So I recently started working at an Internet Cafe but its honestly just an online gambling center. People buy 'internet time' and get a bonus of sweepstakes points to play these games (like slot machines) then can redeem those winning points for cash. The whole thing is just a loophole in the 'no gambling' laws we have here.
Almost all the customers are wonderful. Our main clientele is mostly older (60's 70's) men and women, they're all so sweet to me! I love this job so much. I chill out most of the day on reddit, hand out drinks and chips, and add more time onto their accounts for them, which is all done from our main cashiers point in the middle of the room. Guests come up, ask for chips and soda and then they sit back down. At this point I know them all by name, and how much money their going to spend, who the big tippers (and no tippers) are, what drinks they like ect.
Most of them are very considerate. Throwing their cans and cigarette ashes/butts (yep you can smoke indoors here) away in the trashcans provided at the end of each set of 4 computers. Except for one man(we can call him Rude-ie) who is the bane of my existence.
Every morning goes like this:
8:30: I walk in to begin the opening process
8:40: Rude-ie bangs on door, ignoring the doorbell used to alert me customers are waiting to be let in.
8:45: I finish counting my till so I can let him in
Rude-ie: "Oh you never look ready! Why aren't you ready? What time do you open??"
Rude-ie: "Wow! at 9? I'm early, wow!!"
9:00: Rude-ie wrecks the bathroom (Pee all over the toilet, paper towels and miscellaneous trash strewn all over not from the night before!)
9:15: Begins to play.
Rude-ie: "Ay girl. Bring me a soda"
I get one out of the fridge and set it on our counter closest to his seat as were not really supposed to leave the register area.
9:25: Rude-ie AY Wheres my SODA! YOU NEVER BROUGHT ME ONE.
Me: Sir its right here where I left it 10 minutes ago when you asked. Just like I tell you every day, I cant really leave the area.
He normally comes up and snatches the soda, along with a bunch of crackers, candy and chips from our display.
9:25-11:00: This is what kills me. I can live with the rudeness, being way too early, and even the bathroom! But he will slowly (about every 10 minutes) move to a new area, and leave a HUGE mess at every place he sits. He'll smoke one cigarette at each computer. Then I have to lock the register, and the door into the cashiers area, and walk around picking up 15-20 once used ash trays to dump, plus all the trash, and wipe all the desks down because he ashes his cigarette ALL OVER the desk. He does this until theres not a clean desk in the store. There are 35 computers.
When he's gone through them all, he will start from the beginning and if I'm not on top of his mess, he will come up to me and complain that "SOMEONE has left a mess over there would you mind cleaning it?" LIKE HE DIDN'T JUST FUCKING DO IT!!!
He does spend a lot of money here though. like $400-$500 a day. So I cant tell him to come back when were open, or that he has to clean the bathroom since he made the mess. URG.