I worked at a coffee shop in a small tourist town. We had a woman come in and ask for all the allergens to our frappachino knock-off drink. When satisfied she ordered one of those and a small smoothie for the small boy that was with her. We were an ice cream shop as well, and the boy was begging for an ice cream. The woman was getting pretty impatient with the child, and you could see her begin to get tense.
I got her the drinks, served to her table after I made them. As I walked away I could hear the boy say he didn't want his smoothie, he wanted ice cream. Suddenly the woman stands up and grabs the boy by the arm.
She storms out the boy is yelping a little, saying, "No, no, no!"
There were a couple other patrons in the shop. Most pretended not to see, but an older man, and I went to the windows that faced the parking lot- where the woman had gone. We see the woman in the front seat of a black sedan- and we see her hand raise up and down several times, and the boy's screams.
I ran and got the cordless phone, and then outdoors with the other customer. When we got to her car I was dialing 911. The woman jumps out of the car and swipes the phone away, and begins just screaming and blubbering about the "little shit" and how she is overwhelmed and she's sorry, begging me not to call the cops.
The boy is inconsolable, and obviously shaken. I go to the passenger side of the car and take him out to bring him back in the shop. He has welts on the side of his face and ear.
He's hiccuping with his sobbing, and shaking. I make him an ice cream cone after I call the police. They are there in a minute (small town) and arrest the woman. Turns out the child is a foster child.
CPS got the kid, and it makes me sick that he's stuck in the system that let that psycho get her hands on him in the first place. The best I could do for him was tell the cops what happened, including her assault on me when she knocked the phone out of my hands.
I don't know if I'm going to testify or what. I'm hoping I do... They have my contact info.