditions and underperformance” by the chain, Denise Chai, an analyst with Bank of America Corp. in New York, wrote in a note to clients today. She has the equivalent of a sell rating on the shares.
The shares fell 15 percent to $11.35 at 11:08 a.m. in New York and earlier dropped as much as 17 percent for the biggest intraday decline since Aug. 15, 2012. The stock slid 16 percent this year through yesterday, compared with a 1.4 percent gain for the Standard & Poor’s 500 Index.
Staples shuttered 42 stores in North America last year, ending 2013 with 1,846 in the region. The plan announced today calls for as many as 225 closings. Kirk Saville, a spokesman for Staples, didn’t immediately respond to voice mails and an e-mail seeking comment on how many jobs will be eliminated by the cost-cutting plan.
“With nearly half of our sales generated online today, we’re meeting the changing needs of business customers and taking aggressive action to reduce costs and improve efficiency,” Chief Executive Officer Ron Sargent said in the statement.
Fourth-quarter sales at stores open at least a year fell 7 percent, while sales from Staples.com gained 10 percent, the company said today.
Staples joins a broad swath of retailers shutting stores amid sluggish U.S. sales. Kids-clothes seller Children’s Place Retail Stores Inc. (PLCE) said today it would close 125 stores through 2016, including 41 locations it shut last year, while forecasting profit this year that trailed analysts’ estimates.
Electronics retailer RadioShack Corp. (RSH) said March 4 that it planned to close about a fifth of its stores after fourth-quarter sales trailed estimates. Department-store chains J.C. Penney Co. and Macy’s Inc. also have announced closings this year.
Staples’ fourth-quarter net income more than doubled to $212.4 million, or 33 cents a share, from $78.1 million, or 12 cents, a year earlier.
I guess we all saw this coming. Kind of sad because like the demise of Borders and other stores, Radio Shack has always been there. But like book stores, many of us stopped shopping at the classic electronic's store. Was it Best Buy and Amazon that killed Radio Shack?
Or just bad moves on their part. For me Radio Shack always represented the place you needed to go to for part or power cord. Perhaps that's why they've lost so many custys. Sadly the big red R is no longer a destination for our electronic accessory needs.
Do you have a Radio Shack memory for shopping or working there? Share it on RHU!
From Huff Po:
March 4 (Reuters) - Struggling retailer RadioShack Corp reported a wider quarterly loss on Tuesday and said it will close up to 1,100 U.S. stores after a huge drop in sales over the holidays, sending the stock down more than 15 percent.
Sales at the Fort Worth, Texas-based chain have been in free fall amid executive departures, tough competition and an image problem. Despite its ubiquitous presence in the United States, analysts say it has not done enough to transform itself into a destination for mobile phone shoppers or become hip enough to woo younger shoppers.
Its net loss widened to $191.4 million, or $1.90 a share, in the fourth quarter, from $63.3 million, or 63 cents, a year earlier.
Sales fell to $935.4 million in the quarter covering the all-important holiday season, from $1.17 billion in the year-ago period. Analysts, on average, looked for sales of $1.12 billion, according to Thomson Reuters I/B/E/S.
Sales at stores open at least a year fell 19 percent on weak customer traffic.
Chief Executive Officer Joe Magnacca, who took the helm in February 2013, has said he expected the turnaround to take several quarters.
The stock fell 15.4 percent to $2.30 in premarket trade.
Radio Shack signage that may not have helped win custys over!
From ABC7 Denver:
AURORA, Colo. - A pizza delivery driver says he was robbed at gunpoint Sunday night, had his car stolen and was then fired from his job at Papa John’s Pizza.
Reza Abolhassani said it was one of the scariest nights of his life.
He says he’d pulled into the condo complex parking lot at 14221 East 1st Drive in Aurora and saw a guy in the window of the landing.
“I thought he was the customer waiting for the pizza,” Abolhassani said. “As I walked up the stairs, two men ran at me, said, ‘shhhh, where’s the money.’”
He said the men pointed a gun at his chest and then his head.
“I just told them, ‘please don’t shoot me. I have a three year old kid,’” he said.
Abolhassani said he called his shift manager to report the robbery and she put him on hold, so he hung up and called police.
Aurora police say the alleged robbers got away with an undisclosed amount of cash and with the victim’s car, a grey, 2006 Nissan Sentra with Colorado plates 861-VBX.
The former delivery driver told 7NEWS that the regular manager called him the next day.
“He asked 'What happened? Why did you not put your money in the red box?' which he never gave me."
Abolhassani said company policy limits the amount of cash that drivers can carry with them. He said the limit is $20. The rest of their money is supposed to be placed in a red box kept at the store.
“(The manager) gave me a box for about week, then took my name off of it and gave it to someone else,” he said.
When asked why the manager did that, Abolhassani said, “I don’t know.”
He said since he didn’t have a box, he kept the money with him and that’s why he was fired.
Supervisors at the Papa Johns on South Chambers near Alameda said they couldn’t talk about the case and referred 7NEWS to corporate.
Corporate did not return our phone call.
Abolhassani said it’s sad that the company wouldn’t give him a second chance.
“They said, ‘I’m sorry Reza. We know you’re a good driver, but we can’t keep you because it’s the policy.’”
Abolhassani says what’s ironic is that the employee who took the order Sunday night cancelled it because it didn’t sound like a ‘legitimate’ order.
“She said the customer was rude and while placing the order, handed his phone off to another individual.”
He said that when the customer called back a second time, the shift manager pushed him to make the delivery.
“She said, ‘they’re regular customers. Just make the delivery,’” he told 7NEWS. “I told her before I left the store, ‘if I don’t come back in 20 minutes, please call the cops.”
Abolhassani said he’s looking for a new job. He said he doesn’t want to deliver pizza late at night anymore.
“I don’t think my wife will let me do that,” he said.
Great to see. The original online stories about the delivery guy's tip were saying $300 had been collected from actors, and it ended up being $600 plus Ellen throwing in $400. TMZ however was reporting that he had been stiffed. Really sad too see that, but not surprising. More bad journalism from TMZ. I did not run that part of their story because it didn't seem right. Ellen worked many service jobs before she became famous and she ALWAYS rewards service people in big ways. I knew she had something up her sleeve!
From Huff Po:
They say good things come to those who wait, and that couldn't be more true for Edgar Martirosyan, the unsuspecting pizza delivery man who made his national television debut on Sunday, March 2, delivering three Big Mama's & Papa's pies to the star-studded audience at the 86th annual Academy Awards.
Immediately after his delivery there were reports that Martirosyan left empty-handed, but his patience was rewarded with a whopping $1,000 tip when he appeared on "The Ellen Show" on Monday. DeGeneres revealed that she used Pharrell's hat to collect $600 from the audience, and topped it off with $400 of her own money.
Martirosyan also revealed that his delivery wasn't a pre-planned stunt and he was just as surprised as the audience to discover he'd be bringing pizza to the likes of Meryl Streep, Jennifer Lawrence and one of his favorite actresses, Julia Roberts.
According to Martirosyan, he got a call to deliver 20 pizzas for the writers of the show at the Dolby Theatre, only to be led on stage by DeGeneres, completely unaware of where she was really taking him.
If there is a lesson to be learned from this, it's always follow Ellen DeGeneres without a second thought.
From Huff Po:
A new phishing scam targeting Netflix subscribers preys on our blind trust of customer service representatives when it comes to our personal information.
Users being targeted by the scam will see a phony webpage modeled after the Netflix login page. When a user enters Netflix account info, the scam site claims that the user's Netflix account has been suspended due to "unusual activity" and then provides a fake customer service number. When the user calls that number, a representative on the phone recommends a download of "Netflix support software," which is actually remote login software that gives the scammers complete access to your computer. The scammers may also ask for copies of photo IDs or credit cards.
Here's the fake page that users targeted by the scam see after they've attempted to enter their Netflix login info:
Jérôme Segura of Malwarebytes Unpacked first noticed the scam on Feb. 28 and made a handy video (above) to protect customers from falling for it. He told The Huffington Post that users might stumble across the fake site via a link in a phishing email, pop-up window or ad.
Segura says that while he was on the phone with the "rogue representatives," they were busy searching his computer for things like banking information or lists of passwords.
There are plenty of red flags here to warn customers that something is awry, but for those who are too trusting of the voice on the other end of the customer service line, check out Segura's video for highlights from the call.
A good rule to remember is to not be too trusting when it comes to giving out personal information. Avoid letting someone remotely control your computer, don't send pictures of your ID or credit cards over the Internet and be sure to double check URLs in the address bar of your browser. Also, anyone can look up the real Netflix customer service number and see that it doesn't match the scammers' number.